Infrastructure Engineer

Job description

Job responsibilities

Assist in reactive and pro-active problem management as defined by the Head of Technical Services.

Fully competent with the infrastructure and system management utilities, performing advanced hardware support and troubleshooting where required.

To proactively initiate and lead projects for change and development of infrastructure and systems; to provide specialist advice to projects initiated elsewhere in the trust.

Provide technical input and documentation for key projects and manage internal systems projects.

Create, maintain and verify technical procedures for use by members of the Desktop Support team and wider Digital Services staff.

Raise and submit RFCs in accordance with the change management process for all minor/major changes to the trust IT systems. Also represent these changes at the Change Advisory Board (CAB) and provide specialist advice on other changes to the members of the CAB.

Maintain and develop a knowledge base and technical documentation library to ensure all aspects of the core infrastructure are documented.

Develop Standard Operating Procedures (SOPs) to reflect daily / common tasks as well as new processes that are introduced as part of enhancements and project handover to business as usual.

Be an advocate for Cyber Security day to day in adhering to policy and best practice in all activities undertaken.

Maintain professional standards and codes of conduct adhering to ITIL principles, information security standards such as Cyber Essentials and ISO27001and information governance and data protection legislation.

Ensure adherence to Trust policies and procedures.

Any other duties that your management team feel suitable and appropriate to your role.

Person Specification

Education

Essential

• Computer or related degree or equivalent proven experience
• In addition a minimum of 2 years in a complex technical environment with specific specialist knowledge of managing virtual infrastructure..
• Evidence of continuing professional development.

Desirable

• Microsoft Certified Solutions Associate (MSCA) or equivalent
• ITIL Foundation Qualification

Experience

Essential

• oBasic knowledge of IT standards and systems management methodologies /Good understanding of Infrastructure;

Desirable

• Knowledge of Project Management Methodologies

Knowledge

Essential

• oKnowledge of network operating systems and associated technologies

Desirable

• Knowledge of Cyber Security Standards

Skills

Essential

• oAbility to interpret technical problems explained by non- technical systems users

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Alder Hey Children's NHS Foundation Trust

Address

Alder Hey Children's NHS Foundation Trust

Eaton Road

Liverpool

L12 2AP

Employer's website

https://alderhey.nhs.uk/ (Opens in a new tab)