Job summary
An exciting opportunity has arisen for an administrator to be a Support Secretary for the Neurology Service.
The postholder will provide a comprehensive clerical and secretarial support to the team supporting both the investigation co-ordinator and the PCOs to deliver all aspects of clerical support to our team.
The post holder will be expected to work with the minimum of supervision exercising independent judgment and using their own initiative. The post holder will provide a confident and professional service to all children and young people and their parents/carers, whilst supporting them throughout their pathway of care.
Successful candidates will have a passion for providing a positive service to children, young people and families and must be well organised, flexible and have excellent communication skills.
Main duties of the job
The main duties for this role are provided in the attached job description
For further details please contact us as indicated in the advertisement.
About us
As one of Europe's biggest and busiest children's hospitals, at Alder Hey Children's NHS Foundation Trust, we treat everything from common illnesses to highly complex and specialist conditions.In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales and the Isle of Man. We also provide specialist inpatient care for children with complex mental health needs in our recently relocated and newly opened state of the art facility.
Alder Hey has a thriving research portfolio and leads research into children's medicines, infection, inflammation and oncology. We are becoming recognised as one of the world's leaders in children's healthcare and research. We contribute to public health, lead cutting-edge research and teach the next generation of children's specialists. Alongside this is ourInnovation Hub, a dedicated space where clinicians and industries can come together to create new products and technologies.
We know that a children's hospital is different and that our job is more than just treating an illness. To us, every child is an individual. As well as giving them the very best care, we set out to make them feel happy, safe and confident as they play, learn and grow. At Alder Hey we are here to look after a child and their family and that includes mums, dads, brothers and sisters.
Job description
Job responsibilities
The main responsibilities for this role are provided in the attached job description/person specification
Job description
Job responsibilities
The main responsibilities for this role are provided in the attached job description/person specification
Person Specification
Education and Training
Essential
- Good standard of education - minimum of 3 GCSEs (or equivalent) at grade C or above including English Language
- NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
Experience
Essential
- Experience of providing secretarial/administrative support in a challenging and changing team environment
- Experience of maintaining and setting up databases.
- Experience in planning and organising meetings and taking minutes.
Desirable
- Experience of working within an NHS environment.
Knowledge
Essential
- Knowledge of computer packages e.g. Word, Excel, Outlook and PowerPoint.
- Ability to use email and maintain and update electronic diaries
- Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.
Desirable
- Previous experience in use of Meditech and Medisec.
Skills
Essential
- Good interpersonal skills
- Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimum supervision following set procedures.
- Ability to organise and prioritise workload in order to meet deadlines.
- Ability to work as a member of a team.
- Flexible approach to work and adaptable to change.
- Understanding of medical terminology.
Person Specification
Education and Training
Essential
- Good standard of education - minimum of 3 GCSEs (or equivalent) at grade C or above including English Language
- NVQ Level 3 in Business Administration or equivalent knowledge/experience (or working towards)
Experience
Essential
- Experience of providing secretarial/administrative support in a challenging and changing team environment
- Experience of maintaining and setting up databases.
- Experience in planning and organising meetings and taking minutes.
Desirable
- Experience of working within an NHS environment.
Knowledge
Essential
- Knowledge of computer packages e.g. Word, Excel, Outlook and PowerPoint.
- Ability to use email and maintain and update electronic diaries
- Knowledge of Data Protection and Caldicott Principles and understanding of the need to maintain strict confidentiality.
Desirable
- Previous experience in use of Meditech and Medisec.
Skills
Essential
- Good interpersonal skills
- Excellent verbal and written communication skills, with the ability to deal with and prepare routine verbal and written correspondence and the ability to obtain information and pass on comprehensive and confidential messages.
- Able to use own initiative to resolve routine queries, in line with departmental procedures.
- Able to work with minimum supervision following set procedures.
- Ability to organise and prioritise workload in order to meet deadlines.
- Ability to work as a member of a team.
- Flexible approach to work and adaptable to change.
- Understanding of medical terminology.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
