Learning Technologist

Job responsibilities

Overall duties and responsibilities of team members

• Responsibility for overall management, administration and upkeep of the Virtual Learning Environment(s) (VLEs). This will include the legal and technical upkeep as well as the upkeep of online courses and course areas to support the Schools events, training and taught programmes portfolio.
• The collection, management and reporting of data
• Quality assurance (QA) aspects of the teams projects. This will include evaluating practice and implementing process improvements.
• Supporting service needs that arise from the shift in delivery types across the trust (ie. Facilitating online delivery etc.) This will require advising on technical issues. As well as this, the team design and upkeep the DLT web presence.

Online learning design and implementation

• To design and develop appropriate learning activities, using innovative solutions to create engaging and highly bespoke learning experiences, utilising a range of approaches including online learning, job aids, workbooks, virtual reality etc.
• To work closely with SMEs, guiding development of their content to ensure that it is educationally sound as well as meeting objectives that are underpinned by a sound evidence base. The technologist will also support in developing assessment tasks (based on sound educational theory) that that allow learners to test their understanding, provide appropriate feedback and encourage critical thinking skills and self-directed learning
• To manage and support projects, with the support of the senior learning technologist, from inception to production
• To utilise and further develop materials to assist the team in project planning and management for example planning and storyboard documents
• To develop methods to support others in the trust to be able to deliver learning virtually
• To act as a technical expert for projects that require technical support as well as supporting wider service needs that utilise new and emerging technologies
• To create and maintain an effect system of QA and utilise a robust internal review system

Virtual Learning Environment responsibility

• To support the introduction of new educational technologies (eg. online collaboration platforms) and oversee the application of continuous improvement of online teaching environments
• To implement all upgrades to system(s), ensuring compliance with all security and data management issues
• To provide first line technical support and maintenance for relevant VLEs, including the provision of systems administration, support for enrolments, tracking and assessment and site/course configuration.
• To design, edit and maintain the content on the VLEs ensuring that high standards are met, and sustained at all times
• To manage access rights to the VLEs for all users to ensure a high-quality experience, and effective reporting in relation to assessment and tracking

Quality and Governance

• To maintain compliance with copyright and data laws with respect to all created materials
• In conjunction with senior team members, stakeholders and subject matter experts, to contribute to the review of content so that it responds to any changes in practice
• To contribute to the administration of assessment processes with the VLE, ensuring appropriate feedback and reporting processes
• To ensure that all records in respect of staff and students are effectively managed
• To provide input to regular reports on a variety of topics in relation to DLT in the School
• To report on a range of KPIs
• To maintain robust data collection, management and reporting mechanisms

Other

• To keep up to date with relevant professional and technical developments
• Deal with difficult situations in a calm and pleasant manner, taking responsibility to find solutions to complex problems
• Demonstrate the Christie Principles and Behaviours at all times, in line with the Trust Code of Conduct
• Undertake other relevant duties as directed by the Digital Learning Manager and/or Senior Learning Technologist

Qualifications

Essential

• Relevant degree level qualification

Desirable

• oRelevant professional qualification (eg. Technology-enhanced learning foundations)

Experience

Essential

• Demonstrable experience of designing and developing learning resources using a range of learning technologies
• Successfully developed e-learning in a healthcare or higher education setting
• Provision of technical support for Moodle/Totara/ Blackboard/Adapt
• Deploying and configuring tools within a VLE

Desirable

• Experience of evaluating online learning resources
• Experience of working with online problem and case-based learning
• Experience in designing and delivering training via online methods

Skills

Essential

• Excellent written and verbal communication skills
• Ability to plan and prioritise projects and meet deadlines
• Strong troubleshooting skills
• The ability to work collaboratively and alone to find effective solutions
• Graphic/video design skills
• Expertise in Adobe suite of software or other equivalent
• E-Learning design using tools such as Articulate Storyline 360 or other authoring tool

Desirable

• Skills in HTML and/or JavaScript development
• Skills in C# and/or Unity development
• Skills and experience relevant to virtual reality development

Knowledge

Essential

• Digital literacy, including an understanding of support issues pertaining to online learning
• Educational theories behind online learning

Other

Essential

• Ability to be adaptable and flexible, think creatively and learn new skills quickly