Operational Manager

Alder Hey Children's NHS Foundation Trust

The closing date is 08 May 2024

Job summary

The Operational Manager role is an essential and pivotal role, providing operational day to day management support across the division. The Operational Manager will be responsible for the management of day-to-day administration and clerical services within designated clinical service areas. The Operational Manager will work closely with the Service Manager and Assistant Service Manager (where applicable) to ensure leadership to the administration and clerical teams is in line with the strategic direction of the clinical services and supporting the management of day to day service issues.

There are two permanent posts available within the Surgical Division. If you require more information regarding the working patterns please contact as per contact details below.

Main duties of the job

The role is an essential and pivotal role, providing operational day to day management support across the division . The Operational Manager will be responsible for the management of day-to-day administration and clerical services within designated clinical service areas. The Operational Manager will work closely with the Service Manager and Assistant Service Manager (where applicable) to ensure leadership to the administration and clerical teams is in line with the strategic direction of the clinical services and supporting the management of day to day service issues.

About us

Alder Hey has already earned our place as one of the world's leading children's hospitals, thanks to innovation and pioneering medical work. We treat 250,000 young patients a year and have a broad range of hospital and community services, serving the local population of children, as well as being a tertiary referral centre for children from across Merseyside, Cheshire and parts of Lancashire, Shropshire and North Wales. Every individual makes a valuable contribution and Alder Hey is proud of its long history of providing pioneering and innovative healthcare to children and young people. The post holder must adhere to Trust Policies and Procedures at all times.

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

411-SUR-24-6265487

Job locations

Alder Hey Foundation Trust

Eaton Road

Liverpool

L12 2AP

Job description

Job responsibilities

This post will be responsible for a number of key aspects within the Division:

Providing leadership and proactive management of patients pathway within the division, ensuring that the clinical teams are managing their 18 week pathway KPI's.

Be responsible for communication and engagement with staff across the administration and clerical teams

To support the development and promotion of the Trust vision and values widely within the service/care group

Responsible for the achievement of key finance and operational performance as part of the quality improvement programme across administration and clerical teams

Relevant NHS experience is essential, as is the ability to enthuse and motivate individuals and teams, to work towards the Trust and Divisional performance expectations.

Job description

Job responsibilities

This post will be responsible for a number of key aspects within the Division:

Providing leadership and proactive management of patients pathway within the division, ensuring that the clinical teams are managing their 18 week pathway KPI's.

Be responsible for communication and engagement with staff across the administration and clerical teams

To support the development and promotion of the Trust vision and values widely within the service/care group

Responsible for the achievement of key finance and operational performance as part of the quality improvement programme across administration and clerical teams

Relevant NHS experience is essential, as is the ability to enthuse and motivate individuals and teams, to work towards the Trust and Divisional performance expectations.

Person Specification

Application form and interview

Essential

Educated to degree level or experience

Person Specification

Application form and interview

Essential

Educated to degree level or experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information