Job summary
Interviews will take place on 6th March 2024Applications are invited for the role of General Manager at Victoria Infirmary Northwich (VIN).
There has been a Hospital on the VIN site since 1887 when Robert Verdin, a local MP, donated the building for use as a hospital. It is now part of Mid Cheshire Hospitals NHSFT and provides a number of services to the local community including a Minor Injuries Unit, Therapy Services and Outpatients clinics.
In July 2022 a £1.7m Community Diagnostic Centre (CDC) opened at VIN with state of the art equipment and highly trained staff offering diagnostic testing 7 days a week.
In addition a £14m Cheshire and Merseyside Surgical Centre is currently being developed on the VIN site and will feature a range of specialist clinical areas, operating theatres, recovery area and consulting rooms. The original Victoria Infirmary is a grade II listed building and the project balances the development of state of the art clinical facilities while preserving the Heritage assets of the site.
If you are a highly motivated and organised individual, passionate about enhancing services for both staff and patients and ready to take on the challenge as we continue to grow the CDC, develop the Cheshire and Merseyside Surgical Centre and continue to improve the Outpatient services, then we would love to hear from you.
Main duties of the job
The General Manager for Victoria Infirmary Northwich (VIN) will provide day to day operational management support for all the clinical services that are undertaken on the VIN site. The individual will have a central role in problem solving, enhancing and improving the services that are delivered at VIN. The post holder will have financial responsibility, manage budgets, contracts and on-going projects related to the VIN site which contribute to the overall Trust direction and strategy.
A specific aspect of this role is to lead on transformation projects, specifically related to the Cheshire & Merseyside Surgical Centre development plans and the longer-term strategy for the site on behalf of the Trust working with external partners. The post holder will work alongside the Divisional General Managers to redesign services and plan the transition.
The role of the VIN General Manager will also play a key part in monitoring, supporting and future planning for the Community Diagnostic Centre (CDC).
The post holder will work autonomously and represent VIN throughout the Trusts organisational meetings, as required.
About us
All staff at MCHFT have a responsibility to:
- Maintain active registration status
- Always act in accordance with professional Codes of Conduct and guiding documents
- Where applicable, always act in accordance with the Code of Conduct for NHS Managers,
- Maintain up to date skills and knowledge
- Maintain an awareness of patient led service issues
- Maintain a professional/personal portfolio
- Adhere to all Trust policy, procedures and guidelines.
- Adhere to Trust values, standards of behaviour and expected performance
- Comply with Infection Prevention and Control (IP&C) policies and procedures as appropriate to the role and responsibilities in the individual work setting, be personally accountable for actions and monitoring compliance of individuals within the team in relation to IP&C policies, protocols or advice.
- Work in accordance with local procedures and report health and safety risks and issues which may be considered a risk to health and safety to self and/or others.
- Act in accordance with the Trust values and behaviours
- Where applicable to participate in and provide data on the efficacy of treatment and specialties
Mid Cheshire Hospitals NHS Foundation Trust is looking to ensure that we provide equity of services across seven days of the week. This post may be reviewed in line with this plan and in some cases an element of weekend working may be required.
Job description
Job responsibilities
- Develop and maintain systems and processes to ensure services are comprehensively assessed, appropriately planned, effectively implemented and evaluated according to agreed policies, procedures and guidelines.
- Lead on the development and implementation of the CQC action plan, organising and leading on mock inspections and service development plans.
- Provide operational management for Victoria Infirmary Northwich providing expertise, advice and guidance from a broad knowledge base to improve services by anticipating needs, planning and implementing change according to Trust plans and objectives, and the changing health economy.
- As the General Manager for VIN, the post holder will lead on service reviews and develop service and workforce plans in conjunction with the clinical divisions, the wider health economy and external agencies according to current national and local arrangements.
- To provide operational / managerial support for the clinical activity at VIN. The post holder will oversee capacity and demand modelling and make recommendations for service change / development.
