Job summary
The Christie NHS Foundation Trust is a world renowned centre of clinical excellence and one of the largest NHS cancer treatment centres in the UK. We provide a wide range of clinical services, specialist services, medical education, training and research.
As a key member of the Quality and Standards team, the Quality Manager will work closely with the Associate Chief Nurse, Lead Nurse for Infection Prevention & Control, the Director of Infection Prevention & Control (DIPC) and the Lead Nurse for Safeguarding to support the delivery of high standards of practice across the organisation. They will lead on the development and monitoring of governance processes and procedures and embed standards of excellence, through increased teamwork and the promotion and facilitation of shared learning.
Main duties of the job
The appointee will have a supportive role in ensuring the Infection Prevention& Control (IPC) service is able to evidence adherence to the code of practice on the prevention and control of infections, under The Health and Social Care Act 2008 and is prepared for future inspections. The appointee will also have a supportive role with The Safeguarding team, as their Quality Manager. With a focus on continual improvement, quality and safety of services provided, the position offers a great opportunity to develop your project management and influencing skills in a supportive and dynamic team. The role will also include the support and coordination of the Trust wide health care worker vaccination programmes.
While the role has specific responsibility for IPC, the post holder will also support the Associate Chief Nurse in the divisional development and oversight of governance processes and procedures and associated learning.
The successful candidate will be able to organise data and have a precise attention to detail. They must possess excellent IT skills and an understanding of excel and be able to work efficiently within defined deadlines. They should have the ability to adapt to a new team quickly and demonstrate excellent communication and interpersonal skills
About us
The Christie is one of Europe's leading cancer centres, treating over 60,000 patients a year. We are based in Manchester and serve a population of 3.2 million across Greater Manchester & Cheshire, but as a national specialist around 15% patients are referred to us from other parts of the country. We provide radiotherapy through one of the largest radiotherapy departments in the world; chemotherapy on site and through 14 other hospitals; highly specialist surgery for complex and rare cancer; and a wide range of support and diagnostic services. We are also an international leader in research, with world first breakthroughs for over 100 years. We run one of the largest early clinical trial units in Europe with over 300 trials every year. Cancer research in Manchester, most of which is undertaken on the Christie site, has been officially ranked the best in the UK.
Job description
Job responsibilities
- Develop formal systems and processes which provide the IPCT & Director of Infection Prevention & Control (DIPC) with the appropriate assurance and ensure these are embedded and understood within the division.
- Support the IPCT Lead in the delivery of the IPC annual work plan.
- Lead on the completion of actions identified by external and internal reviews e.g CQC, MIAA, Performance review
- Lead the development of IPCT risk registers which are consistent with the trusts Risk Management Strategy and are regularly updated and reviewed.
- Work with clinical and managerial colleagues and regularity bodies to develop and monitor indicators of clinical effectiveness, patient safety and patient experience.
- Responsible for overseeing the complaint and incident process within the IPCT, including contributing to investigation of incidents and complaints and production of investigation reports, for example for Executive Review Group, and of complaint responses.
- To support the ongoing development of audit & surveillance tools
- Review and update all policies and procedures to ensure compliance with national policy and regulatory guidance.
- Provide advice / nonclinical information as required to colleagues, in relation to queries relating to the IPC and vaccination service.
- Produces reports for Trust-wide meetings highlighting data trends and presents action plans as appropriate.
- Leads on data quality issues for the IPCT/vaccination, attending trust-wide IPCT/vaccination meetings as required
- Take delegated responsibilities for the quality/IPC system within the service implementing and developing the quality standards in line with national accreditation guidelines.
- Interprets and analyses data in relation to performance management to develop performance management reports.
- Lead in providing data analysis and reports for the service on performance indicators
- Develops and introduces strategies and process changes to ensure recurrent achievement of data quality standards across the IPCT and the vaccination service.
- Support the Associate Chief Nurse to implement and oversee systems and processes in relation to Divisional services i.e. Safeguarding
Job description
Job responsibilities
- Develop formal systems and processes which provide the IPCT & Director of Infection Prevention & Control (DIPC) with the appropriate assurance and ensure these are embedded and understood within the division.
- Support the IPCT Lead in the delivery of the IPC annual work plan.
- Lead on the completion of actions identified by external and internal reviews e.g CQC, MIAA, Performance review
- Lead the development of IPCT risk registers which are consistent with the trusts Risk Management Strategy and are regularly updated and reviewed.
