Job summary
To provide management scheduling of ward 3B, to work collaboratively with ward managers, nurses and admin staff to achieve a smoother run ward with better patient experience.
To maintain that patients are seen within a timely manner.
The post holder will work without direct supervision and exercise significant initiative and independent judgement in managing diverse specialties and workload.
The Team Leader will be responsible for line-management of admin team ensuring adequate cover within the department and deputise where appropriate.
Main duties of the job
Be a part of a busy oncology ward to schedule and ensure the smooth running of the patient pathway.
Responsible for direct supervision of admin staff on ward and clinic. record all sickness and annual leave on E-Roster. Ensure PDR'S are done in a timely manner and all manadatory training is up to date.
To ensure ward and clinic is covered during sickness and leave.
Monitor and supervise all patients journey to and from theatre is monitored and scheduled correctly.
Link in with the Assistant Service Manager to escalte any issues that arise.
About us
As one of Europe's biggest and busiest children's hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions.In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.
Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology. We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists. Alongside this is ourInnovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.
We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.
Job description
Job responsibilities
To assist in the management of scheduling ward 3B for a smoother pathway for all patients.
Responsible for the direct supervision of all the admin staff including, monitoring of work, development and support of staff, handling of day-day personal issues, re-allocation of duties to cover periods of absence and escalating to management team if appropriate.
Responsible for recording staff punctuality, attendance, sickness, and authorization of annual leave via E-Roster
Liaise with colleagues within the CBU to ensure that supervisory support is available to staff at all times of the working day.
Ensure theatre lists are fully utilized whilst ensuring that the booking of beds is managed appropriately.
Manage complaints and aggressive or abusive members of the public locally and advise the public of the Trusts complaints procedure where necessary. Refer to a supervisor or manager if required.
Assist with the management of error reports and ensure corrections are completed in a timely and effective way.
Hold regular team meetings in conjunction with the supervisor in order to cascade information from department management meetings.
Assist to ensure full staff participation at all trust mandatory training sessions and that the PDP process is completed in keeping with Trust policies.
Monitor and supervise to ensure all TCI requests are processed in a timely manner and facilitate meeting of Trust targets, escalating to the operational manager if required.
Monitor and ensure all Department/Trust policies and procedures are being adhered to and that all targets are met.
Assist the CBU to ensure targets can be planned for, achieved and maintained.
To assist in providing leadership and act as a role model for staff.
To ensure Trust guidelines, policies and procedures regarding confidentiality, disclosure of information and data protection are adhered to and observed at all times by staff.
Assist in implementing any new procedures or systems to improve service efficiency.
Ensure admin teams daily duties are covered by sufficient staff and to make the most effective use is made of available staff.
To participate in data collection, analysis and audits when required, to develop and improve services.
Work without direct supervision using experience and knowledge.
Business Continuity Duties Follow Policies and Protocols to ensure continued effective service.
Continue to maintain own competencies, ensuring own statutory and mandatory training is up to date.
Job description
Job responsibilities
To assist in the management of scheduling ward 3B for a smoother pathway for all patients.
Responsible for the direct supervision of all the admin staff including, monitoring of work, development and support of staff, handling of day-day personal issues, re-allocation of duties to cover periods of absence and escalating to management team if appropriate.
Responsible for recording staff punctuality, attendance, sickness, and authorization of annual leave via E-Roster
Liaise with colleagues within the CBU to ensure that supervisory support is available to staff at all times of the working day.
Ensure theatre lists are fully utilized whilst ensuring that the booking of beds is managed appropriately.
Manage complaints and aggressive or abusive members of the public locally and advise the public of the Trusts complaints procedure where necessary. Refer to a supervisor or manager if required.
Assist with the management of error reports and ensure corrections are completed in a timely and effective way.
Hold regular team meetings in conjunction with the supervisor in order to cascade information from department management meetings.
Assist to ensure full staff participation at all trust mandatory training sessions and that the PDP process is completed in keeping with Trust policies.
Monitor and supervise to ensure all TCI requests are processed in a timely manner and facilitate meeting of Trust targets, escalating to the operational manager if required.
Monitor and ensure all Department/Trust policies and procedures are being adhered to and that all targets are met.
Assist the CBU to ensure targets can be planned for, achieved and maintained.
To assist in providing leadership and act as a role model for staff.
To ensure Trust guidelines, policies and procedures regarding confidentiality, disclosure of information and data protection are adhered to and observed at all times by staff.
Assist in implementing any new procedures or systems to improve service efficiency.
Ensure admin teams daily duties are covered by sufficient staff and to make the most effective use is made of available staff.
To participate in data collection, analysis and audits when required, to develop and improve services.
Work without direct supervision using experience and knowledge.
Business Continuity Duties Follow Policies and Protocols to ensure continued effective service.
Continue to maintain own competencies, ensuring own statutory and mandatory training is up to date.
Person Specification
Qualifications
Essential
- GCSE in English and maths
- Vocational experience which provides a working knowledge of: oPrioritising patients using a waiting list and reporting waiting list information. oNational Policy for Referral to Treatment standards / cancer standards. oSupervising staff.
- Excellent verbal and written communication and interpersonal skills
Desirable
- NHS experience
- Computer skills
- Experience of a ward setting
Person Specification
Qualifications
Essential
- GCSE in English and maths
- Vocational experience which provides a working knowledge of: oPrioritising patients using a waiting list and reporting waiting list information. oNational Policy for Referral to Treatment standards / cancer standards. oSupervising staff.
- Excellent verbal and written communication and interpersonal skills
Desirable
- NHS experience
- Computer skills
- Experience of a ward setting
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Alder Hey Children's NHS Foundation Trust
Address
Ward 3B Main hospital
Royal Liverpool Childrens NHS Trust, Alder Hey Hospital
Liverpool
L12 2AP
Employer's website
https://alderhey.nhs.uk/ (Opens in a new tab)
