Healthcare Assistant - Community Services

Mersey and West Lancashire Teaching Hospitals NHS Trust

The closing date is 06 January 2025

Job summary

The posts will be part of a skill mixed team providing a range of nursing interventions to patients registered with St Helens G.Ps. Examples of the duties carried out are as follows:

  • Supporting registered nurses providing end of life care
  • Provision of personal care in line with care plans
  • Follow all care plans/wound care/catheter care/administration of medication

NVQ level 3 is essential.

A full driving licence and access to a vehicle is essential for this role.

Main duties of the job

The post holders will demonstrate an attitude which respects and values service users' and their carers.

The post holders will embrace the core values of the organisation. These principles will recognise the need to:

  • Promote safe practices
  • Value the aims of service users
  • Work in partnership and offer meaningful choice
  • Be optimistic about the possibilities of meaningful change
  • Value social inclusion
  • Supporting registered nurses providing end of life care
  • Provision of personal care in line with care plans
  • Follow all care plans/wound care/catheter care/administration of medication

About us

Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.

We strongly believe that the communities we serve should all have access to Five Star Patient Care.

Our Services:

Acute Care

Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.

Primary Care

Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.

Community Services

Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.

Specialist Regional Services

We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.

Achievements:

o Rated Outstanding by CQC Inspection August 2018

o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)

o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme

Date posted

05 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

409-6648827-B

Job locations

St Helens Borough

St Helens

St Helens

L35 5DR


Job description

Job responsibilities

KEY DUTIES

  • To assist in/support the identification of health needs and participate in the planning, implementation and evaluation of individual care interventions under the direct/indirect supervision of a registered Practitioner depending upon competency/complexity of work.
  • To provide advice to clients and carers in relation to any needs and the wider public health remit of the Health and Social Care organisation under the direct/indirect supervision of a registered practitioner.
  • To maintain accurate, clear, concise, and contemporaneous records as per trust policy and communicate information to members of the Team as necessary.
  • To be aware of the role limitations of practice and when to seek further advice from a supervising Registered Practitioner.
  • Provide concise handover and information updates to other members of the Team as required.
  • To demonstrate a knowledge of external agencies who could be involved in patient care and work in partnership with these agencies under the direct/indirect supervision of a registered practitioner with regards to follow up and provide feedback to Registered Practitioners as appropriate.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

  • Identify and use opportunities to promote healthy lifestyles e.g. nutrition, physical activity, individuals, and groups.
  • To carry out a range of diagnostic/assessment techniques to identify and respond to clients needs in a range of settings under the direct/indirect supervision of a registered practitioner.
  • To deliver a range of intervention techniques and skills to meet clients needs in a range of settings under the direct/indirect supervision of a registered practitioner.
  • To evaluate and feedback clients responses to interventions in discussion with registered practitioners and modify under the direct/indirect supervision of a registered practitioner.

TEACHING & TRAINING RESPONSIBILITIES

  • To evaluate the effectiveness of learning opportunities.
  • Maintain a personal development plan and competency portfolio, in line with the job role.
  • Participate in individual and group supervision in line with organisational policy.
  • Participate in an individual performance review on an annual basis and be proactive in Continuous Professional Development.
  • Utilise informal and formal learning opportunities both independently and with others.
  • Participate in the delivery of Learning and Development opportunities to all bands of staff as delegated.

MANAGERIAL AND LEADERSHIP RESPONSIBILITIES

To demonstrate skills in leadership e.g.:

  • Making recommendations to improve services.
  • Influencing, motivating, supporting, and enabling others to contribute towards the effectiveness and success of the NHS.
  • Attend, contribute and participate in relevant meetings.
  • To demonstrate an understanding of policies relevant to the role including the application of clinical governance and risk management.
  • To plan and prioritise own designated duties under the direct/indirect supervision of a registered practitioner, inline with clinical and non-clinical responsibilities taking account of priorities and responding to additional delegated tasks as appropriate and seeking advice as necessary.

LEARNING AND DEVELOPMENT RESPONSIBILITIES

  • To evaluate the effectiveness of learning opportunities.
  • Maintain a personal development plan and competency portfolio, in line with the job role.
  • Participate in individual and group supervision in line with organisational policy.
  • Participate in an individual performance review on an annual basis and be proactive in Continuous Professional Development.
  • Utilise informal and formal learning opportunities both independently and with others.
  • Participate in the delivery of Learning and Development opportunities to all bands of staff as delegated.

