Job summary
One love - for the NHS
One love - for our team's finesse
One love - oh I do confess..
eRostering is the best!
One love - for the requests we address
One love - for our Projects success
One love - yes I must stress...
Apply now, we are the best!
Position: eRostering Administrator Extraordinaire
About Us: We are not just any NHS team; we are the unsung heroes behind the scenes, the experts at coordinating the staffing masterpiece that keeps our Hospital show on the road! Our mission? To turn the world of staffing into a well-choreographed dance of healthcare excellence!
Main duties of the job
Key Responsibilities: A master of multitasking, a wizard of organization, and a champion of efficiency. From emails to phone calls, and everything in between you'll be the superhero ensuring our Hospital employees receive top-notch service.Embrace the challenge of an ever changing environment with a smile and a can-do attitude. Navigate the digital kingdom like a wizard, mastering our cutting-edge eRostering system.
Qualifications:Qualifications include a PhD in Juggling (or equivalent experience),Rocket-powered organisational skills and a superhero cape woven from patience and empathy. A customer service expert with great work ethic and the charm of a talk show host.Tech-savvy with an aptitude for mastering new software faster than a superhero changes into their costume.
Perks & Benefits: An office culture where shared leadership is the ethos. A second family for a team that thrives on creativity, collaboration, individuality, and the occasional Payday Subway!
How to Apply: Are You the Communication Champion We Need?
Click apply and send us your achievements - Have you climbed Everest or completed your weekly to do list, whatever it may be, we want to see.
If we haven't convinced you enough already, a detailed job description and person specification are attached.
If you would like any more information please call Rebekah Johnson, eRostering Manager 01270 278450
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.
We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.
The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.
During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.
At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Job description
Job responsibilities
- Act as a resource for the advice, support and guidance staff on all Health Roster queries and associated administrative matters, acting as one of the principle contact points between the eRostering team and the wider organisation
- Provide an effective service to the Trust in respect of administration of Optima, Employee Online, MeApp, SafeCare and other associated Allocate Systems
- Provide administrative support to the eRostering team
- Respond to telephone, e-mail hub and written communications for the electronic rostering service, ensuring timely and accurate completion of changes and requests received from managers ensuring difficulties are reported to the Roster Co-ordinator if further action is required
- Be an expert in everything relating to the Me App, setting up new users, resolving issues and advising staff on how to operate the app
Further detailed Job Description attached
Job description
Job responsibilities
- Act as a resource for the advice, support and guidance staff on all Health Roster queries and associated administrative matters, acting as one of the principle contact points between the eRostering team and the wider organisation
- Provide an effective service to the Trust in respect of administration of Optima, Employee Online, MeApp, SafeCare and other associated Allocate Systems
- Provide administrative support to the eRostering team
- Respond to telephone, e-mail hub and written communications for the electronic rostering service, ensuring timely and accurate completion of changes and requests received from managers ensuring difficulties are reported to the Roster Co-ordinator if further action is required
- Be an expert in everything relating to the Me App, setting up new users, resolving issues and advising staff on how to operate the app
Further detailed Job Description attached
Person Specification
Qualifications
Essential
- GCSE/O-Level/NVQ Level 2 Qualification or equivalent level of knowledge
Experience
Essential
- Minimum 12 months experience in an administrative role
- Experience of telephone and reception or other work dealing directly with a customer base
- Experience of producing and presenting reports
Desirable
- Experience in the design and administration of the Allocate HealthRoster system v11
- Experience of delivering training
- Experience of developing training documents including end user guides
Skills
Essential
- Computer literate with working experience of Microsoft Office including Word, Excel and PowerPoint.
- Effective communication skills and the ability to work with a wide range of stakeholders
Person Specification
Qualifications
Essential
- GCSE/O-Level/NVQ Level 2 Qualification or equivalent level of knowledge
Experience
Essential
- Minimum 12 months experience in an administrative role
- Experience of telephone and reception or other work dealing directly with a customer base
- Experience of producing and presenting reports
Desirable
- Experience in the design and administration of the Allocate HealthRoster system v11
- Experience of delivering training
- Experience of developing training documents including end user guides
Skills
Essential
- Computer literate with working experience of Microsoft Office including Word, Excel and PowerPoint.
- Effective communication skills and the ability to work with a wide range of stakeholders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
