Specimen Reception Team Leader

Job description

Job responsibilities

1.1 To manage an integrated pre-analytic Pathology reception service provided by Pathology Reception staff ensuring an efficient, first rate service is delivered.

1.2 To participate in the reception, processing, referral, and storage of a variety of specimens, which may contain high risk organisms.

1.3 To enter and manage data using the Meditech computer system.

1.4 Line management responsibility for all MLA staff within the Pathology department while in the sample reception area, including identification of staff training and development needs.

1.5 To manage the accurate record-keeping of managed staff including timekeeping and the management of sickness absence.

1.6 To cover the absence of managed staff when required.

1.7 To manage any matters of a difficult nature encountered by reception staff in the course of their duties.

1.8 Ensure new members of staff receive appropriate induction.

1.9 Maintain adequate supplies of stationery/goods/consumables.

1.10 Report all faults/repairs/maintenance required for the Pathology department, ensuring jobs are completed to a satisfactory outcome.

1.11 Manage regular meetings with managed staff, addressing any issues arising.

1.12 To deal professionally with telephone enquiries with tact, diplomacy and empathy whilst maintaining strict patient confidentiality.

1.13 To participate in maintaining a system for the safe and confidential storage and retrieval of records and specimens, both physically and electronically.

1.14 To perform housekeeping duties including general tidying, waste disposal, washing glassware and filing.

1.15 Collection and receiving of stock

1.16 To ensure proper and efficient use of equipment and consumables without wastage.

1.17 To ensure the moving and handling of heavy objects are undertaken according to Trust manual handling guidelines.

1.18 To undertake water flushing requirements

1.19 To assist in the handling and processing of sendaway samples and the receipt and onward distribution of associated results

1.20 Any other duties which may be required to ensure the smooth running of the Pathology department.

1.21 To adhere to all health and safety policies within the Trust.

1.22 To be aware of, and comply with, the Alder Hey Trust policies and procedures.

1.23 To be aware and vigilant, in respect of security matters, and to report any breach of security to the appropriate manager.

2 Management

2.1 To contribute to the writing and review of departmental Standard Operating Procedures (SOPs).

2.2 To monitor levels of reagents and consumable items and inform senior staff when stocks are running low.

2.3 To comply with Trust and Departmental Health and Safety policies, including reporting of all accidents, hazards and defects as soon as possible.

2.4 To use any equipment and facilities provided within the department in a proper and safe manner.

3 Skills

3.1 To undertake a wide variety of non-automated operations requiring skill, knowledge and manual dexterity.

3.2 To ensure hazardous chemicals and reagents are handled appropriately according to COSHH regulations.

3.3 To have basic computer skills including the use of Microsoft Office.

4 Research

4.1 To compile and check data for audit.

5. Education

5.1 GCSE in English or evidence of English language proficiency.

5.2 Science A level or IBMS certificate of achievement part II or level 4 healthcare science associate apprenticeship.

6 Training

6.1 Assist in identifying own staff training needs.

6.2 To participate in annual performance review including the development of a Personal Development Plan (PDP).

6.3 To participate in the induction and orientation of staff, students and visitors.

6.4 To undergo mandatory training in Fire, and Health & Safety (biannually), and Manual Handling (annually).

6.5 To participate in in-house training.

6.6 To seek every opportunity for self-development and to identify personal training needs.

7.1 To communicate effectively with peers, senior colleagues and service users.

Person Specification

Education

Essential

• GCSE in English or evidence of English language proficiency
• Science A level or IBMS certificate of achievement part II or Level 4 healthcare science associate apprenticeship

Desirable

• Completed MLA training logbook

Experience

Essential

• 12 months minimum experience of work in paediatric Pathology
• Experience of prioritising workload

Desirable

• Experience of handling sickness/ absence/ AL
• Experience using Meditech

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Alder Hey Children's Hospital

Liverpool

L12 2AP

Employer's website

https://alderhey.nhs.uk/ (Opens in a new tab)