Healthcare Support Worker - Main Outpatients - 28 hours

Mid Cheshire Hospitals NHS Foundation Trust

The closing date is 30 April 2025

Job summary

We require a friendly, motivated, hardworking committed health care assistant to join our outpatient team to be primarily working with the new digital suite. You need to demonstrate excellent communication and organisational skills; you are required to be self-motivated with initiative. You will work independently within the multidisciplinary team always ensuring the patients needs are met. You will be working under supervision of a registered health professional.

You may on occasion be asked to support our teams in the Satellite unit and Victoria Infirmary, Northwich.

Main duties of the job

SERVICE DELIVERY

  1. Participate in the assessment, planning delivery and evaluation of patient care, following agreed plans, policies, procedures, and clinical guidelines, independently carrying out tasks and activities relevant for the job role/place of work, which have been agreed and assessed as competent in practice.

  1. Work collaboratively within the multidisciplinary team/agencies to ensure that patient needs are met.

  1. Involve patients, relatives/carers in the delivery of care, providing reassurance and support to assist their understanding and co-operation.

  1. Prepare the clinical area for safe practice by ensuring that cleanliness is maintained, materials and equipment are ready for use, including clearing away afterwards.

  1. Provide escort and transfer for patients as directed by the multidisciplinary team.

  1. Recognise and respond appropriately to urgent and emergency situations.

  1. Provide information to enable the effectiveness of care to be evaluated and records maintained.

  1. Contribute to the recording and storing of information, ensuring it is securely held, accurate, complete and legible and can be retrieved promptly when required.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe andeffective healthcare to the people of Cheshire and beyond. The Trust, which managesLeighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst IntermediateCare Centre in Winsford, was established as an NHS Trust in April 1991 and became aFoundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with arange of services including accident and emergency, maternity, outpatients, therapies,and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a uniquelocal health partnership that provides a range of community services for people acrossSouth Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives. At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

412-DCSS-7086473

Job locations

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Job description

Job responsibilities

JOB PURPOSEA proficient support worker who actively participates in the assessment, planning,implementation and evaluation of care by working collaboratively with the multidisciplinary team/others to meet the needs of patients and their families. An agreed range of duties arecarried out independently following assessment of competence. The support worker alsoassists with the learning and development of others in the workplace.

SERVICE DELIVERY1. Participate in the assessment, planning delivery and evaluation of patient care, following agreed plans, policies, procedures, and clinical guidelines, independently carrying out tasks and activities relevant for the job role/place of work, which have been agreed and assessed as competent in practice2. Work collaboratively within the multidisciplinary team/agencies to ensure that patientneeds are met.3. Involve patients, relatives/carers in the delivery of care, providing reassurance andsupport to assist their understanding and co-operation.4. Prepare the clinical area for safe practice by ensuring that cleanliness is maintained,materials and equipment are ready for use, including clearing away afterwards.5. Provide escort and transfer for patients as directed by the multidisciplinary team.6. Recognise and respond appropriately to urgent and emergency situations.7. Provide information to enable the effectiveness of care to be evaluated and recordsmaintained.8. Contribute to the recording and storing of information, ensuring it is securely held,accurate, complete and legible and can be retrieved promptly when required.

Job description

Job responsibilities

JOB PURPOSEA proficient support worker who actively participates in the assessment, planning,implementation and evaluation of care by working collaboratively with the multidisciplinary team/others to meet the needs of patients and their families. An agreed range of duties arecarried out independently following assessment of competence. The support worker alsoassists with the learning and development of others in the workplace.

SERVICE DELIVERY1. Participate in the assessment, planning delivery and evaluation of patient care, following agreed plans, policies, procedures, and clinical guidelines, independently carrying out tasks and activities relevant for the job role/place of work, which have been agreed and assessed as competent in practice2. Work collaboratively within the multidisciplinary team/agencies to ensure that patientneeds are met.3. Involve patients, relatives/carers in the delivery of care, providing reassurance andsupport to assist their understanding and co-operation.4. Prepare the clinical area for safe practice by ensuring that cleanliness is maintained,materials and equipment are ready for use, including clearing away afterwards.5. Provide escort and transfer for patients as directed by the multidisciplinary team.6. Recognise and respond appropriately to urgent and emergency situations.7. Provide information to enable the effectiveness of care to be evaluated and recordsmaintained.8. Contribute to the recording and storing of information, ensuring it is securely held,accurate, complete and legible and can be retrieved promptly when required.

Person Specification

Experience

Essential

  • Experience as a HCA

Desirable

  • Care experience

Qualifications

Essential

  • NVQ 3

Desirable

  • Willingness to achieve NVQ 3

Knowledge

Essential

  • Importance of continued self learning

Desirable

  • Willingness to learn
Person Specification

Experience

Essential

  • Experience as a HCA

Desirable

  • Care experience

Qualifications

Essential

  • NVQ 3

Desirable

  • Willingness to achieve NVQ 3

Knowledge

Essential

  • Importance of continued self learning

Desirable

  • Willingness to learn

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Matron

Flick Nixon

felicity.nixon@mcht.nhs.uk

01270612037

Date posted

16 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year pa, pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

412-DCSS-7086473

Job locations

Leighton Hospital

Middlewich Road

Crewe

CW1 4QJ


Supporting documents

Privacy notice

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