Snack Trolley Volunteer

Job summary

Volunteers play an important part in our service and care delivery. Their hard work, dedication and friendliness enhance the patient and family experience. Our volunteers provide extra support to patients, their families and staff. What are the benefits to you? An opportunity to gain experience of a hospital and health setting. Share and develop your skills and experience. A flexible role which can fit around your existing commitments. The opportunity to undertake training. Companionship and the opportunity to meet other volunteers. Health and Safety Your safety is our priority.

Main duties of the job

An exciting new opportunity is coming to LHCH- Trolley volunteers are needed to take a trolley of selected magazines/puzzle books/food and drink to patients, visitors, and staff around the hospital site. Being in hospital or visiting friends and family can be a difficult time, especially if you cannot leave the ward, so volunteers will also be a friendly and compassionate point of contact for customers.

You will need to have a friendly personality, good communication and listening skills. This is an ideal opportunity if you want to make new friends and develop your skills in a hospital environment.

You must be able to push a trolley around the hospital grounds and be fairly mobile.

Commitment (one day)

Monday-Friday 11am-2pm

Role Description

Area: All across Trust

Post: Snack Trolley Volunteer

Responsible to: Patient and Family Support Team

Duties

To take trolley of snacks/drinks/magazines/puzzle books to wards/outpatient areas/discharge area of hospital

Ensure stock is readily available, if not liaise with PFST to top this up

Take card and cash payments

Promote hospital charity

Please note - there will be a minimum of 2 people to take trolley around so will not be alone.

About us

We provide specialist services in cardiothoracic surgery, cardiology, respiratory medicine including adult cystic fibrosis and diagnostic imaging, both in the hospital and out in the community. We serve a catchment area of 2.8 million people, spanning Merseyside, Cheshire, North Wales and the Isle of Man, and increasingly we receive referrals from outside these areas for highly specialised services such as aortics. Heart and lung disease continue to be amongst the biggest killers in the UK and the communities we serve are marked by increased prevalence of cardiovascular disease, higher levels of heart failure, hypertension, coronary artery disease and an ageing population. Our reputation for strong performance is important in delivering the best care for our patients and high-quality clinical services. This is underpinned by a culture of research and innovation, delivered in modern estate and facilitated by technology. New and upgraded clinical areas are designed with patients and families fully involved to deliver their needs. As part of our long-term plan, we aim to form strong clinical and organisational relationships where possible. There is clear evidence that partnerships improve patient care and enhance quality and we aim to collaborate with a range of other providers and professionals with the aim to extending access and improve quality.