Job summary
Working within the Transformation and Improvement Team, the senior project manager will lead and manage complex programmes of work aligned to agreed Priorities and Improvement Aims and following the Trust's approach to improvement called Improvement Matters. We are looking for a motivated, experience and skilled individual to support with the development and implementation of effective transformation and improvement practices at Mid Cheshire.
Improvement Matters
Improvement Matters is our Trust-wide approach to improving the quality of care for patients and is based around the patient being at the heart of every element of change. Improvement Matters aims to build and embed a culture of continuous improvement where staff are enabled and empowered to make improvements happen in their area of work by innovating and testing ideas collectively as part of a team.
It provides a framework aligned to our Strategic Improvement Aims so that we all pull in the same direction and problem solve together.
Comprehensive improvement training, coaching and support is provided at all levels to enable staff to develop new skills, behaviours and routines.
The role will work alongside Transformation and Continuous Improvement Practitioners as part of this approach ensuring consistency in methodology, managing change and use of tools, as well as leaving a legacy of continuous improvement as part of all programmes of work.
Main duties of the job
The primary objective of the role is to support the development and spread of new ways of working, new processes and new mechanisms to support improvements, such as elective or non-elective flow, the delivery of A&E and Trust access standards and restoration of elective activity reducing backlogs. The Senior Project Manager will lead the development and implementation of transformation and improvement practices, supporting various programmes of work relating to the wider transformation and improvement agenda to improve quality and patient and staff experience across the organisation.
The post holder will be expected to engage and work in collaboration with a number of different stakeholders, from a range of public, voluntary and community sector organisations. They will be responsible for driving forward the priorities of work and supporting operational change required across all partners to support achievement of the delivery of person-centred, safe and effective care. The role will report to the Head of Transformation and the Director of Operations for the Trust.
The Transformation and Improvement Manager will be responsible for developing and maintaining a number of project controls and reporting mechanisms, including to Sub-Board committees of the Trust, in order to facilitate effective and timely escalation and management of risks, issues and required delivery actions.
About us
Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) provides good quality, safe and effective healthcare to the people of Cheshire and beyond. The Trust, which manages Leighton Hospital in Crewe, Victoria Infirmary in Northwich, and Elmhurst Intermediate Care Centre in Winsford, wasestablished as an NHS Trust in April 1991 and became a Foundation Trust in April 2008.We employ almost 5,000 members of staff, provide around 540 hospital beds, with a range of services including accident and emergency, maternity, outpatients, therapies, and children's health.The Trust is also part of Central Cheshire Integrated Care Partnership (CCICP), a unique local health partnership that provides a range of community services for people across South Cheshire and Vale Royal.During the Coronavirus pandemic, the Trust was recognised nationally for its 'Be Safe Be EquiPPEd' campaign, which aimed to make the Trust as safe as possible for staff and patients, through supporting the correct use of PPE. The results in the 2020 national NHS Staff Survey showed improvements in all elements of the safety culture theme, with 92% of respondents feeling their role made a difference to our patients. We were also recognised nationally for ou workforce health and wellbeing initiatives.At Mid Cheshire, we value our staff and appreciate that in order to give our patients the best quality, compassionate care, we also need to look after our colleagues.
Job description
Job responsibilities
SERVICE DELIVERY
- The Transformation and Improvement Manager is responsible for the end to end delivery of allocated projects to time, on budget and the appropriate levels of quality in accordance with the appropriate Board
- To support ongoing work around improvement capability and cultural change to ensure a sustainable improvement workforce across the organisation.
- Lead the planning and initiation of programmes and projects ensuring the Trusts Improvement Matters approach is followed and the correct governance is in place. This should be carried out in line with lesson learnt from previous programmes and projects, whilst adhering to the strategic direction.
- Facilitate the definition of programme and project scope, goals and deliverables and develop business case details to enable selection of options where appropriate. These should include a cost/benefit analysis for each option as appropriate include
- Defining project products and tasks in order to develop full scale project plans and resource requirements. These should be supported by appointed individuals or groups to the Board whilst ensuring that there is efficient allocation of common resources and
- Track project deliverables using the appropriate tools and techniques whilst taking responsibility for the quality assurance process of all deliverables against pre-defined product definitions and acceptance criteria, in line with the Boards
- Manage the project's budget on behalf of the Project Board, controlling the expenditures within tolerance and monitoring the costs against project
- Manage the projects RADIC (Risk, Assumption, Dependencies, Issues and Changes) Log on behalf of the Project Board. Assure all items are allocated owners, reviewed on a regular basis whilst resolving issues and initiating corrective action as
- Work to develop efficient methods for improving project development and delivery whilst reviewing and initiating extra activities wherever gaps in the Project are
- Constantly monitor and assess the project, whilst producing highlight reports defining project progress, problems and solutions to the Project Board and wider
- Create and maintain communication strategies in order to ensure effective and timely communication with all stakeholders. This should include regular Project Board and Team meetings.
- Understand and use a variety of techniques and strategies to support people through change, motivating and support stakeholders at all levels as part of improvement and transformation programmes.
