Bank Senior Project Manager

Job description

Job responsibilities

Job Summary

The aim of the post is to provide a project management role in driving the implementation of the Elective Recovery Programme.

The post holder will be responsible for working in a programme management office, based upon best practice in programme management delivery.

The post holder will be responsible for supporting, planning, facilitating, and implementing specific work programmes ensuring that project reporting structures are in place and that effective reporting; escalation and remediation is in place at all times.

The post holder will manage regional and national submissions on behalf the programme manager and work closely with the ERP mutual aid team to provide project management support.

The post holder will be expected to act autonomously ensuring that daily tasks and workloads are prioritised and completed in agreed time frames. They must have excellent interpersonal skills and hold project leads to account.

The post holder will handle and manage complex and sensitive information about performance, data, work processes, commercial plans, strategic objectives, and barriers to change. They will ensure that communication about transformation, business development and change projects is presented diplomatically, honestly and with sensitivity so that working relationships are maintained and developed.

The post holder will have management responsibility where appropriate for team members, as well as having project management responsibility for project teams and staff.

Key responsibilities

Project Management & Programme Support

• Responsible for supporting the delivery of the Elective Recovery Programme

Support the ERP and Access Mutual Aid Hub to develop and implement a standardised work approach to managing change. Ensure this is reviewed regularly in line with programme and project management best practice.

Have responsibility for supporting the successful delivery of a number of projects, and support delivery of programmes for the full lifecycle from initiation to closure.

Support the relevant leads in the delivery of projects that are supported by the governance structure. Delivering regular highlight reports to Programme Committees and escalating risks, issues, and exceptions when appropriate.

Monitor the progress of the projects and support the programmes against the programme plan, ensuring where necessary the programme/projects are able to adapt to changing requirements and that plans are adjusted accordingly so that the deliverables are on time, to specified quality and within budget.

Analyse and evaluate the many diverse and conflicting issues associated with the completion of the project and support programmes and decide how resources are to be used.

To be responsible for developing and tracking the progress of project plans and support programme planning, including resource planning.

To identify and manage risks and issues associated with the project programme, including supporting the development and implementation of contingency plans. Where necessary, progress the escalation of project risks and issues which have been identified.

Ensure that appropriate plans, documentation, and procedures are in place when transitioning from the development project to business as usual.

Support the alignment and development of organisational; operational; clinical and workforce policies as a key enabler of effective integration.

Provide effective communications on project/programme progress to ensure all stakeholders, internal and external, are fully aware and involved in the Programme.

Make and support presentations to multi-disciplinary groups of staff on topics associated with the integration project and programme.

Performance Management

Contribute to the development and implementation of key performance indicators and critical success factors across system Trusts in relation to wait times and data collection. Adhere to the governance/performance structure that ensures the project / programme is objectively reviewed for deliverability and is compliant with statutory and regulatory requirements.

Monitor and manage delivery against these targets and produce regular management and update reports detailing performance. Ensure the overarching plan shows all key activities, milestones and interdependencies and is supported by underpinning detailed action plans.

To identify and manage risks and issues associated with the project, including the development and implementation of contingency plans ensuring effective escalation where plans are off track.

Support the development of mitigating actions in the event of individual plans not realising their full benefits to ensure the overall Programme is delivered.

Ensure delivery of simultaneous plans that are maintained and updated consistently across the Programme in accordance with system requirements to agreed procedures and protocols and to timescales, supporting staff to deliver and report against actions.

The post holder will have autonomy to make decisions within broad guidelines set by the Elective Recovery Programme. Priorities are set but post holder manages own workload and works independently and identifies the most appropriate way of working.

Supporting the Programme leads with relevant information and option appraisals to assist decision making about individual or multiple plans where required and developing benefits realisation measures.

Undertake Post Implementation Reviews and Lessons Learned activities on completion of projects/programmes ensuring these are acted on to inform all future work of the teams, utilising appropriate project/programme management methodology.

Dedicate the concentration required to collate, analyse, check, and report on complex information, while coping with ongoing project issues and interruptions.

Lead, manage and influence through motivation and effective communication including making presentations to groups on topics associated with the programme.

Work with the leads to develop, refine, and champion best practice across the organisation in relation to project management.

Education and training development

• The post holder will also be expected to train others within the team on Project Management techniques.

Equality and Diversity

It is the responsibility of every member of staff to understand our equality and diversity commitments and statutory obligations under current equality legislation (the Equality Act 2010) and to:

Act in ways that support equality and diversity and recognises the importance of peoples rights in accordance with legislation, policies, procedures, and good practice.

Valuing people as individuals and treating everyone with dignity and respect, consideration and without prejudice, respecting diversity and recognising peoples expressed beliefs, preferences, and choices in working with others and delivering appropriate services.

• Recognise and report behaviour that undermines equality under Trust policy.

• Be consciously aware of own behaviour and encourage the same levels of behaviour in colleagues.

• Acknowledge others different perspectives and recognise the diverse needs and experiences of everyone they come into contact with.

• With the support of managers develop an equality and diversity objective through the personal development review process.

Person Specification

Qualifications

Essential

• Relevant first degree or equivalent experience
• Formal project management qualification or ability to demonstrate substantial experience and success in delivering projects

Desirable

• Formal project/programme management qualification (PRINCE2 or MSP Foundation)

Experience

Essential

• Formal project management qualification or ability to demonstrate substantial experience and success in delivering projects
• Substantial experience of experience of working with acute trusts, particularly on the management of elective waiting lists and the application of referral to treatment rules.
• Substantial experience of using Microsoft Office applications
• Experience of working with colleagues at all levels including clinicians.
• Experience of negotiating on difficult and controversial issues, including performance and change.
• Experience of effecting change in an organisation.
• Experience of leading clinical teams through change, using a known methodology.
• Thorough understanding of the benefits of using Project management standards and the ability to adapt these to meet the requirements of the project.
• Experience of delivering formal presentations

Skills

Essential

• Ability to work on unfamiliar topics
• Excellent interpersonal and facilitation skills including oral and written communication skills and ability to deliver presentations.
• Negotiation, motivation and influencing skills.
• Planning and organisation skills with the ability to manage numerous conflicting priorities.
• Ability to check own and others work to ensure all products are of a high quality.
• Must be able to prioritise own work effectively, including checking others work to ensure all products are of a high quality
• Excellent interpersonal skills including facilitation skills, oral and written communication skills, negotiation, motivation and influencing skills
• Ability to persuade senior managers and frontline staff of the importance of the project or programme
• Ability to frequently concentrate for prolonged periods of time, managing interruptions as appropriate
• Ability to manage junior members of staff

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Lakeside

Warrington

WA1 1QY

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)