Fundraising Assistant

Liverpool Heart and Chest Hospital

Job summary

Liverpool Heart and Chest Hospital Charity are looking for an experienced clerical assistant to help them with the running of their busy Charity office.

Main duties of the job

To provide general clerical support to the Charity Office particularly in support of procedures relating to charity administration. Such support will include, amongst others dealing with enquiries from donors and external audiences, data processing, filing, word-processing. To support Charity Office staff across the range of work of the office.

About us

Liverpool Heart and Chest Hospital Charity is a small team of two people. We are a very busy office situated opposite our out-patients department. The work is very varied from dealing with visitors to the office, answering telephones, dealing with emails and donations to attending events for which some out of hours work will be necessary.

Please note this is a part time, 20 hour per week role.

Job description

Job responsibilities

Liaise and deal with queries from staff, donors and others using the charity database, face to face meetings and telephone enquiries To be a visible presence at the Charity Office and help to deal with enquiries from patients, family members and staff as to charitable activities To assist in keeping accurate records on our donor database by processing details as required To complete general office tasks including typing of letters, filing, photocopying and collating documentation, collection and sorting of mail. To assist at occasional out of hours events at weekends To carry out any other relevant duties as determined by the Community and Events Officer or Head of Fundraising

Person Specification

Experience

Essential

• Previous work experience in an administrative environment

Desirable

• Some experience of working with charities

Qualifications

Essential

• 5 GCSe's at A to C including English and Maths

Desirable

• Oral and written communication skills

Values and Behaviours

Essential

• Flexibility, tact and awareness of the importance of confidentiality

Employer details

Employer name

Liverpool Heart and Chest Hospital

Address

Liverpool Heart and Chest Hospital

Thomas Drive

Liverpool

Merseyside

L14 3PE

Employer's website

https://www.lhch.nhs.uk/ (Opens in a new tab)