GOVERNANCE RESPONSIBILITIES

  • Works within the limits of own competence and levels of responsibility and accountability in the work team and organisation.
  • Ensure identified risk are report and acted upon in line with organisational policy.
  • To complete and maintain all Trust mandatory training requirements.
  • To be responsible for ones own safety and security through the understanding and application of organisational and departmental policies and procedures.
  • To participate in and support research, audit and practice development activity within the Team.

STANDARD REQUIREMENTS

  • Confidentiality: Confidentiality/data protection regarding all personal information and Trust activity must be maintained at all times (both in and out of working hours) in accordance with professional codes of conduct and relevant legislation such as the Data Protection Act. The post holder should ensure that they are familiar with and adhere to all Trust Information Governance policies and procedures. Any breach of confidentiality will be taken seriously, and appropriate disciplinary action may be taken.
  • Code of Conduct: Maintain a consistently high standard of conduct and to provide the highest standard of service in accordance with the Trust Code of Conduct for all employees.
  • Equal Opportunities: Promote the concepts of equality of opportunity and managing diversity Trust wide.
  • Health and Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, paying due regard to health and safety in the workplace and management of risk to maintain a safe working environment for service users, visitors and employees.
  • Infection Prevention and Control: Employees must be aware of their responsibilities to protect service users, visitors, and employees against the risks of acquiring health care associated infections, in accordance with Trust policy.
  • Professional standards and performance review: Maintain consistent high professional standards and act in accordance with the relevant Professional Code of Conduct. Employees are expected to participate in the performance review process.
  • Service/Departmental Standards: Support the development of performance standards within the Service/Department to ensure the service is responsive to and meeting the needs of its customers.
  • Finance: All Trust staff will comply with financial processes and procedures
  • Safeguarding: The Trust has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected. As a consequence, all Trust employees are required to adhere to national and local safeguarding policies / procedures and to act upon any concerns in accordance with them.

Job description

Job responsibilities

KEY DUTIES

  • To assist in/support the identification of health needs and participate in the planning, implementation and evaluation of individual care interventions under the direct/indirect supervision of a registered Practitioner depending upon competency/complexity of work.
  • To provide advice to clients and carers in relation to any needs and the wider public health remit of the Health and Social Care organisation under the direct/indirect supervision of a registered practitioner.
  • To maintain accurate, clear, concise, and contemporaneous records as per trust policy and communicate information to members of the Team as necessary.
  • To be aware of the role limitations of practice and when to seek further advice from a supervising Registered Practitioner.
  • Provide concise handover and information updates to other members of the Team as required.
  • To demonstrate a knowledge of external agencies who could be involved in patient care and work in partnership with these agencies under the direct/indirect supervision of a registered practitioner with regards to follow up and provide feedback to Registered Practitioners as appropriate.

CLINICAL & PROFESSIONAL RESPONSIBILITIES

  • Identify and use opportunities to promote healthy lifestyles e.g. nutrition, physical activity, individuals, and groups.
  • To carry out a range of diagnostic/assessment techniques to identify and respond to clients needs in a range of settings under the direct/indirect supervision of a registered practitioner.
  • To deliver a range of intervention techniques and skills to meet clients needs in a range of settings under the direct/indirect supervision of a registered practitioner.
  • To evaluate and feedback clients responses to interventions in discussion with registered practitioners and modify under the direct/indirect supervision of a registered practitioner.

TEACHING & TRAINING RESPONSIBILITIES

  • To evaluate the effectiveness of learning opportunities.
  • Maintain a personal development plan and competency portfolio, in line with the job role.
  • Participate in individual and group supervision in line with organisational policy.
  • Participate in an individual performance review on an annual basis and be proactive in Continuous Professional Development.
  • Utilise informal and formal learning opportunities both independently and with others.
  • Participate in the delivery of Learning and Development opportunities to all bands of staff as delegated.

MANAGERIAL AND LEADERSHIP RESPONSIBILITIES

To demonstrate skills in leadership e.g.:

  • Making recommendations to improve services.
  • Influencing, motivating, supporting, and enabling others to contribute towards the effectiveness and success of the NHS.
  • Attend, contribute and participate in relevant meetings.
  • To demonstrate an understanding of policies relevant to the role including the application of clinical governance and risk management.
  • To plan and prioritise own designated duties under the direct/indirect supervision of a registered practitioner, inline with clinical and non-clinical responsibilities taking account of priorities and responding to additional delegated tasks as appropriate and seeking advice as necessary.

LEARNING AND DEVELOPMENT RESPONSIBILITIES

  • To evaluate the effectiveness of learning opportunities.
  • Maintain a personal development plan and competency portfolio, in line with the job role.
  • Participate in individual and group supervision in line with organisational policy.
  • Participate in an individual performance review on an annual basis and be proactive in Continuous Professional Development.
  • Utilise informal and formal learning opportunities both independently and with others.
  • Participate in the delivery of Learning and Development opportunities to all bands of staff as delegated.

