Job summary
The post holder will be responsible for the day to day administrative support to the SEND Team and will undertake a range of administrative and clerical duties. The post holder will be required to work flexibly to ensure the needs of the service are met. Duties will include close liaison with colleagues across health and Local Authorities to ensure the timely completion of Health Advice for Education Health Care Plans. Ensuring all clinical correspondence is dealt with in a timely manner, including retrieval and collation of medical records as well as general office duties including filing, faxing, photocopying and reception duties.
Main duties of the job
The SEND Admin Clerk will work as part of the wider SEND clinical and administrative team to ensure the timely receipt, recording and processing of requests for health advice as part of the Education, Health and Care Plan process.
About us
Alder Hey Children's NHS Foundation Trust is a provider of specialist health care to over 275,000 children and young people each year. In addition to the hospital site located in the West Derby area of Liverpool, Alder Hey has a presence in community outreach sites and, in collaboration with other providers, our clinicians help deliver care closer to patients' homes by holding local clinics at locations from Cumbria to Shropshire, in Wales and the Isle of Man. The Trust also provides inpatient care for children with complex mental health needs at our Alder Park building in the nearby borough of Sefton.
We currently have more than 4,000 staff working across our community and hospital sites. We're also a teaching and training hospital providing education and training to around 540 medical and over 500 nursing and allied health professional students each year.
As black and minority ethnic (BME) employees are currently under-represented in this area, we particularly welcome applications from members of our BME communities. All appointments will be made on merit.
Job description
Job responsibilities
- Ability to demonstrate computer literacy and keyboard skills in order to input and retrieve data and produce standard documents using Microsoft Word packages at 25 wpm,/RSA Level 1 or equivalent qualification.
- Ability to demonstrate excellent customer service delivery.
- Ability to demonstrate an understanding of the importance of confidentiality and the Data Protection Act.
- Excellent communication skills, both verbal and non-verbal when dealing with patients/parents/carers and other internal and external agencies.
- Ability to demonstrate how to organize own duties and prioritize tasks within agreed timescales
- Ability to demonstrate initiative and self motivation and a high commitment to quality and personal development
Job description
Job responsibilities
- Ability to demonstrate computer literacy and keyboard skills in order to input and retrieve data and produce standard documents using Microsoft Word packages at 25 wpm,/RSA Level 1 or equivalent qualification.
- Ability to demonstrate excellent customer service delivery.
- Ability to demonstrate an understanding of the importance of confidentiality and the Data Protection Act.
- Excellent communication skills, both verbal and non-verbal when dealing with patients/parents/carers and other internal and external agencies.
- Ability to demonstrate how to organize own duties and prioritize tasks within agreed timescales
- Ability to demonstrate initiative and self motivation and a high commitment to quality and personal development
Person Specification
Experience
Essential
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
