Job summary
An exciting and challenging opportunity has arisen to join the safeguarding adults team at Mersey and West Lancashire Teaching Hospitals NHS Trust working at the Southport Hospital site.
The post holder will provide a comprehensive, professional and effective administrative service to the team, including the processing of Deprivation of Liberty Safeguards (DoLS) applications . The role will also include taking minutes at meetings and data collection. Flexibility and confidentiality are key requirements of this role and a calm and friendly manner when dealing with enquiries and external organisations.
Please be aware, that we may close a vacancy earlier than stated, should a sufficient number of applications be received, you are therefore advised to apply at your earliest convenience.
Main duties of the job
Provide comprehensive confidential administrative service to the Assistant Director of Nursing Safeguarding and the Safeguarding Adults Team, including the processing of Deprivation of Liberty Safeguards (DoLS) authorisations.
The role will include the necessitating of contacts with external bodies, clinical, nursing, management, executive and clerical staff.
Some cross cover may be required for the safeguarding adults and safeguarding children administrative support when colleagues are absent.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
CLINICAL & PROFESSIONAL RESPONSIBILITIES
- To receive sometimes complex and highly sensitive communications on behalf of the Adults Safeguarding Team and be able to advice, prioritise and share information appropriately.
- To attend team and departmental meetings as necessary.
- To always work in a flexible way to enable delivery of the services.
- To undertake any other routine duties that may be required and are appropriate to the post holders band, experience, and competence.
ADMINISTRATIVE RESPONSIBILITIES
- To provide a comprehensive administrative service to the Adults Safeguarding Team and Associate Director of Safeguarding.
- To maintain the administration of the services, including maintaining databases, data input, ensuring all data held is accurate and kept up to date.
- Confident use of Microsoft Word, PowerPoint, Excel, and other IT programmes as required.
- To be responsible for processing the daily Deprivation of Liberty Authorisations and maintaining the relevant databases.
- Retrieve patient information as directed by the Safeguarding Team to support information sharing as required with the Local Authority and partners.
- To prepare letters, e-mails, and general communications.
- To prepare and distribute agendas for meeting, take minutes of meeting, distribute minutes and other papers.
- To receive communication in relation to Trust meetings attended by the above leads.
- To assist in the development of policies and protocols relevant to the services.
- Provide data for the quarterly and annual returns for local Safeguarding Adult Boards, the Integrated Care Board, and the Care Quality Commission.
TEACHING & TRAINING RESPONSIBILITIES
- To support the team in working towards the most cost-effective service always prioritising patient safety.
RESEARCH & AUDIT
- To provide data that contributes to the Safeguarding audits.
- To support the delivery of audit and survey material.
Job description
Job responsibilities
CLINICAL & PROFESSIONAL RESPONSIBILITIES
- To receive sometimes complex and highly sensitive communications on behalf of the Adults Safeguarding Team and be able to advice, prioritise and share information appropriately.
- To attend team and departmental meetings as necessary.
- To always work in a flexible way to enable delivery of the services.
- To undertake any other routine duties that may be required and are appropriate to the post holders band, experience, and competence.
ADMINISTRATIVE RESPONSIBILITIES
- To provide a comprehensive administrative service to the Adults Safeguarding Team and Associate Director of Safeguarding.
- To maintain the administration of the services, including maintaining databases, data input, ensuring all data held is accurate and kept up to date.
- Confident use of Microsoft Word, PowerPoint, Excel, and other IT programmes as required.
- To be responsible for processing the daily Deprivation of Liberty Authorisations and maintaining the relevant databases.
- Retrieve patient information as directed by the Safeguarding Team to support information sharing as required with the Local Authority and partners.
- To prepare letters, e-mails, and general communications.
- To prepare and distribute agendas for meeting, take minutes of meeting, distribute minutes and other papers.
- To receive communication in relation to Trust meetings attended by the above leads.
- To assist in the development of policies and protocols relevant to the services.
- Provide data for the quarterly and annual returns for local Safeguarding Adult Boards, the Integrated Care Board, and the Care Quality Commission.
TEACHING & TRAINING RESPONSIBILITIES
- To support the team in working towards the most cost-effective service always prioritising patient safety.
RESEARCH & AUDIT
- To provide data that contributes to the Safeguarding audits.
- To support the delivery of audit and survey material.
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent and/or equivalent experience
- RSA II typing or equivalent
Desirable
Knowledge & Experience
Essential
- Knowledge relating to procedures and practices in relation to safeguarding
- Experience of working in office environment
Desirable
Skills & Abilities
Essential
- Good communication skills
- Ability to work as a member of a team
- Excellent interpersonal skills
- Ability to work on own initiative and rearrange priorities as required.
- Be able to provide and receive complex and sensitive information and be able to communicate with all stakeholders in safeguarding service
- Up to date knowledge of Data Protection
- Flexible working approach
- Organisational skills
- Customer Service skills
- Knowledge of Microsoft Office Software Package
- A professional outlook and ability to inspire confidence in service users
- Demonstrates an understanding of client confidentiality
- Commitment to self-development to meet the requirements of the role
Other
Essential
- Ability to move from one activity to another at short notice in response to changing priorities
- Speaking to distressed or emotional people, either by telephone or face to face
- Required to spend most of the working day sitting in front of a VDU and/or long periods on the telephone
Person Specification
Qualifications
Essential
- Educated to GCSE standard or equivalent and/or equivalent experience
- RSA II typing or equivalent
Desirable
Knowledge & Experience
Essential
- Knowledge relating to procedures and practices in relation to safeguarding
- Experience of working in office environment
Desirable
Skills & Abilities
Essential
- Good communication skills
- Ability to work as a member of a team
- Excellent interpersonal skills
- Ability to work on own initiative and rearrange priorities as required.
- Be able to provide and receive complex and sensitive information and be able to communicate with all stakeholders in safeguarding service
- Up to date knowledge of Data Protection
- Flexible working approach
- Organisational skills
- Customer Service skills
- Knowledge of Microsoft Office Software Package
- A professional outlook and ability to inspire confidence in service users
- Demonstrates an understanding of client confidentiality
- Commitment to self-development to meet the requirements of the role
Other
Essential
- Ability to move from one activity to another at short notice in response to changing priorities
- Speaking to distressed or emotional people, either by telephone or face to face
- Required to spend most of the working day sitting in front of a VDU and/or long periods on the telephone
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