- Provide advise and support for patients, carers and relatives, by being visible and accessible, acting as the first point of call for information and concerns referred on, liaising with other staff, clinical teams, patients and external agencies.
- Develop and maintain systems and processes that contribute / supports the Trust strategy.
- The post holder will work autonomously, making day to day decisions and liaising with wider stakeholders. The post holder will take initiative and address any issues and improve governance standards.
- To work with the clinical staff in developing appropriate changes in clinical practice and service delivery in line with the Divisional / Trust strategy.
- Analyse and act on information to proactively manage and maintain local and NHS operational standards.
- Provide operational management support for Victoria Infirmary Northwich providing expertise, advice and guidance from a broad knowledge base to improve services by anticipating needs, planning and implementing change according to Trust plans and objectives, and the changing health needs.
- Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information.
- Ensure compliance with Trust policies, procedures and guidelines for self and others, by taking action / alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care.
- Support departmental managers and head of nursing in achieving patient standards and clinical effectiveness including compliance against performance targets, quality standards, patient involvement, staff training, appraisal and education. Lead on the development of full audit programmes to monitor compliance against agreed standards in specific areas.
- Continuously monitor standards by identifying risks, benchmarking, annual audit programmes are prepared and implement action plans to improve quality of services.
- Support the heads of nursing to ensure that lessons are learnt from issues arising from risk reports / complaints, etc. and that they are promptly and positively addressed.
- Lead on the development and implementation of policies, procedures and guidelines related to the service and contribute to the development of other policies, this includes the Care Quality Commission (CQC) action plan.
- Represent Victoria Infirmary Northwich business matters as appropriate.
- Operate as a member of the Trust senior management team, taking accountability for the delivering of services at VIN, providing assurance as required.
- Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the site, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained.
- Develop and maintain systems and processes to ensure that work is appropriately prioritised and allocated, and that effective supervision is in place to support work delegated to staff.
- In conjunction with the Trust policy develop and maintain systems and processes to ensure that mandatory training and staff appraisals are completed comprehensively and timely.
- Support the heads of nursing by ensuring that recruitment, staff induction and orientation, and mandatory training take place according to Trust policy.
- Support the divisions by the effective use of resources, e.g. staff budget, premises, equipment, supplies and materials.
- The post holder will take part in the senior manager on call rota.
- Ensure a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
- Develop and maintain systems and processes to ensure that learning leads are identified and met, and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs.
- Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional / personal portfolio of learning.
Job description
Job responsibilities
- Develop and maintain systems and processes to ensure services are comprehensively assessed, appropriately planned, effectively implemented and evaluated according to agreed policies, procedures and guidelines.
- Lead on the development and implementation of the CQC action plan, organising and leading on mock inspections and service development plans.
- Provide operational management for Victoria Infirmary Northwich providing expertise, advice and guidance from a broad knowledge base to improve services by anticipating needs, planning and implementing change according to Trust plans and objectives, and the changing health economy.
- As the General Manager for VIN, the post holder will lead on service reviews and develop service and workforce plans in conjunction with the clinical divisions, the wider health economy and external agencies according to current national and local arrangements.
- To provide operational / managerial support for the clinical activity at VIN. The post holder will oversee capacity and demand modelling and make recommendations for service change / development.
- Provide advise and support for patients, carers and relatives, by being visible and accessible, acting as the first point of call for information and concerns referred on, liaising with other staff, clinical teams, patients and external agencies.
- Develop and maintain systems and processes that contribute / supports the Trust strategy.
- The post holder will work autonomously, making day to day decisions and liaising with wider stakeholders. The post holder will take initiative and address any issues and improve governance standards.
- To work with the clinical staff in developing appropriate changes in clinical practice and service delivery in line with the Divisional / Trust strategy.
- Analyse and act on information to proactively manage and maintain local and NHS operational standards.
- Provide operational management support for Victoria Infirmary Northwich providing expertise, advice and guidance from a broad knowledge base to improve services by anticipating needs, planning and implementing change according to Trust plans and objectives, and the changing health needs.