- Analyse, interpret and present complex data, insight, intelligence and information in a format that can be understood and accessed by all levels of stakeholders and able to utilise dashboards and software to create statistics process control charts and other complex analysis.
- Manage third party and external stakeholder contributions to the programmes and project as appropriate.
- Provide facilitation and improvement coaching as part of programmes of work to support and upskill staff and leave a legacy of continuous improvement to ensure systems and improvements are sustained through operational
- Ensure that the benefits of programme and project activities are identified, measured and owned in order to support the Programme Team in supporting business benefit
- Support the development of a culture of Continuous Improvement, capturing lessons learned throughout the project lifecycle and ensure these are incorporated into future development and shared with colleagues and the wider Trust.
- Maintain a strategic focus, balanced with a thorough business knowledge and develop an understanding of the high level business processes of the Board functions and service
- Support the Trusts commitment to developing a continuous improvement culture by making everyday improvements as part of your job using Improvement Matters; the Trusts single continuous improvement approach.
GOVERNANCE
- Ensure compliance with policies, procedures and guidelines for self and others, by taking action/alerting senior managers if practice appears to contravene policy, or if concerned about any aspect of patient
- Develop and maintain systems and processes to establish and maintain effective communication and confidentiality of
- Co-ordinate and report into the appropriate boards and maintain timely and appropriate communication with all represented organisations
- To work in partnership with all stakeholders to develop the employment model and link the implications of relevant national and local strategies to ensure robust governance arrangements are
MANAGERIAL/LEADERSHIP
- The Transformation and Improvement Manager must have the ability to influence Senior Executives at local level to enable decisions and actions to be taken that support the overall direction of travel of the
- The Transformation and Improvement Manager must demonstrate the ability to function competently and collaboratively, both as a manager and credible member of the multi-disciplinary project team and understand and acknowledge the role and function of other members of the team.
- The post holder must be able to motivate the team and offer collective leadership to maintain pace of change, achieve clinical engagement and buy in to ensure that they work effectively to meet project objectives.
- Act as a role model by demonstrating leadership and expertise and by maintaining credibility across all stakeholders, ensuring a positive image at all
- Develop and maintain systems and processes to ensure that activities are appropriately prioritised and allocated, and that effective supervision is in place to support work delegated to specific teams as part of the work.
- Able to influence strategic developments across
- For posts band 8a and above information on the On call duty manager rota requirements need to be included. All people management responsibilities and health and safety e.g. as below
- Ensure a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
- Be part of the guiding team leading a continuous improvement approach across the Trust
EDUCATION/LEARNING
- Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, action learning and by maintaining a professional/personal portfolio of
- This post holder will play a role in supporting, coaching and developing others in improvement as part of programmes of work, outlined above in the main service delivery aspects of this JD.
This job description is an outline of the role and function. It is not intended to describe all specific tasks.
All staff at MCHFT have a responsibility to:
- Maintain active registration status
- Always act in accordance with professional Codes of Conduct and guiding documents
- Where applicable, always act in accordance with the Code of Conduct for NHS Managers,
- Maintain up to date skills and knowledge
- Maintain an awareness of patient led service issues
- Maintain a professional/personal portfolio
- Adhere to all Trust policy, procedures and
- Adhere to Trust standards of behaviour and expected performance
- Comply with Infection Prevention and Control (IP&C) policies and procedures as appropriate to their role and responsibilities in their individual work setting. Staff are required to be personally accountable for their actions and be responsible for their own compliance in relation to IP&C polices, protocols or
- Ensure they work in accordance with local procedures and report any issues which they consider to be a risk to the health and safety of themselves and/or
- Act in accordance with the Trusts values and behaviours
- Make daily improvements in your area of work using Improvement Matters as the Trusts single continuous improvement approach.
- Where applicable to participate in and provide data on the efficacy of treatment and specialties
Mid Cheshire Hospitals NHS Foundation Trust is looking to ensure that we provide equity of services across seven days of the week. This post may be reviewed in line with this plan and in some cases an element of weekend working may be required.
Job description
Job responsibilities
SERVICE DELIVERY
- The Transformation and Improvement Manager is responsible for the end to end delivery of allocated projects to time, on budget and the appropriate levels of quality in accordance with the appropriate Board
- To support ongoing work around improvement capability and cultural change to ensure a sustainable improvement workforce across the organisation.
- Lead the planning and initiation of programmes and projects ensuring the Trusts Improvement Matters approach is followed and the correct governance is in place. This should be carried out in line with lesson learnt from previous programmes and projects, whilst adhering to the strategic direction.
- Facilitate the definition of programme and project scope, goals and deliverables and develop business case details to enable selection of options where appropriate. These should include a cost/benefit analysis for each option as appropriate include
- Defining project products and tasks in order to develop full scale project plans and resource requirements. These should be supported by appointed individuals or groups to the Board whilst ensuring that there is efficient allocation of common resources and
- Track project deliverables using the appropriate tools and techniques whilst taking responsibility for the quality assurance process of all deliverables against pre-defined product definitions and acceptance criteria, in line with the Boards
- Manage the project's budget on behalf of the Project Board, controlling the expenditures within tolerance and monitoring the costs against project
- Manage the projects RADIC (Risk, Assumption, Dependencies, Issues and Changes) Log on behalf of the Project Board. Assure all items are allocated owners, reviewed on a regular basis whilst resolving issues and initiating corrective action as
- Work to develop efficient methods for improving project development and delivery whilst reviewing and initiating extra activities wherever gaps in the Project are
- Constantly monitor and assess the project, whilst producing highlight reports defining project progress, problems and solutions to the Project Board and wider
- Create and maintain communication strategies in order to ensure effective and timely communication with all stakeholders. This should include regular Project Board and Team meetings.
