Job summary
Responsible for the day-to-day leadership of the teams in the Information Department. The production, development, and reporting of corporate information in support of the Trusts operational and strategic objectives. Specifically, the post holder will support Executive Directors with the provision and interpretation of periodic and ad hoc management information required to allow resilient business decision making.
Please note, this recruitment process will include an assessment centre.The assessment centre will be held on Wednesday 29th May 2024.
Main duties of the job
The post holder will also provide expert advice on information, the interpretation of that information, future trends, and forecasts as influenced by such factors as guidance on statistical/epidemiological/information matters including the development of health-related data sets and information for day to day and strategic management purposes. The post holder will take the professional lead and day to day responsibility for their management teams.
About us
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CAREthat is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
Job description
Job responsibilities
KEY DUTIES
- Effectively lead the management teams that provide a range of services across the department.
- Ensure all staff managed receives individual appraisals in line with Trust policy, including formulation of personal development plans (PDPs), and that identified training and personal development are progressed.
- To agree with the Deputy Director of Information the annual budget for the teams and ensure that resources agreed are applied in the most efficient way to deliver a value for money service within the allocated resource.
- To ensure the Trust complies with all local and national requirements for the provision of information.
- To ensure that all data reported undertaken within the Trust is delivered to the required quality and timeframes.
- To develop and implement operational and strategic plans for the Trusts information functions ensuring that these plans are aligned to the delivery of the Trusts objectives.
- Ensure that all directions from internal and external audits are applied within the information teams.
- To liaise with colleagues throughout the Trust on all issues associated with information provision and interpretation.
- To actively maintain own levels of knowledge and skills in relation to latest informational development
- To deliver presentations to internal and external bodies on informational issues and changes to informational needs, provisions process, procedures, requirements, and practices.
- To provide direction to all staff on judgements around complex informational issues.
- To lead the activities of the information function to meet all internal and external information deadlines.
- Develop, have ratified, and implement policies and procedures within the organisation that ensure national standards are met and best practice complied with for the provision of data and information.
- To develop and implement training programmes for both information and non-information staff.
- To ensure that all Trust operatives have the appropriate knowledge and skills appropriate to their roles.
- Ensure all local, NHSE and national data returns in line with guidance, requirements, and timeframes.
- Responsible as team lead for health and safety issues within the department.
- Responsible for ensuring all Trust property and equipment is secure.
- Ensure information processes are documented, regularly reviewed, and maintained, and that appropriate staff are informed of changes affecting data & information provision, to ensure continuity of service.
- Liaise with clinical and directorate staff to ensure the most appropriate data collection systems and documentation are in place to support the information process.
- Attend local, regional, and national meetings pertaining to data and information issues as necessary.
- Raise awareness of information issues through presentations to clinicians, managers and all new members of staff.
- Maintain a close relationship with the Digital team to ensure information functions and mandatory reporting can be delivered through the appropriate systems.
- Develop approaches which ensure that informational capture, treatment, and analysis support the maximisation of PbR income for the Trust.
- Deputise for Director of Information at all levels as required, chairing meetings where appropriate and assuming full responsibility when required to undertake the Acting Deputy Director of Information role.
- Take a lead role in the resolution of any local patient information collection issues which may have a detrimental effect on the quality or coverage of information and provision.
- Support the business planning process.
- Work closely with Finance colleagues to align financial and activity information appropriately in support of the Trusts business principles.
- Lead and direct others within the department on ad hoc projects and developments.
- Participate in staff appraisal and sustain and improve individual performance using development opportunities provided by the Trust.
- Develop appropriate performance measures to reflect the work of the information function, highlighting any areas of concern.
- Use Microsoft Office applications.
- Ensure information staff comply with Health and Safety Policies.
- Attend local mandatory training and ensure information staff receive updates in line with Trust policies.
- Ensure own Health and Safety and that of others.
- Maintain the confidentiality and integrity of electronic data in line with the requirements of the Data Protection Act and Caldicott.
- Maintain confidentiality of all patient information according to local guidelines.
Job description
Job responsibilities
KEY DUTIES
- Effectively lead the management teams that provide a range of services across the department.
- Ensure all staff managed receives individual appraisals in line with Trust policy, including formulation of personal development plans (PDPs), and that identified training and personal development are progressed.
