Job summary
This is a fixed term post for 6 months.
A rare and exciting opportunity has arisen to join our Dermatology team as an Assistant Personal Assistant (APA) to support a very busy department.
The post holder will be required to provide secretarial support and general office duties to a high standard, predominantly medical audio typing. The post holder will need to be flexible in their working with good prioritisation skills.
Audio typing, excellent accuracy, attention to detail and communication skills are essential for this post. You will be liaising with various individuals from patients, peers, nursing staff to consultants. The ability to work under pressure, prioritise your workload and use your own initiative are also essential in this role. A good knowledge of excel, outlook and word is essential. However, medical terminology and experience using the internal PCS system is desirable but not essential.
Main duties of the job
- Medical audio typing
- Secretarial support
- General administration duties
- Telephones / voicemail
- RTT validations
- Updating waiting lists
- Keeping up to date with mandatory training
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Job description
Job responsibilities
Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues.
Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients.
Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet.
Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.
Assist with the production of documentation, handbooks, and any relevant information packs, ensuring accuracy, consistency and completeness of information.
Job description
Job responsibilities
Provide a comprehensive secretarial/administrative service, organising and making arrangements, typing and distribution of documents and reports, recording information and filing, ensuring that all information and documentation is produced to expected standards of performance, and according to agreed timescales.
Assist with managing diary commitments by liaising with others, internally and externally, ensuring that all the required preparation is accurate and available, and that all Consultants/clinical professional teams/others are briefed on any difficulties, problems or issues.
Maintain constructive relationships with others, within and across Divisions and externally in order to improve the effectiveness and efficiency of services to patients.
Be fully conversant with all required electronic systems for correspondence, including specialist computer systems associated with the management of patients and/or health information, and being able to obtain information using the Internet.
Provide information to patients/relatives and carers where appropriate, including agreed information on waiting lists, tests and referrals, according to agreed guidelines, and in the absence of the PA.
Assist with the production of documentation, handbooks, and any relevant information packs, ensuring accuracy, consistency and completeness of information.
Person Specification
Qualifications
Essential
- Computer skills, ECDL or equivalent, Microsoft Office
- Previous secretarial experience
Desirable
- Knowledge of Medical Terminology
- Knowledge of the validation of 18 week RTT pathways
Skills
Essential
- Effective customer service skills
- Demonstrate excellent verbal and written communication skills,
Desirable
- Understand and manage health records/waiting lists and PCS computer systems
Physical Requirements
Essential
- Good attendance record
- Ability to perform a wide range of duties according to the Job Description
Person Specification
Qualifications
Essential
- Computer skills, ECDL or equivalent, Microsoft Office
- Previous secretarial experience
Desirable
- Knowledge of Medical Terminology
- Knowledge of the validation of 18 week RTT pathways
Skills
Essential
- Effective customer service skills
- Demonstrate excellent verbal and written communication skills,
Desirable
- Understand and manage health records/waiting lists and PCS computer systems
Physical Requirements
Essential
- Good attendance record
- Ability to perform a wide range of duties according to the Job Description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