- Understand and use a variety of techniques and strategies to support people through change, motivating and support stakeholders at all levels as part of improvement and transformation programmes.
- Analyse, interpret and present complex data, insight, intelligence and information in a format that can be understood and accessed by all levels of stakeholders and able to utilise dashboards and software to create statistics process control charts and other complex analysis.
- Manage third party and external stakeholder contributions to the programmes and project as appropriate.
- Provide facilitation and improvement coaching as part of programmes of work to support and upskill staff and leave a legacy of continuous improvement to ensure systems and improvements are sustained through operational
- Ensure that the benefits of programme and project activities are identified, measured and owned in order to support the Programme Team in supporting business benefit
- Support the development of a culture of Continuous Improvement, capturing lessons learned throughout the project lifecycle and ensure these are incorporated into future development and shared with colleagues and the wider Trust.
- Maintain a strategic focus, balanced with a thorough business knowledge and develop an understanding of the high level business processes of the Board functions and service
- Support the Trusts commitment to developing a continuous improvement culture by making everyday improvements as part of your job using Improvement Matters; the Trusts single continuous improvement approach.
GOVERNANCE
- Ensure compliance with policies, procedures and guidelines for self and others, by taking action/alerting senior managers if practice appears to contravene policy, or if concerned about any aspect of patient
- Develop and maintain systems and processes to establish and maintain effective communication and confidentiality of
- Co-ordinate and report into the appropriate boards and maintain timely and appropriate communication with all represented organisations
- To work in partnership with all stakeholders to develop the employment model and link the implications of relevant national and local strategies to ensure robust governance arrangements are
MANAGERIAL/LEADERSHIP
- The Transformation and Improvement Manager must have the ability to influence Senior Executives at local level to enable decisions and actions to be taken that support the overall direction of travel of the
- The Transformation and Improvement Manager must demonstrate the ability to function competently and collaboratively, both as a manager and credible member of the multi-disciplinary project team and understand and acknowledge the role and function of other members of the team.
- The post holder must be able to motivate the team and offer collective leadership to maintain pace of change, achieve clinical engagement and buy in to ensure that they work effectively to meet project objectives.
- Act as a role model by demonstrating leadership and expertise and by maintaining credibility across all stakeholders, ensuring a positive image at all
- Develop and maintain systems and processes to ensure that activities are appropriately prioritised and allocated, and that effective supervision is in place to support work delegated to specific teams as part of the work.
- Able to influence strategic developments across
- For posts band 8a and above information on the On call duty manager rota requirements need to be included. All people management responsibilities and health and safety e.g. as below
- Ensure a healthy, safe and secure working environment, ensuring compliance with legal and regulatory requirements, maintaining accurate documentation and reporting any concerns.
- Be part of the guiding team leading a continuous improvement approach across the Trust
EDUCATION/LEARNING
- Take responsibility for own learning and development by recognising and taking advantage of all opportunities to learn, including full participation in KSF/appraisal, supervision, action learning and by maintaining a professional/personal portfolio of
- This post holder will play a role in supporting, coaching and developing others in improvement as part of programmes of work, outlined above in the main service delivery aspects of this JD.
This job description is an outline of the role and function. It is not intended to describe all specific tasks.
All staff at MCHFT have a responsibility to:
- Maintain active registration status
- Always act in accordance with professional Codes of Conduct and guiding documents
- Where applicable, always act in accordance with the Code of Conduct for NHS Managers,
- Maintain up to date skills and knowledge
- Maintain an awareness of patient led service issues
- Maintain a professional/personal portfolio
- Adhere to all Trust policy, procedures and
- Adhere to Trust standards of behaviour and expected performance
- Comply with Infection Prevention and Control (IP&C) policies and procedures as appropriate to their role and responsibilities in their individual work setting. Staff are required to be personally accountable for their actions and be responsible for their own compliance in relation to IP&C polices, protocols or
- Ensure they work in accordance with local procedures and report any issues which they consider to be a risk to the health and safety of themselves and/or
- Act in accordance with the Trusts values and behaviours
- Make daily improvements in your area of work using Improvement Matters as the Trusts single continuous improvement approach.
- Where applicable to participate in and provide data on the efficacy of treatment and specialties
Mid Cheshire Hospitals NHS Foundation Trust is looking to ensure that we provide equity of services across seven days of the week. This post may be reviewed in line with this plan and in some cases an element of weekend working may be required.
Person Specification
Experience
Essential
Delivery
Essential
Working through MDT's
Essential
Person Specification
Experience
Essential
Delivery
Essential
Working through MDT's
Essential
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).