Job summary
JOB PROFILE
The Housekeeper will assist ward staff in the delivery of a high quality service to children and their families. Duties will include general housekeeping, ward maintenance, monitoring and any other related duties at the discretion of the ward manager in line with the ward requirements. This will be a supportive role aimed at promoting a positive hospital experience for our patients and their families.
Main duties of the job
Criteria
Weighting
Good organisational and problem solving skills
High
Excellent communication skills, including a visibly pleasant attitude and demeanour, so as to:
Build rapport with patients and their families and inspire their confidence in the service being provided.
orientate patients and family members to the ward and the facilities available
escort/direct patients and relatives to correct departments within the hospital
assist children and carers in choosing meals and assist other staff in distributing those meals to the correct person
High
Ability to work well within a team
High
General IT skills willingness to train/learn
High
Budgeting skills
High
Excellent time management skills
High
Understand the importance of maintaining confidentiality
High
Ability to act as a companion to children and carers
Medium
Ability to evidence housekeeping skills in a hospital environment
Medium
About us
PROFESSIONAL DEVELOPMENT
- To continue to develop self through continued education-learning objectives.
- To attend Trust mandatory training sessions
QUALITY ASSURANCE
- Participate in maintaining cleanliness of the ward environment in relation to Infection Prevention Control working closely with the Ward Manager.
- Participate in resource management with effective stock controls systems.
- Participate in patient/parent ward based satisfaction surveys.
- Ensure water outlets are flushed daily and logged on the compass syste
RESEARCH
- Participate in research projects established within the Unit/Trust to promote evidence based practice.
The above list is not in any order of priority and is not meant to be exhaustive. Individual objectives will be agreed with the post holder on an annual basis and utilised to assess performance and identify training needs.
Alder Hey Children's Hospital is committed to supporting all staff to balance work and other life needs. This is the responsibility of all employees and will be achieved by consultation, open communication and involvement of all team members.
This document provides an outline of the main duties of the post; it is not intended to be an exhaustive list. Its content will be subject to regular review in conjunction with the post holder.
Job description
Job responsibilities
- To keep the ward tidy and clutter free at all times, promoting an environment that is safe and pleasing for patients and parents. To inform the nurse in charge of any problems.
- To organise and co-ordinate any necessary maintenance or repairs, documenting any reported issues and remedial action taken.
- To be aware of stock levels for clinical and non-clinical items, ensuring that ward supplies are appropriately stored and that stocks in clinical areas are at adequate levels.
- To organise the compilation of patient menu requirements, requesting meal choice and liaise with the ward chef regarding these and any special dietary requirements.
- To take day to day responsibility for the parents room, ensuring that it is tidy and welcoming.
- To meet and great new patients to the ward and familiarise them with ward environment, visiting hours, etc.
- To prepare bed tables for meals. Give assistance to patients before meals i.e. washing hands.
- To assist with serving of meals, clearing dishes away, and tidying of pantry, load dishwasher,
- To monitor and record food waste and discuss with ward chef.
- To be responsible for recording fridge temperatures and ensuring that food storage, preparation and service meets the health and safety guidelines.
- To adhere to Health and Safety Act in relation to basic food hygiene requirements
- To answer the telephone when other staff are unable to do so, taking messages and communicating information effectively.
- To liaise with other agencies, both internally and externally via telephone and email.
- To assist Ward Manager with basic clerical duties. To maintain confidentiality relating to all aspects of the Trusts business
- To ensure all cleaning of all clinical and non- clinical room is as per cleaning standards and recorded as per trust policies (Monthly, weekly and daily cleans)
- To work within and adhere to all Trust policies and guidelines.
- To develop in the role, attending training, working towards competencies, etc.
- To monitor linen levels, ensuring ward is adequately stocked at all times
- Monitor equipment ensuring it is clean and maintained and records are kept up to date
- Take Lead in Audits, ensuring this information is shared with relevant parties.
Job description
Job responsibilities
- To keep the ward tidy and clutter free at all times, promoting an environment that is safe and pleasing for patients and parents. To inform the nurse in charge of any problems.
- To organise and co-ordinate any necessary maintenance or repairs, documenting any reported issues and remedial action taken.
- To be aware of stock levels for clinical and non-clinical items, ensuring that ward supplies are appropriately stored and that stocks in clinical areas are at adequate levels.
- To organise the compilation of patient menu requirements, requesting meal choice and liaise with the ward chef regarding these and any special dietary requirements.
- To take day to day responsibility for the parents room, ensuring that it is tidy and welcoming.
- To meet and great new patients to the ward and familiarise them with ward environment, visiting hours, etc.
- To prepare bed tables for meals. Give assistance to patients before meals i.e. washing hands.
- To assist with serving of meals, clearing dishes away, and tidying of pantry, load dishwasher,
- To monitor and record food waste and discuss with ward chef.
- To be responsible for recording fridge temperatures and ensuring that food storage, preparation and service meets the health and safety guidelines.
- To adhere to Health and Safety Act in relation to basic food hygiene requirements
- To answer the telephone when other staff are unable to do so, taking messages and communicating information effectively.
- To liaise with other agencies, both internally and externally via telephone and email.
- To assist Ward Manager with basic clerical duties. To maintain confidentiality relating to all aspects of the Trusts business
- To ensure all cleaning of all clinical and non- clinical room is as per cleaning standards and recorded as per trust policies (Monthly, weekly and daily cleans)
- To work within and adhere to all Trust policies and guidelines.
- To develop in the role, attending training, working towards competencies, etc.
- To monitor linen levels, ensuring ward is adequately stocked at all times
- Monitor equipment ensuring it is clean and maintained and records are kept up to date
- Take Lead in Audits, ensuring this information is shared with relevant parties.
Person Specification
essential
Essential
- understand importance of confidentiality
- excellent communication skills
- Budgeting skills and stock managment
- understanding importance of ward cleanliness in relation to infection control and prevention
Desirable
- good organisational and problem solving
- General IT skills willingness to train/learn
- Excellent time management skills
- Ability to work well within a team
Person Specification
essential
Essential
- understand importance of confidentiality
- excellent communication skills
- Budgeting skills and stock managment
- understanding importance of ward cleanliness in relation to infection control and prevention
Desirable
- good organisational and problem solving
- General IT skills willingness to train/learn
- Excellent time management skills
- Ability to work well within a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
