Job summary
An exciting opportunity has arisen for an Assistant Directorate Manager within the Medicine & Urgent Care Division.
The post holder will work closely with the Associate Directorate Manager for Medical Resourcing, Director for Medical Education, and other medical/clinical leads across the Medical and Urgent Care Division.
The post holder will support the Deputy Divisional Director of Operations, Assistant Director of Finance, Directorate Manager, Deputy Directorate Managers and Assistant Directorate Managers in the delivery of operational activities.
The post holder will be responsible for developing, maintaining, and enhancing a systematic approach to the delivery and management of operational medical workforce matters across Medicine and Urgent Care. This will require establishing and maintaining excellent working relationships with key clinical and managerial staff within the care group.
The post holder will have a breadth of medical workforce knowledge and experience in creating efficient and compliant rotas, rostering, resourcing, and trainee safe working.
This post holder will line manage rota co-ordinators and be responsible for the day-to-day management of the care group medical staffing rotas, ensuring the appropriate levels of staff and clinical safety are always maintained. This also includes, ensuring that resident Doctors are supported, and clinical service needs maintained within a governed financial plan.
Main duties of the job
- The post holder will manage a complete medical staffing establishment and associated rotas across the Medical and Urgent Care Group directly line managing the medical rota co-ordinators, ensuring they are fully supported in their role.
- Effective running of the clinical rotas adhering to full compliance.
- To plan rotas in advance at each level.
- Ensure full engagement of clinical and managerial leads in all specialties.
- To lead on key dates of doctor changeover to ensure smooth transition of new starters/rotational placements throughout each year.
- Working with the clinical teams, Medical HR team to design junior doctor rotas that meet service need and promote good working with the junior doctor workforce.
- Ensure operational representation at daily morning medical handover and escalate and action appropriate solution for Doctors sickness absence or unavailability.
- Ensuring that sickness, annual and study leave requests are recorded on all necessary systems once approved, and find a solution for any rota gaps.
- Liaising with Consultant leads in Medical Education and senior management team on any operational issues relating to rotas and staffing.
- Have excellent communication skills and the ability to negotiate and build relationships with the clinical and managerial teams across the hospital.
- Support service change (rota patterns and ward based allocations) and identify areas for improvement using their initiative, skills and experience.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
- Rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Job description
Job responsibilities
The post holder will be expected to be required to take responsibility for providing overall managementsupport to a specific service or specific staff within services on behalf of the Directorate Manager, DeputyDirectorate Manager or Associate Directorate Manager.Utilising effective change management, people management and project management skills to support the implementation of projects across the various specialties within the Division.Supporting the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager with performance management systems to ensure services meet agreed service specification including waiting times and other local and national targets.Analysing and using performance management data to support the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager to inform and improve service delivery.Contribute to and support the implementation of service redesign to support current and future business requirements.Ensure services have business continuity plans in place.Participate in service reviews to ensure all services are fit for purpose in accordance with corporate objectives.Support the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager in delivery of business developments.Line management of rota coordinators to ensure timely and accurate completion and maintenance ofrotas.To accurately populate the weekend plan template with medical, nursing and operational team rotas.Attend Daily Medical Handover and escalate and action appropriate solution for Doctors SicknessAbsence or unavailability.Support the processes for collection, collation, and submission of Key Performance Indicators within theDivision or specialty.Providing management support to Nurse Specialist Teams with Directorate Managers, DeputyDirectorate Manager or Associate Directorate Manager.Able to lead on and provide management support to the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager when required in relation to the recruitment of Medical, Nursing and Admin Specialist areas.Work with Clinical, Managerial and Administrative staff to identify capacity and demand risk areas and discuss resolution.In conjunction with the Directorate Managers, Deputy Directorate Manager or Associate Directorate Manager the post holder will monitor activity and access targets, proving weekly updates/reports and monitor agreed actions to ensure delivery.To provide up to date information reassurance data for PTL Meeting on behalf of the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager, highlighting potential problem areas by specialty to the relevant Directorate Manager.The post holder will support capacity/demand and business planning for the service group with the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager.
