Job summary
The new Children and Young People's Gender Service National Provider Network (NPN) brings together specialist paediatric tertiary providers of the NHS Children and Young People's Gender Service (CYPGS). The Cass Review was an independent review into children and young people's gender services that concluded in April 2024 with a final report.
In August 2024, NHS England published an Implementation Planaccepting these recommendations, and, the formation of the NPN cited as a key and urgent priority.
The aim of the NPN is to ensure that all CYPGS providers across England share a consistent approach, are high quality and underpinned by research. The NPN will work closely with NHS England and CYPGS providers as work continues as part of NHS England's Implementation Planto ensure ongoing quality improvements, and alignment.
Working with the network of providers and NPN team, the post holder will have the opportunity to support the development and day- to- day management of the NPN and projects, and to develop a holistic understanding of the NPN, and the services and the children, young people and families it supports. Though the role will not ordinarily involve direct contact with patients, the needs of the patients, families and carers are paramount, and the post holder will be motivated by the opportunity to support the shaping of the ongoing work of the NPN.
Main duties of the job
Alder Hey Children's NHS Foundation Trust is the host of the National Provider Network, but the NPN post-holders will work with specialist paediatric tertiary providers from across England, and with NHS England and other stakeholders.
The Business and Project Support Officer will be expected to support the coordination and facilitation of all groups, boards and one-off meetings for the NPN. They will also provide diary management and administrative support to the NPN leadership team and have the opportunity to further develop project management skills and experience.
The post holder will also provide support to the National Multi-Disciplinary Team meeting, ensuring the Standard Operating Procedure and local case management processes are followed correctly and working within a continuous improvement ethos.
About us
As one of Europe's biggest and busiest children's hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions.In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.
Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology. We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists. Alongside this is ourInnovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.
We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.
Job description
Job responsibilities
Communication and Relationship Skills
Communicate complex, sensitive information with a range of internal stakeholders in the NPN, NHS organisations and externally
Work with peers to negotiate diaries and ensure meetings are organised as agreed
Communicate professionally and effectively at all times, in a timely manner
Ensure diplomacy,empathy and confidentiality in relation to children, young people and their family
Attend and contribute to team meetings as required
Maintain communication channelsfor all groups and boards where appropriate
Management of team inbox and calendars
Support to the Networksclinical leadership team
Support the productionand management of stakeholder lists, action logs, and minute taking where appropriate and follow up agreed actions with relevant stakeholders producing and maintaining documentation which must be precise, accurate and produced in a timely manner and distributed to all relevant parties
Providing feedback to stakeholders, undertaking tasks to resolve issues whereappropriate and follows up outstanding issues to ensure speedy resolution
Communication of NMDTrequests and outcomes to appropriate stakeholders in a timely and accurate manner
Supporting with the documentation of submissions, amendments and outputs for the National MDT and ensuring that documentation is kept and updates in an organised andaccurate manner.
Please see full JD attached for full job description and responsibilities
Job description
Job responsibilities
Communication and Relationship Skills
Communicate complex, sensitive information with a range of internal stakeholders in the NPN, NHS organisations and externally
Work with peers to negotiate diaries and ensure meetings are organised as agreed
Communicate professionally and effectively at all times, in a timely manner
Ensure diplomacy,empathy and confidentiality in relation to children, young people and their family
Attend and contribute to team meetings as required
Maintain communication channelsfor all groups and boards where appropriate
Management of team inbox and calendars
Support to the Networksclinical leadership team
Support the productionand management of stakeholder lists, action logs, and minute taking where appropriate and follow up agreed actions with relevant stakeholders producing and maintaining documentation which must be precise, accurate and produced in a timely manner and distributed to all relevant parties
Providing feedback to stakeholders, undertaking tasks to resolve issues whereappropriate and follows up outstanding issues to ensure speedy resolution
Communication of NMDTrequests and outcomes to appropriate stakeholders in a timely and accurate manner
Supporting with the documentation of submissions, amendments and outputs for the National MDT and ensuring that documentation is kept and updates in an organised andaccurate manner.
Please see full JD attached for full job description and responsibilities
Person Specification
Shortlisting
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Proficient in MS Office
Desirable
- Project Management Qualification
- Experience raising invoices and purchase orders
Person Specification
Shortlisting
Essential
- Educated to degree level in relevant subject or equivalent level of experience of working at a similar level in specialist area
- Proficient in MS Office
Desirable
- Project Management Qualification
- Experience raising invoices and purchase orders
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
