Mersey and West Lancashire Teaching Hospitals NHS Trust

Community Paediatric Administrator

This job is now closed

Job summary

We are looking to recruit a paediatric community administrator within the Paediatric team at Southport and Ormskirk District General Hospital working 5 days a week between the hours 9am - 5pm. Post holder may be required to travel to any of our community sites within West Lancashire.The post holder will be responsible as the first point of contact for all enquiries to the service, for the registration of patients, booking patient appointments, to ensure all correspondence for the service is typed, and any other administration duties.The learning and development opportunities are vast, we consider the department to be an innovative and creative environment.

Main duties of the job

You should have excellent keyboard skills and experience working within an office setting. Good communication and telephone skills and the ability to work independently are also essential.

Maintain and improve working knowledge of EMIS and system in relation to electronic patient data. Manage a number of consultant patient lists operating in accordance with the Trusts Access Policy and in line with national Targets ensuring efficient and effective use of outpatient sessions and interventional sessions.

Communicate with internal and external individuals in a professional manner to ensure information is of the highest quality in accordance with Trust policies.

Respect colleagues differences with equality and diversity to ensure rights are not infringed. Minimise risk in the use of sensitive information to ensure that the Data Protection Act 1998 is adhered to.

Carry out work as allocated by the Performance Pathway Coordinator & Operational Service Manager. Seek assistance if unsure of any procedure or policy.

We can offer you:Excellent opportunities for professional development and a friendly supportive team to work within the Paediatric team

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Date posted

08 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum (pro rata)

Contract

Permanent

Working pattern

Full-time

Reference number

409-6579835-A

Job locations

Ormskirk Hospital Trust

Dicconson Way

Ormskirk

L39 2AZ

Job description

Job responsibilities

Please see attached job description for further details.

Closing Date - 22nd April 2025

Interview Date - 2nd May 2025

Job description

Job responsibilities

Please see attached job description for further details.

Closing Date - 22nd April 2025

Interview Date - 2nd May 2025

Person Specification

Qualifications

Essential

Educated to GCSE level in English and Mathematics and/or equivalent qualification or experience
RSA III typewriting / word processing skills and/or equivalent qualification or equivalent experience
ECDL and/or equivalent qualification or experience

Desirable

Shorthand qualification and/or equivalent qualification or experience

Knowledge

Essential

Comprehensive understanding of a range of administration / secretarial procedures
Experience in preparing for meetings
Microsoft Office software
Ability to work as part of a team

Desirable

Understanding of Trust Internal Policies as appropriate
Experience of working within NHS
Experience using graphics software

Skills

Essential

Excellent IT skills
Ability to communicate effectively at all levels
Ability to manage / prioritise workload and work to strict deadlines
Capability to adapt to new and unexpected situations
Ability to accurately maintain computerised and manual filing / documentation systems
Ability to use own initiative and work independently
Excellent time management and problem solving skills
Excellent interpersonal skills

Desirable

Good numerical skills for compilation of statistics

Other

Essential

Willing to undertake further training as required
Comply with Trust policies and procedures at all times
Understanding of confidential nature of role and awareness of GDPR

Desirable

The ability to work flexibly in accordance with service needs, which may include some Saturday working

Person Specification

Qualifications

Essential

Educated to GCSE level in English and Mathematics and/or equivalent qualification or experience
RSA III typewriting / word processing skills and/or equivalent qualification or equivalent experience
ECDL and/or equivalent qualification or experience

Desirable

Shorthand qualification and/or equivalent qualification or experience

Knowledge

Essential

Comprehensive understanding of a range of administration / secretarial procedures
Experience in preparing for meetings
Microsoft Office software
Ability to work as part of a team

Desirable

Understanding of Trust Internal Policies as appropriate
Experience of working within NHS
Experience using graphics software

Skills

Essential

Excellent IT skills
Ability to communicate effectively at all levels
Ability to manage / prioritise workload and work to strict deadlines
Capability to adapt to new and unexpected situations
Ability to accurately maintain computerised and manual filing / documentation systems
Ability to use own initiative and work independently
Excellent time management and problem solving skills
Excellent interpersonal skills

Desirable

Good numerical skills for compilation of statistics

Other

Essential

Willing to undertake further training as required
Comply with Trust policies and procedures at all times
Understanding of confidential nature of role and awareness of GDPR

Desirable

The ability to work flexibly in accordance with service needs, which may include some Saturday working

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital Trust

Dicconson Way

Ormskirk

L39 2AZ

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

Ormskirk Hospital Trust

Dicconson Way

Ormskirk

L39 2AZ

Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)