Job summary
The Christie School of Oncology is looking for a motivated colleague to join our dedicated team.
The post holder must be *eligible to undertake and complete a Level 3 Apprenticeship in Business Administration whilst developing the skills and confidence to provide quality administrative support as a member of The Christie School of Oncology. The role will provide the opportunity to work closely with a variety of teams within The School of Oncology to maximise personal development, increased competence and skills and knowledge of our different functions. We highly recommend and welcome contact in advance to discuss this opportunity.
(*to be eligible for this Apprenticeship you must have resided in UK for the last three consecutive years and must not have completed Level 3 Business Administration or similar).
The salary for this role is £22,308 during the 18 month training/apprenticeship period rising to Band 3 (£24,071 - £25,674) upon successful completion.
Please note Interview to be held (in person): Monday 16th December 2024, Meeting Room, Department 58, School of Oncology
Main duties of the job
- General office administration including photocopying, faxing, and filing.
- Communicate with all colleagues in a professional, clear and concise manner.
- Meet and greet attendees and speakers at School of Oncology events.
- Take telephone queries relating to any events or programmes and inform appropriate personnel as required and in a timely manner.
- Invest in your personal development to ensure you fulfill learning criteria for Apprenticeship and be proactive in seeking feedback from others and ensure mandatory and essential training is up to date.
- Work with agility to meet the needs of the School of Oncology.
- Undertake identified administrative tasks commensurate with this role
For further details, please refer to the attached Job Description & Person Specification
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Administration & Coordination
- Be the first point of contact (telephone, direct and written) within the team. Responding to queries in a professional, timely and customer-focused manner.
- Provide support for the day-to-day administration.
- Ensure confidentiality is always maintained adhering to Trust Policies and Christie Values
Skills to be developed:
- Support the School of Oncology in contacting speakers to confirm agenda times as instructed and collate speaker presentations.
- Prepare learning materials for courses.
- Secure and book suitable facilities for meetings and training sessions
- Collate and input evaluation data for training.
- Provide practical support for training and induction sessions.
- Ability and willingness to develop a working knowledge of electronic systems including email, Microsoft packages, electronic diary management and NHS systems.
Develop and Maintain Accurate Records
- Input data into electronic systems, eLearning systems and maintain accurate records as instructed.
Communication
- Frequent phone, face to face and email communication is required to liaise with various colleagues and customers.
- Contribute to, and maintain, a positive working team environment.
Skills to be developed:
- Represent The Christie School of Oncology at various events to provide excellent administrative support and customer service.
- Attend and contribute to team meetings supporting minute taking when required, issuing agendas and following up actions as directed.
Marketing and Social Media
Skills to be developed:
- Editing and sharing of information materials using set and branded templates.
- Support monitoring/updating of relevant School of Oncology social media.
- Support and monitor internal School of Oncology webpages on HIVE to ensure accuracy and maximise engagement.
General
- General office administration including photocopying, faxing, and filing.
- Communicate with all colleagues in a professional, clear and concise manner.
- Take telephone queries relating to any events or programmes and inform appropriate personnel as required and in a timely manner.
- Work flexibly to support the needs of the School of Oncology.
- Meet and greet attendees and speakers at School of Oncology events.
- Undertake identified administrative tasks commensurate with this role.
Skills to be developed:
- Invest in your personal development to ensure you fulfill learning criteria for Apprenticeship and be proactive in seeking feedback from others and ensure mandatory and essential training is up to date.
Job description
Job responsibilities
DUTIES AND RESPONSIBILITIES
Administration & Coordination
- Be the first point of contact (telephone, direct and written) within the team. Responding to queries in a professional, timely and customer-focused manner.
- Provide support for the day-to-day administration.
- Ensure confidentiality is always maintained adhering to Trust Policies and Christie Values
Skills to be developed:
- Support the School of Oncology in contacting speakers to confirm agenda times as instructed and collate speaker presentations.
- Prepare learning materials for courses.
- Secure and book suitable facilities for meetings and training sessions
- Collate and input evaluation data for training.
