Payroll Administrator

Mersey and West Lancashire Teaching Hospitals NHS Trust

The closing date is 05 May 2025

Job summary

Looking for a role which offers career progression? Want to become a Payroll Professional?

Well, an exciting opportunity has arisen for a well organised, comprehensive, and highly motivated Payroll Administrator within a well established and continuously growing Employment Services Department, who currently provide payroll services for 80,000 + members of the NHS community across England each month!

We are able to offer agile working with a 2 days minimum on site once training is complete - Equipment will be provided.

Please note, interviews may include assessment tasks.

Please Note: Under UK law, we are unable to sponsor candidates for VISAs for this position. Therefore, applicants must have the right to work in the UK without the need for sponsorship.

Main duties of the job

Your role will be to work alongside our Payroll Officers to accurately update the payroll system with changes to pay and pension contributions etc. To produce accurate and prompt salary payments to all staff, you will analyse, investigate, and resolve queries and discrepancies, and liaise with our customers providing advice as required.

Full training will be provided by our in-house Training team, who will guide and support you as you start your Payroll Professional journey.

Attention to detail is essential, as is providing excellent customer service- first time every time! Excellent communication skills, both written and verbal and the ability to build effective working relationships at all levels is a must.

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

Rated Outstanding by CQC Inspection August 2018
Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Date posted

22 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

409-7119146

Job locations

Jubilee Court

Waterside

St Helens

WA9 1TT

Job description

Job responsibilities

Please see attached Job Description for full details

Advertising Date - 22nd April 2025

Closing Date - 5th May 2025

Proposed Interview Date - To be confirmed

Job description

Job responsibilities

Please see attached Job Description for full details

Advertising Date - 22nd April 2025

Closing Date - 5th May 2025

Proposed Interview Date - To be confirmed

Person Specification

Qualifications

Essential

CIPP/NVQ level 3 or ECDL/equivalent qualification and/or equivalent experience

Knowledge and Experience

Essential

Significant administration experience
Knowledge of payroll procedures
Experience of using an electronic payroll system
Experience of working in a customer service environment

Desirable

Knowledge of legislation applicable to payroll
Knowledge of NHS payroll procedures and legislation
Experience of processing NHS payroll

Skills

Essential

Able to analyse data to investigate and resolve payroll enquiries
Able to provide accurate advice regarding payroll processes
Able to manage own workload and priorities to ensure payroll deadlines are met
Accurate data input requiring attention to detail and accuracy
Computer literate
Excellent communication skills
Able and willing to use own initiative
Able to maintain strict confidentiality
Confident to handle enquiries from all levels of staff
Able to complete complex manual calculations correctly
Able to complete and process complex expenses calculations
Effective customer service skills
Able to deliver high levels of productivity

Other

Essential

Eager to learn and develop skills and knowledge
Flexible attitude to work
Able to work as an effective team member and work alone
Adaptable to change

Person Specification

Qualifications

Essential

CIPP/NVQ level 3 or ECDL/equivalent qualification and/or equivalent experience

Knowledge and Experience

Essential

Significant administration experience
Knowledge of payroll procedures
Experience of using an electronic payroll system
Experience of working in a customer service environment

Desirable

Knowledge of legislation applicable to payroll
Knowledge of NHS payroll procedures and legislation
Experience of processing NHS payroll

Skills

Essential

Able to analyse data to investigate and resolve payroll enquiries
Able to provide accurate advice regarding payroll processes
Able to manage own workload and priorities to ensure payroll deadlines are met
Accurate data input requiring attention to detail and accuracy
Computer literate
Excellent communication skills
Able and willing to use own initiative
Able to maintain strict confidentiality
Confident to handle enquiries from all levels of staff
Able to complete complex manual calculations correctly
Able to complete and process complex expenses calculations
Effective customer service skills
Able to deliver high levels of productivity

Other

Essential

Eager to learn and develop skills and knowledge
Flexible attitude to work
Able to work as an effective team member and work alone
Adaptable to change

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.