Apprenticeship; Business Administration Level 3, Victoria Infirmary

Job summary

Do you want to gain skills and knowledge whilst gaining a nationally recognised qualification and get paid whilst doing it? Maybe you are not sure what direction to go with your career? Then let us help you make that decision.

We have excellent retention rates for our previous cohorts of apprentices, who have progressed in theirchosencareerpathways in the NHS.

As a Business Administration Apprentice, you will support your team by carrying out a full range of clerical and admin duties. You will be providing and excellent customer service and building effective working relationships, all of which is great experience, and helps to ensure the smooth and efficient operation of the department. You will be expected to maintaining high standards of professionalism and to work in line with the Trust's values and behaviours.

You will be motivated and enthusiastic, punctual, reliable, smart appearance and hard working with a professional mature and sensible attitude.

You will be employed on an 18 month fixed term contract with an additional 3 month EPA (End-point assessment), 37.5 hours per week (but, remember, the majority of our previous apprentices have chosen to stay with the Trust and moved into permanent roles following their apprenticeship).

You must meet the apprenticeship eligibility criteria

• Be 16 years or older
• Must have been a UK resident for the last 3 years

Must not a hold a level 3 or above qualification in the subject

Main duties of the job

Dealing with visitors to the hospital.

Helping with office duties, answering the phone, photocopying, laminating posters, some typing in Word and spreadsheets in Excel and Teams. Some reception duties as and when required.

Dealing with patient petty cash queries such as car parking and mileage expenses.

This job will be very varied and interesting and a great opportunity to work as part of the administration team here at Victoria Infirmary.

• Welcoming visitors to the hospital.
• IT skills - creating emails/letters/reports/databases using MS office packages/Teams
• Communication skills - telephone answering, working with colleagues across the hospital
• Reception duties - as and when required
• Dealing with patient petty cash queries such as car parking and mileage expenses.

About us

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond.

The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, was established as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.

We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.

The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.

During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE.

The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for our workforce health and wellbeing initiatives.

At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.

Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Northwich Victoria Infirmary

Winnington Hill

Northwich

CW8 1AW

Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Mid Cheshire Hospitals NHS Foundation Trust

Address

Northwich Victoria Infirmary

Winnington Hill

Northwich

CW8 1AW

Employer's website

https://www.mcht.nhs.uk/ (Opens in a new tab)

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