- Provide practical support for training and induction sessions.
- Ability and willingness to develop a working knowledge of electronic systems including email, Microsoft packages, electronic diary management and NHS systems.
Develop and Maintain Accurate Records
- Input data into electronic systems, eLearning systems and maintain accurate records as instructed.
Communication
- Frequent phone, face to face and email communication is required to liaise with various colleagues and customers.
- Contribute to, and maintain, a positive working team environment.
Skills to be developed:
- Represent The Christie School of Oncology at various events to provide excellent administrative support and customer service.
- Attend and contribute to team meetings supporting minute taking when required, issuing agendas and following up actions as directed.
Marketing and Social Media
Skills to be developed:
- Editing and sharing of information materials using set and branded templates.
- Support monitoring/updating of relevant School of Oncology social media.
- Support and monitor internal School of Oncology webpages on HIVE to ensure accuracy and maximise engagement.
General
- General office administration including photocopying, faxing, and filing.
- Communicate with all colleagues in a professional, clear and concise manner.
- Take telephone queries relating to any events or programmes and inform appropriate personnel as required and in a timely manner.
- Work flexibly to support the needs of the School of Oncology.
- Meet and greet attendees and speakers at School of Oncology events.
- Undertake identified administrative tasks commensurate with this role.
Skills to be developed:
- Invest in your personal development to ensure you fulfill learning criteria for Apprenticeship and be proactive in seeking feedback from others and ensure mandatory and essential training is up to date.
Person Specification
Qualifications
Essential
- Willing to study English and Maths to a minimum of Level 2 (if not held)
Desirable
- GCSE Grades A* - C/ 9 - 4 in English and Maths or equivalent
Experience
Essential
- Prioritising and managing busy workload
Desirable
- Experience of working in Education and or with learners
- Experience of working within an administrative environment
Skills
Essential
- Effective written and verbal communication skills
- Effective organisational skills
- Ability to work independently and as part of a team.
- Effective time management skills
- Effective and practical digital skills
Desirable
- Minute taking skills
- Ability to deal with all types of customers
- Ability to investigate simple problems and offer solutions
- Database and spreadsheet skills
Knowledge
Essential
- Working knowledge of Microsoft office packages
- Able to take own initiative and identify opportunity for improvement
Desirable
- Knowledge of working with online administration system
Values
Essential
- Ability to demonstrate Christie Trust values and behaviours
- Professional at all times
Other
Essential
- Develop role to meet learning objectives and tasks in line with Apprenticeship Programme
- Working hours will regular office hours, but may involve occasional early evening/ Saturday hours to support educational events
- you must have resided in UK for the last three consecutive years and must not have completed Level 3 Business Administration or similar (with exceptions listed in the National Funding Rules)
Person Specification
Qualifications
Essential
- Willing to study English and Maths to a minimum of Level 2 (if not held)
Desirable
- GCSE Grades A* - C/ 9 - 4 in English and Maths or equivalent
Experience
Essential
- Prioritising and managing busy workload
Desirable
- Experience of working in Education and or with learners
- Experience of working within an administrative environment
Skills
Essential
- Effective written and verbal communication skills
- Effective organisational skills
- Ability to work independently and as part of a team.
- Effective time management skills
- Effective and practical digital skills
Desirable
- Minute taking skills
- Ability to deal with all types of customers
- Ability to investigate simple problems and offer solutions
- Database and spreadsheet skills
Knowledge
Essential
- Working knowledge of Microsoft office packages
- Able to take own initiative and identify opportunity for improvement
Desirable
- Knowledge of working with online administration system
Values
Essential
- Ability to demonstrate Christie Trust values and behaviours
- Professional at all times
Other
Essential
- Develop role to meet learning objectives and tasks in line with Apprenticeship Programme
- Working hours will regular office hours, but may involve occasional early evening/ Saturday hours to support educational events
- you must have resided in UK for the last three consecutive years and must not have completed Level 3 Business Administration or similar (with exceptions listed in the National Funding Rules)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
