Operational Service Administrator (Service Manager PA) - SMASH

Mid Cheshire Hospitals NHS Foundation Trust

This job is now closed

Job summary

The post holder will provide a comprehensive, quality, and confidential administrative service to the Care Community Service Manager. The Service Manager Assistant will be expected to organise their workload and co-ordinate their activities in conjunction with, and supervised by, the Care Community Co-ordinator to ensure that an efficient service is provided. The post holder will be capable of the full administrative function within the team, and be able to step-in to fill gaps, to ensure continuity of services.

It is essential that the post holder is able to exercise initiative suitable to the role, and is fully supportive to other colleagues in the administrative team.

Previous applicants within the past 3 months need not reapply.

Main duties of the job

1. Provide a comprehensive administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.2. Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Managers /clinical professional teams/others are briefed on any difficulties, problems or issues,3. Maintain constructive relationships with others, within and across Care Community teams and Divisions and externally in order to improve the effectiveness and efficiency of services to patients.4. Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet,5. Provide information to patients/relatives and carers where appropriate.Care Community service ManagerAdministrative ManagerCare Community Co-ordinatorService Manager Assistant6. Assist with the production of documentation, leaflets, and any relevant information packs, ensuring accuracy, consistency and completeness of information.7. Support Care Community Service Manager and divisional meetings as requested, including organising, scheduling and minute taking.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Date posted

08 January 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year pa pro rata

Contract

Permanent

Working pattern

Part-time

Reference number

412-COMM-6867931

Job locations

Infinity House

Mallard Way

Crewe

CW1 6ZQ

Job description

Job responsibilities

Please refer to the attached job description for full details of job description and main responsibilities.

Job description

Job responsibilities

Please refer to the attached job description for full details of job description and main responsibilities.

Person Specification

Qualifications

Essential

5 GCSE's grade C or equivalent. Must include English.
Proficient in Microsoft applications including Outlook, Word, Excel and Power point.
ECDL or equivalent

Desirable

Ability to work on own initiative, prioritise own work,
Demonstrate good organisational and time management skills
Able to provide minute taking support

Experience

Essential

Previous Administrative experience
Knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines
Previous PA experience

Desirable

Previous experience within the NHS
Knowledge of Medical Terminology

skills and knowledge

Essential

Demonstrate excellent verbal and written communication skills
Ability to prioritise own workload
Good interpersonal skills
Excellent time management and organisational skills
Able to provide minute taking support.

Desirable

Good communication skills
Ability to solve problems & make decisions under pressure.
Full UK driving Licence

Person Specification

Qualifications

Essential

5 GCSE's grade C or equivalent. Must include English.
Proficient in Microsoft applications including Outlook, Word, Excel and Power point.
ECDL or equivalent

Desirable

Ability to work on own initiative, prioritise own work,
Demonstrate good organisational and time management skills
Able to provide minute taking support

Experience

Essential

Previous Administrative experience
Knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines
Previous PA experience

Desirable

Previous experience within the NHS
Knowledge of Medical Terminology

skills and knowledge

Essential

Demonstrate excellent verbal and written communication skills
Ability to prioritise own workload
Good interpersonal skills
Excellent time management and organisational skills
Able to provide minute taking support.

Desirable

Good communication skills
Ability to solve problems & make decisions under pressure.
Full UK driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information