Job summary
The post holder will coordinate and provide product development support to the Product Engineering team to support the Digital Services and wider organisation with the development and implementation of standard change methodologies by working within the Product Engineering team and other digital team members to ensure that the right training, frameworks, documentation and support is in place in order to allow for these methodologies to be effectively deployed.
The post holder will also be required to follow agreed methodologies to ensure a sound system of governance is in place at every level of change, this will include supporting the preparation of regular reports on Product Engineering delivery and the maintenance of relevant documentation.
This post holder will be required to ensure effective communication is maintained to ensure understanding of the responsibilities, needs and priorities of the organisation and the potential impact on the Digital Services Division.
The post holder will provide support to projects within Digital Services and across the Trust as assigned.
Main duties of the job
- Maintain the Product Engineering, project and programme change management methodology and reporting and management systems.
- Support the introduction of new change management methodologies, reports, and systems across Digital and the stakeholder network under the direction of the Head of Product Engineering and Product Specialist and Delivery Lead.
- Create regular reports on digital change activities as required, ensuring the information is readily available and kept up to date.
- Provide support in managing all aspects of digital change administration within Product Engineering and wider Digital Services.
- Provide support to digital teams in service change and delivery.
- Support the implementation of new and improved service delivery methodologies and modernisation.
- To be a resource in specific service development projects across Digital.
- Communicate information with a wide range of stakeholders.
- Support the monitoring the delivery of activity, raising concerns in a timely manner
- To perform such other duties as may be requested from time to time across the Trust to ensure that the Trust objectives are delivered.
- Support Product Engineering in the planning of any service development including change within the division/directorate as appropriate.
- Responsible for prioritising own work.
- Using an iterative, flexible approach to delivery
- Participating in scrum meetings and product sprints
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country.
We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years.
We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
- Maintain the Product Engineering, project and programme change management methodology and reporting and management systems.
- Support the introduction of new change management methodologies, reports, and systems across Digital and the stakeholder network under the direction of the Head of Product Engineering and Product Specialist and Delivery Lead.
- Create regular reports on digital change activities as required, ensuring the information is readily available and kept up to date.
- Provide support in managing all aspects of digital change administration within Product Engineering and wider Digital Services.
- Provide support to digital teams in service change and delivery.
- Support the implementation of new and improved service delivery methodologies and modernisation.
- To be a resource in specific service development projects across Digital.
- Communicate information with a wide range of stakeholders.
- Support the monitoring the delivery of activity, raising concerns in a timely manner
- To perform such other duties as may be requested from time to time across the Trust to ensure that the Trust objectives are delivered.
- Support Product Engineering in the planning of any service development including change within the division/directorate as appropriate.
- Responsible for prioritising own work.
- Using an iterative, flexible approach to delivery
- Participating in scrum meetings and product sprints
- Understanding and managing risks to deliver projects in a rapid, iterative manner.Implementing best practice
- Creating and delivering product visions, strategies and roadmaps, focusing on outcomes, not solutions
- Understanding of user needs and defining the minimum viable product to deliver those needs using your passion for technology
- Gathering opinions from multiple stakeholders and making confident, educated decisions on priorities
- Collecting Voice of Customer and being highly user focussed and identify key needs and pain points
- Articulate and understand the value of products, translating the product vision into deliverable goals.
- Working with highly skilled, multi-disciplined teams
- Dealing with conflict resolution and the ability to motivate a team, especially when under pressure.
- Experience in working in an agile environment
- Knowledge of scrum and agile software development methodology
- Background of product management principles and approaches
- Positive and optimistic outlook, looking for solutions and thinking outside the box
- Ability to prioritise effectively
- An understanding of design quality standards and user centred design principles
- Strong communication skills, understanding of the audiences and being able to verbalise and present the product/vision to a wide range of stakeholders across varying seniority levels
Job description
Job responsibilities
- Maintain the Product Engineering, project and programme change management methodology and reporting and management systems.
- Support the introduction of new change management methodologies, reports, and systems across Digital and the stakeholder network under the direction of the Head of Product Engineering and Product Specialist and Delivery Lead.
- Create regular reports on digital change activities as required, ensuring the information is readily available and kept up to date.
- Provide support in managing all aspects of digital change administration within Product Engineering and wider Digital Services.
