Job summary
We are seeking an experienced, efficient, competent and self-motivated individual join our team within Colorectal/Specialized Surgery. The Medical Secretary will play a pivotal role in ensuring a smooth transition of administrative work to support the clinical team and patients.
The PA/Medical Secretary will play a pivotal role in ensuring a smooth transition of administrative work to support the clinical team and patients. The post holder will have a good general knowledge of the specialty.
The post holder will be responsible for the provision of a full secretarial and administrative support service for consultant(s) and their teams, ensuring a high standard of secretarial duties is maintained and deadlines are met. This will include keeping accurate, up to date records and ensuring the smooth running of clinics.
Main duties of the job
The post holder will be responsible for the provision of an administrative support for Consultants, Clinical Nurse Specialist' and the wider team, ensuring a high standard of administrative duties is maintained and deadlines are met. This will include keeping accurate, up to date records and ensuring the smooth running of clinics. Typing clinic letters. Diary maintenance and general administrative duties.
This is a busy role so you must have the ability to prioritize your workload to effectively complete tasks and communicate with both staff and patients at all levels. You must be able to work well under pressure.
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
- Provide a full PA service for consultant(s) teams, to ensure new referrals are triaged in a timely manner, that appointments are made within agreed timescales to meet targets and that information is readily available to support the patient pathway.
- Delegate duties to appropriate team members to ensure workflow is maintained.
- Liaise with MDT Co-coordinators to ensure patients are reviewed in a timely manner to meet clinical needs. Ensure all relevant information is available for multi-disciplinary meetings for your team. Co-ordinate case notes and reports where necessary.
- Ensure investigations are managed in accordance with the results acknowledgement procedure ensuring close liaison with medical staff to ensure clinical results are reviewed and actioned.
- Contribute to the compliance of all patient pathway targets, liaising with patient trackers as appropriate.
- Organise and schedule meetings and maintain an up to date diary for appointments, meetings, interviews and travel arrangements.
- Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
Job description
Job responsibilities
- Provide a full PA service for consultant(s) teams, to ensure new referrals are triaged in a timely manner, that appointments are made within agreed timescales to meet targets and that information is readily available to support the patient pathway.
- Delegate duties to appropriate team members to ensure workflow is maintained.
- Liaise with MDT Co-coordinators to ensure patients are reviewed in a timely manner to meet clinical needs. Ensure all relevant information is available for multi-disciplinary meetings for your team. Co-ordinate case notes and reports where necessary.
- Ensure investigations are managed in accordance with the results acknowledgement procedure ensuring close liaison with medical staff to ensure clinical results are reviewed and actioned.
- Contribute to the compliance of all patient pathway targets, liaising with patient trackers as appropriate.
- Organise and schedule meetings and maintain an up to date diary for appointments, meetings, interviews and travel arrangements.
- Liaise with staff at all levels both internally and externally, answering written and verbal enquiries when necessary, taking action on all matters which can be dealt with without further reference.
Person Specification
Qualifications
Essential
- Secondary-level education GCSE Maths and English at C-grade or above, or equivalent
- RSA/OCR typing/text transcription Stage III or equivalent experience
Desirable
- Evidence of additional relevant qualifications
- AMSPAR Full Diploma or equivalent qualifications
- European Computer Driving Licence or equivalent
Experience
Essential
- Minimum 6 months previous medical secretarial experience
- Experience of hospital administration system (PAS or equivalent)
- Experience of working with IT office packages
Desirable
- Previous medical secretarial experience in a hospital environment
Skills
Essential
- Audio / copy typing
- Word-processing - ability to produce accurate, well presented work
- Organisational abilities to work to tight deadlines
- Excellent communication skills
Desirable
Knowledge
Essential
- Sound knowledge of medical terminology
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Other
Essential
- Ability to work under pressure
- Ability to work as part of a team
- Able to use own initiative
- Reliability & confidentiality
- Ability to work flexibly
Person Specification
Qualifications
Essential
- Secondary-level education GCSE Maths and English at C-grade or above, or equivalent
- RSA/OCR typing/text transcription Stage III or equivalent experience
Desirable
- Evidence of additional relevant qualifications
- AMSPAR Full Diploma or equivalent qualifications
- European Computer Driving Licence or equivalent
Experience
Essential
- Minimum 6 months previous medical secretarial experience
- Experience of hospital administration system (PAS or equivalent)
- Experience of working with IT office packages
Desirable
- Previous medical secretarial experience in a hospital environment
Skills
Essential
- Audio / copy typing
- Word-processing - ability to produce accurate, well presented work
- Organisational abilities to work to tight deadlines
- Excellent communication skills
Desirable
Knowledge
Essential
- Sound knowledge of medical terminology
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Other
Essential
- Ability to work under pressure
- Ability to work as part of a team
- Able to use own initiative
- Reliability & confidentiality
- Ability to work flexibly
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
