Security Officer

Job description

Job responsibilities

To provide a professional and effective Security Service tailored to meet the needs of the Liverpool Heart and Chest Hospital NHS Trust.

PRINCIPAL ACCOUNTABILITIES

To maintain good order and prevent public disorder on the Trust site

The protection of patients, staff, contractors and visitors against acts of violence, aggression and abuse

The protection of Trust property against loss, theft and damage and incidents of fire

The protection of property belonging to patients, staff, visitors and contractors against loss, theft and damage

The assistance of other disciplines when required in order to meet the changing needs of a dynamic Trust

The post holder will provide emergency response to incidents on all Trust premises

To protect staff, patients and visitors from acts of violence and aggression giving regard to their own safety

To de-escalate incidents of disorder

OTHER DUTIES

To maintain accurate written records of security incidents and complete the appropriate electronic incident forms, police witness statements and duty log

To complete pocket note books to a recognised evidential standard for future investigative requirements

To liaise with the Police as required including the submission of statements, preservation and correlation of any evidence that may be required

To prevent the loss of property and carry out preliminary investigations into losses to the Trust, staff and patients

To patrol the Trust sites as directed by the Security Manager.

To promptly respond to security systems including intruder, personal attack and access control alarms and take necessary action in the interests of safety and security.

Instigate Police response to suspicious incidents on Trust sites

Respond to Major Incident instigation in line with the Major Incident Policy

Escort lone workers or vulnerable staff where there is an identified risk and support lone workers in line with the Trusts Lone Worker Policy

Escort relatives on request to and from the Relatives accommodation

To main records in respect of all lost and found property incidents occurring within the premises and to take action on such reports as directed.

To operate a secure key register

To monitor fire alarm system, and investigate fire alarms and direct fire brigade on call out

Maintaining clear routes for emergency services.

To complete all mandatory training and undertake an accredited SIA guarding / CCTV course and other training and updates relevant to the post

Undertake any other duties relating to security which may be requested by the Security Operations Manager or duty supervisor

Maintain a working knowledge of relevant Trust Policies including Security, Dealing with Violence and Aggression and Lone Worker.

Provide help, advice and guidance on protecting staff from terrorist threat.

CCTV

Monitor Closed Circuit Television (CCTV) for Trust site when required.

Report identified faults in security systems to Estates Department.

Provide guidance and facilitate access to the CCTV system for the purpose of Police investigations.

Maintain CCTV logs in accordance with the Data Protection Act 1998.

Car Parking

Carry out regular patrols of the Trust car parks.

Report incidents of unauthorised parking to Car Parking manager ( SABA) and assist in the tracking of owners should they be required to move their vehicle.

Instigate Police response to any suspicious incidents or offences

Person Specification

Qualifications & Education

Essential

• Possess / complete an accredited SIA course in static guarding / CCTV or equivalent
• Complete all required LHCH fire warden / fire response training
• Complete an accredited clinical environment physical skills training course or equivalent

Knowledge & Experience

Essential

• Knowledge of work procedure's and practices for the provision of a security service , including liaison with external organisations
• Basic knowledge of law

Skills & Abilities

Essential

• Communicating with victims of crime & assault ; calming violent or distressed patients who may be suffering from delirium or other complex medical issues

Values & Behaviours

Essential

• Works within clearly defined procedure's using own initiative on routine matters , little or no supervision available and as predominately a lone worker is required to make decisions in dynamic situations
• Analysing information during instances of aggression from patients , visitors or criminals on site . Ensuring the response is proportional , reasonable , absolutely necessary and any force used is minimal

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

L14 3PE

Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)