GOVERNANCE RESPONSIBILITIES

  • Works within the limits of own competence and levels of responsibility and accountability in the work team and organisation.
  • Ensure identified risk are report and acted upon in line with organisational policy.
  • To complete and maintain all Trust mandatory training requirements.
  • To be responsible for ones own safety and security through the understanding and application of organisational and departmental policies and procedures.
  • To participate in and support research, audit and practice development activity within the Team.

STANDARD REQUIREMENTS

  • Confidentiality: Confidentiality/data protection regarding all personal information and Trust activity must be maintained at all times (both in and out of working hours) in accordance with professional codes of conduct and relevant legislation such as the Data Protection Act. The post holder should ensure that they are familiar with and adhere to all Trust Information Governance policies and procedures. Any breach of confidentiality will be taken seriously, and appropriate disciplinary action may be taken.
  • Code of Conduct: Maintain a consistently high standard of conduct and to provide the highest standard of service in accordance with the Trust Code of Conduct for all employees.
  • Equal Opportunities: Promote the concepts of equality of opportunity and managing diversity Trust wide.
  • Health and Safety: Employees must be aware of the responsibilities placed upon them under the Health and Safety at Work Act 1974, paying due regard to health and safety in the workplace and management of risk to maintain a safe working environment for service users, visitors and employees.
  • Infection Prevention and Control: Employees must be aware of their responsibilities to protect service users, visitors, and employees against the risks of acquiring health care associated infections, in accordance with Trust policy.
  • Professional standards and performance review: Maintain consistent high professional standards and act in accordance with the relevant Professional Code of Conduct. Employees are expected to participate in the performance review process.
  • Service/Departmental Standards: Support the development of performance standards within the Service/Department to ensure the service is responsive to and meeting the needs of its customers.
  • Finance: All Trust staff will comply with financial processes and procedures
  • Safeguarding: The Trust has a responsibility to ensure that all children/young people and adults are adequately safeguarded and protected. As a consequence, all Trust employees are required to adhere to national and local safeguarding policies / procedures and to act upon any concerns in accordance with them.

Person Specification

Qualifications

Essential

  • QCF Level 3 Health / Social Care qualification or evidence of equivalent experience of working at that level

Skills

Essential

  • Excellent communication skills (written & oral)
  • Ability to work independently and as part of a team
  • Ability to priorities own workload between competing demands
  • Develop effective working relationship with all stakeholders
  • Flexibility to meet the demands of the service
  • Able to use initiative
  • Understands own limitations
  • Committed to developing self and others
  • Demonstrate National Literacy and Numeracy skills at Level 1
  • Demonstrate a good understanding of relevant Public Health Agenda

Knowledge & Experience

Essential

  • Relevant experience working within health and social care
  • Demonstrate IT Literacy

Other

Essential

  • Willingness to travel in the course of performing duties
  • Flexible approach to working
  • Demonstrate a commitment to respecting and displaying the Trust Values at all times
Person Specification

Qualifications

Essential

  • QCF Level 3 Health / Social Care qualification or evidence of equivalent experience of working at that level

Skills

Essential

  • Excellent communication skills (written & oral)
  • Ability to work independently and as part of a team
  • Ability to priorities own workload between competing demands
  • Develop effective working relationship with all stakeholders
  • Flexibility to meet the demands of the service
  • Able to use initiative
  • Understands own limitations
  • Committed to developing self and others
  • Demonstrate National Literacy and Numeracy skills at Level 1
  • Demonstrate a good understanding of relevant Public Health Agenda

Knowledge & Experience

Essential

  • Relevant experience working within health and social care
  • Demonstrate IT Literacy

Other

Essential

  • Willingness to travel in the course of performing duties
  • Flexible approach to working
  • Demonstrate a commitment to respecting and displaying the Trust Values at all times

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

St Helens Borough

St Helens

St Helens

L35 5DR


Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Mersey and West Lancashire Teaching Hospitals NHS Trust

Address

St Helens Borough

St Helens

St Helens

L35 5DR


Employer's website

https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Clinical Team Manager

Jacqueline Johnson

jacqueline.johnson@sthk.nhs.uk

01512904807

Date posted

05 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Per Annum, Pro Rata

Contract

Permanent

Working pattern

Part-time

Reference number

409-6648827-B

Job locations

St Helens Borough

St Helens

St Helens

L35 5DR


Supporting documents

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