- Develop and maintain systems and processes to establish and maintain effective communication, and confidentiality of information.
- Ensure compliance with Trust policies, procedures and guidelines for self and others, by taking action / alerting senior management team if practice appears to contravene policy, or if concerned about any aspect of patient care.
- Support departmental managers and head of nursing in achieving patient standards and clinical effectiveness including compliance against performance targets, quality standards, patient involvement, staff training, appraisal and education. Lead on the development of full audit programmes to monitor compliance against agreed standards in specific areas.
- Continuously monitor standards by identifying risks, benchmarking, annual audit programmes are prepared and implement action plans to improve quality of services.
- Support the heads of nursing to ensure that lessons are learnt from issues arising from risk reports / complaints, etc. and that they are promptly and positively addressed.
- Lead on the development and implementation of policies, procedures and guidelines related to the service and contribute to the development of other policies, this includes the Care Quality Commission (CQC) action plan.
- Represent Victoria Infirmary Northwich business matters as appropriate.
- Operate as a member of the Trust senior management team, taking accountability for the delivering of services at VIN, providing assurance as required.
- Act as a role model by demonstrating leadership and expertise, and by maintaining credibility within the site, the wider health care community and external agencies, ensuring a positive image of the Trust is maintained.
- Develop and maintain systems and processes to ensure that work is appropriately prioritised and allocated, and that effective supervision is in place to support work delegated to staff.
- In conjunction with the Trust policy develop and maintain systems and processes to ensure that mandatory training and staff appraisals are completed comprehensively and timely.
- Support the heads of nursing by ensuring that recruitment, staff induction and orientation, and mandatory training take place according to Trust policy.
- Support the divisions by the effective use of resources, e.g. staff budget, premises, equipment, supplies and materials.
- The post holder will take part in the senior manager on call rota.
- Ensure a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
- Develop and maintain systems and processes to ensure that learning leads are identified and met, and that all learning is planned, implemented, evaluated and shared in order to change and improve services according to changing health care needs.
- Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in appraisal, supervision, action learning and by maintaining a professional / personal portfolio of learning.
Person Specification
Qualifications
Essential
- 1st degree/appropriate professional qualification
- Management qualification and/or experience
Desirable
- Evidence of study at post graduate level
- Project Management
Skills
Essential
- Excellent communication skills
- Giving presentations to inform or influence practice
- Ability to lead meetings and discussions with teams across health community
- Advanced IT skills
- Ability to prioritise own work, liaising with other staff and teams
- Highly developed people management skills
Values
Essential
- A commitment to quality and safety/commitment to work together to create the best outcomes
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- A listening, learning and leading approach
- Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns
Behaviours
Essential
- Must be willing to act as a role model
- Must be willing to take personal responsibility
- Must have the courage to speak up
- Must value and appreciate the worth of others
Physical Requirements
Essential
- Ability to perform a wide range of duties according to the job description
Person Specification
Qualifications
Essential
- 1st degree/appropriate professional qualification
- Management qualification and/or experience
Desirable
- Evidence of study at post graduate level
- Project Management
Skills
Essential
- Excellent communication skills
- Giving presentations to inform or influence practice
- Ability to lead meetings and discussions with teams across health community
- Advanced IT skills
- Ability to prioritise own work, liaising with other staff and teams
- Highly developed people management skills
Values
Essential
- A commitment to quality and safety/commitment to work together to create the best outcomes
- A recognition of the importance of showing respect, dignity and compassion to patients and colleagues
- A listening, learning and leading approach
- Must demonstrate the Trust's values around both raising concerns at work, and how to treat others who raise concerns
Behaviours
Essential
- Must be willing to act as a role model
- Must be willing to take personal responsibility
- Must have the courage to speak up
- Must value and appreciate the worth of others
Physical Requirements
Essential
- Ability to perform a wide range of duties according to the job description
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