- To agree with the Deputy Director of Information the annual budget for the teams and ensure that resources agreed are applied in the most efficient way to deliver a value for money service within the allocated resource.
- To ensure the Trust complies with all local and national requirements for the provision of information.
- To ensure that all data reported undertaken within the Trust is delivered to the required quality and timeframes.
- To develop and implement operational and strategic plans for the Trusts information functions ensuring that these plans are aligned to the delivery of the Trusts objectives.
- Ensure that all directions from internal and external audits are applied within the information teams.
- To liaise with colleagues throughout the Trust on all issues associated with information provision and interpretation.
- To actively maintain own levels of knowledge and skills in relation to latest informational development
- To deliver presentations to internal and external bodies on informational issues and changes to informational needs, provisions process, procedures, requirements, and practices.
- To provide direction to all staff on judgements around complex informational issues.
- To lead the activities of the information function to meet all internal and external information deadlines.
- Develop, have ratified, and implement policies and procedures within the organisation that ensure national standards are met and best practice complied with for the provision of data and information.
- To develop and implement training programmes for both information and non-information staff.
- To ensure that all Trust operatives have the appropriate knowledge and skills appropriate to their roles.
- Ensure all local, NHSE and national data returns in line with guidance, requirements, and timeframes.
- Responsible as team lead for health and safety issues within the department.
- Responsible for ensuring all Trust property and equipment is secure.
- Ensure information processes are documented, regularly reviewed, and maintained, and that appropriate staff are informed of changes affecting data & information provision, to ensure continuity of service.
- Liaise with clinical and directorate staff to ensure the most appropriate data collection systems and documentation are in place to support the information process.
- Attend local, regional, and national meetings pertaining to data and information issues as necessary.
- Raise awareness of information issues through presentations to clinicians, managers and all new members of staff.
- Maintain a close relationship with the Digital team to ensure information functions and mandatory reporting can be delivered through the appropriate systems.
- Develop approaches which ensure that informational capture, treatment, and analysis support the maximisation of PbR income for the Trust.
- Deputise for Director of Information at all levels as required, chairing meetings where appropriate and assuming full responsibility when required to undertake the Acting Deputy Director of Information role.
- Take a lead role in the resolution of any local patient information collection issues which may have a detrimental effect on the quality or coverage of information and provision.
- Support the business planning process.
- Work closely with Finance colleagues to align financial and activity information appropriately in support of the Trusts business principles.
- Lead and direct others within the department on ad hoc projects and developments.
- Participate in staff appraisal and sustain and improve individual performance using development opportunities provided by the Trust.
- Develop appropriate performance measures to reflect the work of the information function, highlighting any areas of concern.
- Use Microsoft Office applications.
- Ensure information staff comply with Health and Safety Policies.
- Attend local mandatory training and ensure information staff receive updates in line with Trust policies.
- Ensure own Health and Safety and that of others.
- Maintain the confidentiality and integrity of electronic data in line with the requirements of the Data Protection Act and Caldicott.
- Maintain confidentiality of all patient information according to local guidelines.
Person Specification
Qualifications
Essential
- Degree or equivalent
- Post - graduate qualification or equivalent, relevant IT/info related qualifications (e.g., PRINCE)
Desirable
- Master's degree level or equivalent
Knowledge & Experience
Essential
- Significant working in a senior information related role
- Significant experience of working with various IT systems
- Experience of managing a departmental budget and the authorities associated with delegated financial limits
- Experience of managing high performing multi-disciplinary teams
- Experience of day-to-day management of staff including, recruitment, appraisals, performance management, training and personal; and professional development
- Experience in the design and development of ad hoc reporting tools e.g., databases to meet the requirements of information users
- Experience in the development of new and innovative tools and approaches in the collation and reporting of data in supporting business decision making
- Experience in the auditing of data quality
- Experience in leading specific information projects and engaging clinical and nonclinical staff
- Experience of being self-managing with a high degree of autonomy with regards to decision making on informational issues and broader business decisions
Skills
Essential
- Ability to collect, interpret and present outcomes from complex, sensitive, and contentious information to a range of internal and external staff on a one to one and group basis
- The ability to guide and influence operational and strategic decisions based upon the analysis and interpretation of epidemiological and other data
- A high degree of exposure to acute NHS Trust clinical information systems from which data extracts are derived and reporting and interpretation of data is undertaken in support of business decisions