- Provide support to digital teams in service change and delivery.
- Support the implementation of new and improved service delivery methodologies and modernisation.
- To be a resource in specific service development projects across Digital.
- Communicate information with a wide range of stakeholders.
- Support the monitoring the delivery of activity, raising concerns in a timely manner
- To perform such other duties as may be requested from time to time across the Trust to ensure that the Trust objectives are delivered.
- Support Product Engineering in the planning of any service development including change within the division/directorate as appropriate.
- Responsible for prioritising own work.
- Using an iterative, flexible approach to delivery
- Participating in scrum meetings and product sprints
- Understanding and managing risks to deliver projects in a rapid, iterative manner.Implementing best practice
- Creating and delivering product visions, strategies and roadmaps, focusing on outcomes, not solutions
- Understanding of user needs and defining the minimum viable product to deliver those needs using your passion for technology
- Gathering opinions from multiple stakeholders and making confident, educated decisions on priorities
- Collecting Voice of Customer and being highly user focussed and identify key needs and pain points
- Articulate and understand the value of products, translating the product vision into deliverable goals.
- Working with highly skilled, multi-disciplined teams
- Dealing with conflict resolution and the ability to motivate a team, especially when under pressure.
- Experience in working in an agile environment
- Knowledge of scrum and agile software development methodology
- Background of product management principles and approaches
- Positive and optimistic outlook, looking for solutions and thinking outside the box
- Ability to prioritise effectively
- An understanding of design quality standards and user centred design principles
- Strong communication skills, understanding of the audiences and being able to verbalise and present the product/vision to a wide range of stakeholders across varying seniority levels
Person Specification
Qualifications
Essential
- Demonstrate Continuing Professional Development
Desirable
Experience
Essential
- Have a good understanding of change management
- Understanding of digital systems
Desirable
- Knowledge of NHS digital systems and solutions
SKILL, KNOWLEDGE & COMPETENCIES
Essential
- Analytical and reasoning skills
- Planning, monitoring, and influencing skills
- Excellent written and verbal communication and people skills to people at all levels within the organisation
- Ability to work without supervision and to deliver to deadlines
- Ability to work as part of a multi-disciplinary team
- Ability to support change processes
Desirable
- Knowledge of the NHS Cancer Plan and Trust performance targets and to be able to understand the impact that these have on the Trust
- Experience of using digital systems
- Understanding business management systems and to be able to present information in a meaningful way
- Ability to support the development of business cases
SPECIFIC JOB REQUIREMENTS
Essential
- Significant use of computer VDU screen/keyboard
- Requirement for concentration when inputting data, checking, and reconciling information
- Minor lifting and handling in an office environment (e.g., files, boxes.)
Other
Essential
- Be able to manage time effectively, prioritise and deliver to agreed deadlines
- Enthusiasm, determination, motivated and positive
- Confident approach, hardworking, committed, and dependable
- Treat colleagues with dignity and respect
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Person Specification
Qualifications
Essential
- Demonstrate Continuing Professional Development
Desirable
Experience
Essential
- Have a good understanding of change management
- Understanding of digital systems
Desirable
- Knowledge of NHS digital systems and solutions
SKILL, KNOWLEDGE & COMPETENCIES
Essential
- Analytical and reasoning skills
- Planning, monitoring, and influencing skills
- Excellent written and verbal communication and people skills to people at all levels within the organisation
- Ability to work without supervision and to deliver to deadlines
- Ability to work as part of a multi-disciplinary team
- Ability to support change processes
Desirable
- Knowledge of the NHS Cancer Plan and Trust performance targets and to be able to understand the impact that these have on the Trust
- Experience of using digital systems
- Understanding business management systems and to be able to present information in a meaningful way
- Ability to support the development of business cases
SPECIFIC JOB REQUIREMENTS
Essential
- Significant use of computer VDU screen/keyboard
- Requirement for concentration when inputting data, checking, and reconciling information
- Minor lifting and handling in an office environment (e.g., files, boxes.)
Other
Essential
- Be able to manage time effectively, prioritise and deliver to agreed deadlines
- Enthusiasm, determination, motivated and positive
- Confident approach, hardworking, committed, and dependable
- Treat colleagues with dignity and respect
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