Job description
Job responsibilities
The post holder will be expected to be required to take responsibility for providing overall managementsupport to a specific service or specific staff within services on behalf of the Directorate Manager, DeputyDirectorate Manager or Associate Directorate Manager.Utilising effective change management, people management and project management skills to support the implementation of projects across the various specialties within the Division.Supporting the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager with performance management systems to ensure services meet agreed service specification including waiting times and other local and national targets.Analysing and using performance management data to support the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager to inform and improve service delivery.Contribute to and support the implementation of service redesign to support current and future business requirements.Ensure services have business continuity plans in place.Participate in service reviews to ensure all services are fit for purpose in accordance with corporate objectives.Support the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager in delivery of business developments.Line management of rota coordinators to ensure timely and accurate completion and maintenance ofrotas.To accurately populate the weekend plan template with medical, nursing and operational team rotas.Attend Daily Medical Handover and escalate and action appropriate solution for Doctors SicknessAbsence or unavailability.Support the processes for collection, collation, and submission of Key Performance Indicators within theDivision or specialty.Providing management support to Nurse Specialist Teams with Directorate Managers, DeputyDirectorate Manager or Associate Directorate Manager.Able to lead on and provide management support to the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager when required in relation to the recruitment of Medical, Nursing and Admin Specialist areas.Work with Clinical, Managerial and Administrative staff to identify capacity and demand risk areas and discuss resolution.In conjunction with the Directorate Managers, Deputy Directorate Manager or Associate Directorate Manager the post holder will monitor activity and access targets, proving weekly updates/reports and monitor agreed actions to ensure delivery.To provide up to date information reassurance data for PTL Meeting on behalf of the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager, highlighting potential problem areas by specialty to the relevant Directorate Manager.The post holder will support capacity/demand and business planning for the service group with the Directorate Manager, Deputy Directorate Manager or Associate Directorate Manager.
Person Specification
Other
Essential
- Highly self-motivated, conscientious in approach and pays attention to detail.
- Desire to do things better, to improve, to be more effective and efficient.
- Able to measure progress against target.
Skills
Essential
- Excellent IT skills including Microsoft Outlook, Word, Excel and Powerpoint
- Proven ability to achieve demanding tasks and objectives against tight timescales
- Highly-developed oral communication skills with the ability to adapt to the stakeholder audience.
- Ability to work on own initiative and schedule work to meet deadlines
- Demonstrate ability to successfully support, manage and sustain change in a complex organisation.
- Ability to develop empathetic relationships with a wide range of people
- Able to understand and retain written and spoken information.
- Evidence of developing stakeholder relationships at a service and operational level.
Qualifications
Essential
- Degree level education or equivalent experience.
- Evidence of further study and professional development to post graduate diploma level or equivalent experience.
Desirable
- Management, professional or other recognised academic or vocational qualification.
Knowledge
Essential
- Proven operational management skills.
- Good understanding of the changing Health and Social Care environment, including adult NHS medicine services in an acute Trust.
- Experience in people management and application of HR policies and procedures
- Understanding of financial management with ability to analyse and interpret data and statistics e.g. activity trends, financial data
- Knowledge and understanding of service improvement and practical use of tool that has led to service improvement.
- Experience of supporting service delivery
Desirable
- Experience in operational and project management.
- Experience of using process mapping to change a service.
Person Specification
Other
Essential
- Highly self-motivated, conscientious in approach and pays attention to detail.
- Desire to do things better, to improve, to be more effective and efficient.
- Able to measure progress against target.
Skills
Essential
- Excellent IT skills including Microsoft Outlook, Word, Excel and Powerpoint
- Proven ability to achieve demanding tasks and objectives against tight timescales
- Highly-developed oral communication skills with the ability to adapt to the stakeholder audience.
- Ability to work on own initiative and schedule work to meet deadlines
- Demonstrate ability to successfully support, manage and sustain change in a complex organisation.
- Ability to develop empathetic relationships with a wide range of people
- Able to understand and retain written and spoken information.
- Evidence of developing stakeholder relationships at a service and operational level.
Qualifications
Essential
- Degree level education or equivalent experience.
- Evidence of further study and professional development to post graduate diploma level or equivalent experience.
Desirable
- Management, professional or other recognised academic or vocational qualification.
Knowledge
Essential
- Proven operational management skills.
- Good understanding of the changing Health and Social Care environment, including adult NHS medicine services in an acute Trust.
- Experience in people management and application of HR policies and procedures
- Understanding of financial management with ability to analyse and interpret data and statistics e.g. activity trends, financial data
- Knowledge and understanding of service improvement and practical use of tool that has led to service improvement.
- Experience of supporting service delivery
Desirable
- Experience in operational and project management.
- Experience of using process mapping to change a service.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
