Job summary
The post holder will provide comprehensive, quality, confidential administrative support in the areas of compliance and regulation within the Clinical Governance Support Unit.
The post holder will be expected to organise their own workload and co-ordinate their activities in conjunction with and supervised by the Compliance & Regulation Manager to ensure that an efficient service is provided.
The post holder will be capable of the full administrative function across the Clinical Governance Support Unit and be able to step-in to fill gaps, to ensure continuity of services.
It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues across all teams within Clinical Governance.
Main duties of the job
The post holder will provide comprehensive, quality, confidential administrative support in the areas of compliance and regulation within the Clinical Governance Support Unit.
The post holder will be expected to organise their own workload and co-ordinate their activities in conjunction with and supervised by the Compliance & Regulation Manager to ensure that an efficient service is provided.
The post holder will be capable of the full administrative function across the Clinical Governance Support Unit and be able to step-in to fill gaps, to ensure continuity of services.
It is essential that the post holder is able to exercise initiative suitable to the role and is fully supportive to other colleagues across all teams within Clinical Governance.
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.
The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Job description
Job responsibilities
SERVICE DELIVERY
- Provide a comprehensive administrative service, organising and making arrangements, typing and distribution of agendas, documents and reports, and producing minutes. Recording information, ensuring that all information and documentation is produced to expected standards of performance and according to agreed timescales.
- Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services.
- Be conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of clinical governance and be able to obtain information from other sources.
- Assist with the production of documentation, handbooks and relevant information packs, ensuring accuracy, consistency and completeness of information.
- Support Clinical Governance managers in their administrative functions including updating records, maintaining spreadsheets, inputting information/data, running reports and using relevant software, as service need requires.
GOVERNANCE
- Maintain systems and processes to establish and maintain effective communication and confidentiality of information.
- Assist with the maintenance of systems and processes to support clinical governance support functions.
- Contribute to continuous improvement of clinical governance functions and patient services.
- Contribute to the development and implementation of policies, procedures and guidelines related to clinical governance functions.
- Ensure compliance with Trust policies, procedures and guidelines for self and others, taking action/alerting senior management if practice appears to contravene policy, or if concerned about any aspect of care.
MANAGERIAL / LEADERSHIP
- Promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
EDUCATION/LEARNING
- Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.
- Assist with systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated, and shared in order to change and improve services according to changing health care needs.
This job description is an outline of the role and function. It is not intended to describe all specific tasks.
Job description
Job responsibilities
SERVICE DELIVERY
- Provide a comprehensive administrative service, organising and making arrangements, typing and distribution of agendas, documents and reports, and producing minutes. Recording information, ensuring that all information and documentation is produced to expected standards of performance and according to agreed timescales.
- Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services.
- Be conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of clinical governance and be able to obtain information from other sources.
- Assist with the production of documentation, handbooks and relevant information packs, ensuring accuracy, consistency and completeness of information.
- Support Clinical Governance managers in their administrative functions including updating records, maintaining spreadsheets, inputting information/data, running reports and using relevant software, as service need requires.
GOVERNANCE
- Maintain systems and processes to establish and maintain effective communication and confidentiality of information.
- Assist with the maintenance of systems and processes to support clinical governance support functions.
- Contribute to continuous improvement of clinical governance functions and patient services.
- Contribute to the development and implementation of policies, procedures and guidelines related to clinical governance functions.
- Ensure compliance with Trust policies, procedures and guidelines for self and others, taking action/alerting senior management if practice appears to contravene policy, or if concerned about any aspect of care.
MANAGERIAL / LEADERSHIP
- Promote a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
EDUCATION/LEARNING
- Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional/personal portfolio of learning.
- Assist with systems and processes to ensure that learning needs are identified and met, and that all learning is planned, implemented, evaluated, and shared in order to change and improve services according to changing health care needs.
This job description is an outline of the role and function. It is not intended to describe all specific tasks.
Person Specification
Qualifications
Essential
- 3 GCSE's (Grade A-C)
- Proficient in Microsoft applications including Outlook, Word, Excel and Power point.
- ECDL or equivalent
- NVQ 3 in Business Admin or relevant experience
Desirable
- Knowledge of medical terminology
- Experience of supporting meetings and minute taking
Experience
Essential
- Previous administration experience, acquiring excellent organisational skills
- Knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines
- Awareness of the importance of equality and diversity
Desirable
- Understanding of computer systems used by the department
skills and knowledge
Essential
- Excellent verbal and written communication skills
- Ability to prioritise own workload
- Good interpersonal skills
- Excellent time management and organisational skills
- Proactively manage change
Person Specification
Qualifications
Essential
- 3 GCSE's (Grade A-C)
- Proficient in Microsoft applications including Outlook, Word, Excel and Power point.
- ECDL or equivalent
- NVQ 3 in Business Admin or relevant experience
Desirable
- Knowledge of medical terminology
- Experience of supporting meetings and minute taking
Experience
Essential
- Previous administration experience, acquiring excellent organisational skills
- Knowledge of confidentiality in accordance with Data Protection Act and national/local guidelines
- Awareness of the importance of equality and diversity
Desirable
- Understanding of computer systems used by the department
skills and knowledge
Essential
- Excellent verbal and written communication skills
- Ability to prioritise own workload
- Good interpersonal skills
- Excellent time management and organisational skills
- Proactively manage change
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