- Work with clinical and managerial colleagues and regularity bodies to develop and monitor indicators of clinical effectiveness, patient safety and patient experience.
- Responsible for overseeing the complaint and incident process within the IPCT, including contributing to investigation of incidents and complaints and production of investigation reports, for example for Executive Review Group, and of complaint responses.
- To support the ongoing development of audit & surveillance tools
- Review and update all policies and procedures to ensure compliance with national policy and regulatory guidance.
- Provide advice / nonclinical information as required to colleagues, in relation to queries relating to the IPC and vaccination service.
- Produces reports for Trust-wide meetings highlighting data trends and presents action plans as appropriate.
- Leads on data quality issues for the IPCT/vaccination, attending trust-wide IPCT/vaccination meetings as required
- Take delegated responsibilities for the quality/IPC system within the service implementing and developing the quality standards in line with national accreditation guidelines.
- Interprets and analyses data in relation to performance management to develop performance management reports.
- Lead in providing data analysis and reports for the service on performance indicators
- Develops and introduces strategies and process changes to ensure recurrent achievement of data quality standards across the IPCT and the vaccination service.
- Support the Associate Chief Nurse to implement and oversee systems and processes in relation to Divisional services i.e. Safeguarding
Person Specification
Qualifications
Essential
- First Degree or equivalent preferably in management or a clinical profession. or Diploma in management plus experience equating to degree
- Additional specialist knowledge and experience over a range of areas including information systems, performance management, service improvement, quality and governance, including complaints and investigations, and legislation Expected to maintain, improve and update professional knowledge and skills and participate in continuing Professional Development
Experience
Essential
- Experience and understanding of Infection Prevention & Control Services
- Experience of service improvement and reconfiguration projects.
- Experience of achieving set objectives, organisational and performance targets.
- Experience of working in a pressurised, unpredictable environment.
Experience
Essential
Desirable
- Ability to interpret and implement national and local strategy and policy drivers relevant to role.
- Good interpersonal skills both written and verbal, Persuasive and facilitative.
- Advanced key board skills, ability to use IT packages and patient information systems.
- Advanced data manipulation skills
- Strong leadership and motivational skills - able to work effectively with a diverse team
- Ability to communicate effectively with individuals at all levels and across agencies.
- A team player who can work effectively with clinical and managerial colleagues
- Good analytical skills and the ability to deduce key points from complex data in order to make decisions.
- Ability to function under pressure and meet deadlines whilst maintaining a high quality of work
Knowledge
Essential
- Knowledge across a range of clinical areas, the NHS and changes within it
- Knowledge of national political agenda, the external environment, including national and regional strategies and priorities.
- Knowledge of change management and quality improvement theory.
- Knowledge of clinical governance and risk management agendas.
Desirable
- Knowledge of national immunisation and vaccination reporting systems
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Person Specification
Qualifications
Essential
- First Degree or equivalent preferably in management or a clinical profession. or Diploma in management plus experience equating to degree
- Additional specialist knowledge and experience over a range of areas including information systems, performance management, service improvement, quality and governance, including complaints and investigations, and legislation Expected to maintain, improve and update professional knowledge and skills and participate in continuing Professional Development
Experience
Essential
- Experience and understanding of Infection Prevention & Control Services
- Experience of service improvement and reconfiguration projects.
- Experience of achieving set objectives, organisational and performance targets.
- Experience of working in a pressurised, unpredictable environment.
Experience
Essential
Desirable
- Ability to interpret and implement national and local strategy and policy drivers relevant to role.
- Good interpersonal skills both written and verbal, Persuasive and facilitative.
- Advanced key board skills, ability to use IT packages and patient information systems.
- Advanced data manipulation skills
- Strong leadership and motivational skills - able to work effectively with a diverse team
- Ability to communicate effectively with individuals at all levels and across agencies.
- A team player who can work effectively with clinical and managerial colleagues
- Good analytical skills and the ability to deduce key points from complex data in order to make decisions.
- Ability to function under pressure and meet deadlines whilst maintaining a high quality of work
Knowledge
Essential
- Knowledge across a range of clinical areas, the NHS and changes within it
- Knowledge of national political agenda, the external environment, including national and regional strategies and priorities.
- Knowledge of change management and quality improvement theory.
- Knowledge of clinical governance and risk management agendas.
Desirable
- Knowledge of national immunisation and vaccination reporting systems
Values
Essential
- Ability to demonstrate the organisational values and behaviours
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
