Endoscopy Scheduler
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Job summary
We are looking for a motivated individual to join our team of endoscopy schedulers working within our busy endoscopy booking office. If you are eager to learn, have a flexible approach to work and are reliable and enthusiastic, we would like to hear from you.
The role involves the booking of patients needing endoscopy in accordance with all Diagnostic, RTT and Cancer Targets.
You will be working as part of a friendly, welcoming and expert Multidisciplinary Endoscopy Team who are enthusiastic and encouraging in a happy working environment. Mentoring, training and guidance will be provided to the successful candidate.
The successful candidate will also work closely with both Medical and Nursing Staff within the department, who think of the Patient first and always uphold the Trusts values.
Main duties of the job
To analyse and manage waiting lists to enable planning of patient procedure dates ensuring that Diagnostic, RTT and Cancer Targets are met.
To communicate appointment related information to the patient by phone. Issuing letters and bowel preparation to booked patients.
To track and retrieve referrals and associated records in a timely manner.
You should have excellent keyboard skills. Knowledge of the Hospital Patient Administrative System (Medway) and have some experience working within an office setting. Good communication and telephone skills and the ability to work independently are also essential.
About us
Mersey and West Lancashire Teaching Hospitals NHS Trust serves a population of over 600,000 with a workforce of over 9000 dedicated and skilled staff across 21 sites.
We strongly believe that the communities we serve should all have access to Five Star Patient Care.
Our Services:
Acute Care
Providing emergency and maternity services at Whiston, Southport and Ormskirk hospitals, and medical and surgical specialties across all our sites.
Primary Care
Providing primary care services at Marshalls Cross Medical Centre situated in St Helens Hospital.
Community Services
Providing adult community services for St Helens and a wheelchair service in Chorley, South Ribble, and West Lancashire. Our inpatient unit at Newton Community Hospital is where patients needing acute hospital beds can continue rehabilitation, freeing up space for more unwell patients. We also provide urgent care at our Urgent Treatment Centre located in St Helens town centre.
Specialist Regional Services
We provide the Mersey Regional Burns & Plastic Surgery Unit at Whiston Hospital and the Spinal Injuries Unit at Southport Hospital to more than 4 million people across the whole of Merseyside, West Lancashire, Cheshire, Isle of Man and North Wales.
Achievements:
o Rated Outstanding by CQC Inspection August 2018
o Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
o National Preceptorship Accreditation (2023) for Nursing & AHP Preceptorship Programme
Details
Date posted
26 July 2024
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year Per Annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
409-6474752
Job locations
Ormskirk
Wigan Road
Ormskirk
L39 2AZ
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Ormskirk
Wigan Road
Ormskirk
L39 2AZ
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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