- The ability to compare internal data with peer group data and identify and explain variances between internal performance and peer group performance on a one to one and group basis and draw opinions together to map a direction of travel based on the outcome
- Ability to direct organisational managerial and clinical staff to specific information issues which highlight anomalies or variances in performance
- Lead the activities of the information department to meet required deadlines, to allocate resource appropriately, to prioritise completing workloads and to quality assure the outputs of others within the team providing information
- To support on the development of corporate activity plans, both demand and supply side, across a strategic timeframe, accounting for issues including but not limited to changes in models of care, anticipated future guidance, peer group performance and epidemiological information, which may or may not be incomplete and therefore require individual judgement and a potentially high degree of uncertainty over the longer planning horizon
- Ability to propose, develop and implement policies appropriate for the information function and the broader organisation in the management, use and application of activity data in supporting organisational decision making
- Lead multi-professional groups in new ways of collating, understanding data in line with required guidance and changes in national policy and best practice
- Ability to use multiple software applications to an expert level
- Self-motivated
- Tenacious approach regarding constructive challenge
- Innovative thinker in the development of alternative delivery methods
- Self-reliant and able to deal with a high degree of ambiguity
- Self-directing
- Completer finisher
- Ability to concentrate on complex tasks and manage other work demands such as staffing issues
- High degree of flexibility in the delivery of activity information in line with required deadlines
Desirable
- High degree of self-awareness
Other
Essential
- Flexibility around working hours notably around month end period
Desirable
Person Specification
Qualifications
Essential
- Degree or equivalent
- Post - graduate qualification or equivalent, relevant IT/info related qualifications (e.g., PRINCE)
Desirable
- Master's degree level or equivalent
Knowledge & Experience
Essential
- Significant working in a senior information related role
- Significant experience of working with various IT systems
- Experience of managing a departmental budget and the authorities associated with delegated financial limits
- Experience of managing high performing multi-disciplinary teams
- Experience of day-to-day management of staff including, recruitment, appraisals, performance management, training and personal; and professional development
- Experience in the design and development of ad hoc reporting tools e.g., databases to meet the requirements of information users
- Experience in the development of new and innovative tools and approaches in the collation and reporting of data in supporting business decision making
- Experience in the auditing of data quality
- Experience in leading specific information projects and engaging clinical and nonclinical staff
- Experience of being self-managing with a high degree of autonomy with regards to decision making on informational issues and broader business decisions
Skills
Essential
- Ability to collect, interpret and present outcomes from complex, sensitive, and contentious information to a range of internal and external staff on a one to one and group basis
- The ability to guide and influence operational and strategic decisions based upon the analysis and interpretation of epidemiological and other data
- A high degree of exposure to acute NHS Trust clinical information systems from which data extracts are derived and reporting and interpretation of data is undertaken in support of business decisions
- The ability to compare internal data with peer group data and identify and explain variances between internal performance and peer group performance on a one to one and group basis and draw opinions together to map a direction of travel based on the outcome
- Ability to direct organisational managerial and clinical staff to specific information issues which highlight anomalies or variances in performance
- Lead the activities of the information department to meet required deadlines, to allocate resource appropriately, to prioritise completing workloads and to quality assure the outputs of others within the team providing information
- To support on the development of corporate activity plans, both demand and supply side, across a strategic timeframe, accounting for issues including but not limited to changes in models of care, anticipated future guidance, peer group performance and epidemiological information, which may or may not be incomplete and therefore require individual judgement and a potentially high degree of uncertainty over the longer planning horizon
- Ability to propose, develop and implement policies appropriate for the information function and the broader organisation in the management, use and application of activity data in supporting organisational decision making
- Lead multi-professional groups in new ways of collating, understanding data in line with required guidance and changes in national policy and best practice
- Ability to use multiple software applications to an expert level
- Self-motivated
- Tenacious approach regarding constructive challenge
- Innovative thinker in the development of alternative delivery methods
- Self-reliant and able to deal with a high degree of ambiguity
- Self-directing
- Completer finisher
- Ability to concentrate on complex tasks and manage other work demands such as staffing issues
- High degree of flexibility in the delivery of activity information in line with required deadlines
Desirable
- High degree of self-awareness
Other
Essential
- Flexibility around working hours notably around month end period
Desirable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
