Mersey and West Lancashire Teaching Hospitals NHS Trust

Personal Medical Secretary

The closing date is 20 July 2025

Job summary

An exciting opportunity has arisen for a Personal Medical Secretary to join our Team.

The Personal Medical Secretary willprovide a comprehensive service to the Consultants and Specialty Teams with the minimum of supervision. Organise your workload and co-ordinate activities with other Medical Secretaries to ensure that an efficient service is provided. It is essential that you should exercise initiative commensurate with the role and it is vital that confidentiality is maintained at all times.

Interviews will take place on 30th July 2025

The Job Description and Person Specification are subject to change and currently under review.

Main duties of the job

  • To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians.o Keep diary up to date, arrange appointments, and arrange travel and accommodation.o Operate an effective bring forward system and filing system.o Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed.o Type discharge summaries as appropriateo Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not.o To manage and maintain 18 week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 10,500 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

  • Rated Outstanding by CQC Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
  • National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-7295826

Job locations

Whiston Hospital

Warrington Road

Prescot

L35 5DR


Job description

Job responsibilities

Opening date: 11/07/2025

Closing date: 20/07/2025

Shortlisting date: 22/07/2025

Interview date: 30/07/2025

  • To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians. Keep diary up to date, arrange appointments, and arrange travel and accommodation. Operate an effective bring forward system and filing system. Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed. Type discharge summaries as appropriate Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not. To manage and maintain 18 week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

Job description

Job responsibilities

Opening date: 11/07/2025

Closing date: 20/07/2025

Shortlisting date: 22/07/2025

Interview date: 30/07/2025

  • To provide a comprehensive service to the Consultant and Speciality Team including nurse clinicians. Keep diary up to date, arrange appointments, and arrange travel and accommodation. Operate an effective bring forward system and filing system. Type dictation from audio transcription of clinical correspondence and documentation, ensuring all letter and workflow processes are adhered to and Standard Operating Procedures are followed. Type discharge summaries as appropriate Check against clinical letters to ensure appropriate follow up arrangements/investigations are in place. Rectify if not. To manage and maintain 18 week pathways including Tertiary Referrals to external Trusts and ensure these are completed on the PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.

Person Specification

Qualifications

Essential

  • The Job Description and Person Specification are subject to change and currently under review.
  • RSA 3 - Typing / Word Processing
  • RSA 3 - Medical Audio Typing
  • Medical Terminology

Desirable

  • Shorthand / Speed Writing
  • Secretarial Diploma
  • ECDL
  • CLAIT award

Knowledge & Experience

Essential

  • Minute Taking
  • Microsoft Office Experience
  • Ability to work as part of a team
  • Previous Medical Secretary Experience
  • Medical Audio Typing

Desirable

  • 2 years' experience in a similar role or equivalent knowledge

Skills and Abilities

Essential

  • Excellent IT Skills
  • Excellent organisational skills
  • Ability to communicate professionally at all levels
  • Excellent Word Processing and Keyboard skills
  • Ability to organise workload effectively and prioritise
  • Use of all Microsoft Office software, Word, Excel, Access, Powerpoint
  • Ability to use initiative to solve problems

Desirable

  • Knowledge of Trust computer systems

Qualities

Essential

  • Highly developed interpersonal skills
  • Ability to use own initiative and work independently
  • Capability to adapt to most situations
  • Reliable and conscientious
  • Ability to maintain control of stressful situations

Other requirements

Essential

  • Comply with Trust policies and procedures at all times
  • Ability and willingness to undergo further training for the post
Person Specification

Qualifications

Essential

  • The Job Description and Person Specification are subject to change and currently under review.
  • RSA 3 - Typing / Word Processing
  • RSA 3 - Medical Audio Typing
  • Medical Terminology

Desirable

  • Shorthand / Speed Writing
  • Secretarial Diploma
  • ECDL
  • CLAIT award

Knowledge & Experience

Essential

  • Minute Taking
  • Microsoft Office Experience
  • Ability to work as part of a team
  • Previous Medical Secretary Experience
  • Medical Audio Typing

Desirable

  • 2 years' experience in a similar role or equivalent knowledge

Skills and Abilities

Essential

  • Excellent IT Skills
  • Excellent organisational skills
  • Ability to communicate professionally at all levels
  • Excellent Word Processing and Keyboard skills
  • Ability to organise workload effectively and prioritise
  • Use of all Microsoft Office software, Word, Excel, Access, Powerpoint
  • Ability to use initiative to solve problems

Desirable

  • Knowledge of Trust computer systems

Qualities

Essential

  • Highly developed interpersonal skills
  • Ability to use own initiative and work independently
  • Capability to adapt to most situations
  • Reliable and conscientious
  • Ability to maintain control of stressful situations

Other requirements

Essential

  • Comply with Trust policies and procedures at all times
  • Ability and willingness to undergo further training for the post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR


Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Whiston Hospital

Warrington Road

Prescot

L35 5DR


Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Administration Services Co-Ordinator

Chloe Smith

chloe.smith7@merseywestlancs.nhs.uk

01514787666

Details

Date posted

11 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-7295826

Job locations

Whiston Hospital

Warrington Road

Prescot

L35 5DR


Supporting documents

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