Mersey and West Lancashire Teaching Hospitals NHS Trust

Audiology Service Manager

The closing date is 17 September 2025

Job summary

An exciting opportunity has arisen for experienced Audiologist join our management and leadership team within the Head and Neck Surgery directorate.

The successful applicants will be highly motivated and self-driven with the passion to manage and lead the audiology services department across both St Helens, Whiston and Newton Hospitals

You will have proven senior leadership experience and expert clinical knowledge. The post holder will be expected to maintain a clinical caseload across sites.

Main duties of the job

To provide clinical, professional, and managerial leadership within the service, ensuring that action is taken at all levels to empower clinical staff in providing demonstrably high standards of care in a clean and safe environment.

Has overall accountability within their areas of responsibility for the monitoring, review, improvement and provision of evidence and assurance relating to patient care.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

03 September 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-S7390010

Job locations

St Helens Hospital

Marshalls Cross Road

St Helens

WA9 3DA


Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 3rd September 2025

Closing date: 17th September 2025

Shortlisting date: 18th September 2025

Proposed Interview date: 1st October 2025

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Job description

Job responsibilities

Please ensure you have read through the attached Job Description and Person Specification before submitting your application.

Advertising date: 3rd September 2025

Closing date: 17th September 2025

Shortlisting date: 18th September 2025

Proposed Interview date: 1st October 2025

Please note, this post may close earlier than advertised if a sufficient number of applications are received.

Person Specification

Qualifications

Essential

  • AHP Registered of Relevant Profession
  • Recognised leadership management qualification or Mentorship in Clinical Practice equivalent Level 6 or Level 7
  • Evidence of commitment to continuous learning and application in practice
  • Professional clinical knowledge acquired through a degree, supplemented by diploma specialist training, management qualification or equivalent experience

Knowledge

Essential

  • Substantial management/leadership experience
  • Experience of working within the service and/or specialty
  • Experience of working/ liaising with agencies across the health economy
  • Able to demonstrate an understanding of Health Policy and Professional AHP
  • Experience of leading or facilitating service improvements
  • Experience in improving patient safety and quality of care

Desirable

  • Experience in undertaking research

Skills and Abilities

Essential

  • Able to deal effectively with challenging situations and challenging people
  • Able to deal with difficult issues sensitively and diplomatically
  • IT literate with experience of MS Office applications and other healthcare systems
  • Proven Clinical leader
  • Highly motivated
  • Good communicator and negotiator
  • Flexible
  • Able to gain trust and confidence of others
  • Strategic thinker
  • Demonstrates key behaviours expected of a senior clinical manager

Desirable

  • Able to demonstrate evidence of project management

Other

Essential

  • Occasional requirement to exert moderate physical effort for short periods during a given time when moving and transferring patients using hoists and other lifting aids.
  • Required to move patients on trolleys and in wheelchairs
  • Required to concentrate when dealing with detailed information relating to care plans, complaints and / or investigations.
  • Working closely with patients and their carers
  • Supporting patients who have been given bad news
  • Supporting staff and patients with complaints
  • Frequent exposure to highly unpleasant conditions with blood and body fluids.
Person Specification

Qualifications

Essential

  • AHP Registered of Relevant Profession
  • Recognised leadership management qualification or Mentorship in Clinical Practice equivalent Level 6 or Level 7
  • Evidence of commitment to continuous learning and application in practice
  • Professional clinical knowledge acquired through a degree, supplemented by diploma specialist training, management qualification or equivalent experience

Knowledge

Essential

  • Substantial management/leadership experience
  • Experience of working within the service and/or specialty
  • Experience of working/ liaising with agencies across the health economy
  • Able to demonstrate an understanding of Health Policy and Professional AHP
  • Experience of leading or facilitating service improvements
  • Experience in improving patient safety and quality of care

Desirable

  • Experience in undertaking research

Skills and Abilities

Essential

  • Able to deal effectively with challenging situations and challenging people
  • Able to deal with difficult issues sensitively and diplomatically
  • IT literate with experience of MS Office applications and other healthcare systems
  • Proven Clinical leader
  • Highly motivated
  • Good communicator and negotiator
  • Flexible
  • Able to gain trust and confidence of others
  • Strategic thinker
  • Demonstrates key behaviours expected of a senior clinical manager

Desirable

  • Able to demonstrate evidence of project management

Other

Essential

  • Occasional requirement to exert moderate physical effort for short periods during a given time when moving and transferring patients using hoists and other lifting aids.
  • Required to move patients on trolleys and in wheelchairs
  • Required to concentrate when dealing with detailed information relating to care plans, complaints and / or investigations.
  • Working closely with patients and their carers
  • Supporting patients who have been given bad news
  • Supporting staff and patients with complaints
  • Frequent exposure to highly unpleasant conditions with blood and body fluids.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

St Helens Hospital

Marshalls Cross Road

St Helens

WA9 3DA


Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

St Helens Hospital

Marshalls Cross Road

St Helens

WA9 3DA


Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Directorate Manager

Andrew O'Brien

andrew.obrien@merseywestlancs.nhs.uk

01744646675

Details

Date posted

03 September 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£55,690 to £62,682 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-S7390010

Job locations

St Helens Hospital

Marshalls Cross Road

St Helens

WA9 3DA


Supporting documents

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