Job summary
Mersey and West Lancashire Teaching Hospitals NHS Trust are working in collaboration with Cheshire and Merseyside Cancer Alliance (CMCA) to ensure that all patients with a cancer diagnoses have access to personalised care interventions .Personalised Care and Support Planning is a core deliverable of the NHS Cancer Plan and ensures that patients and their families are supported to live with and beyond their cancer diagnosis
The aim of this project is to ensure that Personalised Care and Support Plans (PCSP) (based on Holistic Needs Assessments (HNAs)) are available for all cancer patients, and data is submitted to Cancer Outcomes and Services Data set (COSD).
Personalised care has been identified as a key priority within the NHS Long Term Plan and the aim contributes to the overall Long-Term Plan personalised care ambition that:
- Where appropriate every person diagnosed with cancer will have access to personalised care, including needs assessment, a care plan and health and wellbeing information and support.
Main duties of the job
The successful post holder will lead on a digital personalised care project They will lead on developing Standard Operating Procedures (SOP) / Policies for HNAs and PCSPs (linked to LCN CQG Personalised Care Working Group outcomes - HNA Guidance / Principles). The post holder will lead on:
- Relationships and communications with the Trust Informatics Department, Macmillan, MWL cancer nurse specialists, cancer support workers and clinicians at all levels
- developing a plan to improve the quality of data compliance for personalised care interventions across Trust
- the roll out the e HNA digital platform for holistic needs assessment
- the work with the BI team to develop a interactive dashboard on all Personalised care interventions deliver a wide range of clinical systems such as SCR and My Care plan
- reporting on MWL and site-specific team performance against KPI's for the CMCA board and COPOG
- developing a trust SOP for Personalised Care interventions
- the development of a suite of KPI's with clinical teams to demonstrate activity and quality of PC interventions
- the development of sustainably reporting tools
- optimising the interface with SCR and EDMS of e HNA platform
- improving performance on the number patients using e HNA platform electronically
- handover solution
Initially, this role would lead the implementation of scope current performance, develop suite key performance indicators and outline the associated process changes and benefits realisation:
About us
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CAREthat is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
Job description
Job responsibilities
The role will be undertaken by an experienced nurses who will lead the stakeholder engagement, communications and training required by the clinical teams to ensure that systems are adopted, implemented in a timely manner and that benefits are achieved, and patient outcomes are improved.
Responsibilities extend into Business as Usual (BaU) to monitor the systems for compliance and act accordingly and escalate concerns, as necessary, to senior members within the Informatics team and the Hospital Trust. The role will provide hands on clinical advice to users so they can use the systems effectively for the benefit of patients and staff. The role will also ensure that the changes and rollout of the above systems are completed safely in line with Trust priorities and policies.
KEY DUTIES
- To be the link between Informatics and the Trust, ensuring effective communication between Informatics and Clinical subject matter experts.
- To engage Trust clinicians at all levels and ensure implementation of the IT projects and to be a point of contact for system-related problems.
- To be visible, supportive, and responsive to resolve any queries.
- Lead on the pilot implementations of clinical systems, and subsequent rollout across all specialties working closely with the clinical leads.
- To champion the timely updates of the system across the Hospital, such as real-time Admissions- Discharges and Transfers (ADT) so that patients appear on the correct ward lists
- Lead on the implementation of clinical systems and their subsequent rollout across the Trust working closely with the operational clinical leads in all care settings.
- To jointly lead on the IT end user acceptance testing, to ensure the system is clinically sound and any changes introduced meet Trust policy.
- To review and amend changes to Trust policy as required.
- To provide advice for the Projects Team, ranging from clinical advice to arranging staff to access training.
- To lead and advise the necessary training programme for to ensure that clinical users are trained to a suitable standard.
- To provide opinions based on clinical experience.
- To champion the use of the systems and its benefits realisation.
- To monitor the systems for compliance and act accordingly to address issues of non-compliance. To then diagnose the reasons and escalate concerns when appropriate to senior members within the trust.
- To work closely with the Clinical Leads and keep them informed of all major developments and discuss the system regularly.
- To attend the Project Boards/Project Team meetings where required and keep up to date with minutes and highlight reports.
- Prepare and provide presentations as required, of the system as well as the benefits and of data results. The audience may include Execs, Consultants, and CCGs or ward based staff.
- To be aware of the benefits and ensure correct auditing and data collection is occurring for benefits realisation.
CLINICAL & PROFESSIONAL RESPONSIBILITIES
- Maintain Professional Registration and meet NMC Revalidation requirements.
- Adhere to relevant Code of Practice of Professional body.
- To maintain clinical competence and credibility as a senior nurse within the Trust.
- To offer senior clinical and professional support and advice to the nursing workforce by increasing awareness and other clinical teams.
ADMINISTRATIVE RESPONSIBILITIES
- To own the stakeholder communications plan and clinical aspects of the project website, providing timely responses to clinicians, escalating where appropriate
- To run the ADT compliance report monthly. To target areas and implement strategies to help improve the Trusts ADT compliance.
- To monitor compliance the compliance of systems in line with hospital and national policy and take corrective action in areas of non-compliance.
- To ensure that mobile technology deployed in clinical areas is suitable for use in the operational settings and complies with Trust clinical and infection policies.
- To keep the link nurse register up to date and ensure this is communicated to the trainers and the help desk staff to ensure staff can be trained by link nurses and have passwords as needed.
- To run the Task and Finish Group and Users Groups. To organise and plan each meeting including the agenda. They are responsible for the distribution of the previous meetings minutes and agenda prior to the meetings as well as the organising and running of the group.
- Be responsible for Standard Operation Plan as well as developing the clinical content of the intranet pages. To ensure that anything that is amended in the SOP is updated appropriately in the training manuals so that all information is consistent.
TEACHING & TRAINING RESPONSBILITIES
- Provide guidance in the use of the system from a Clinical perspective to the training team.
- Self-development.
- Keep updated of prescribing and administration best practice.
- Maintain expert knowledge in the system and its associated reporting tools.
Job description
Job responsibilities
The role will be undertaken by an experienced nurses who will lead the stakeholder engagement, communications and training required by the clinical teams to ensure that systems are adopted, implemented in a timely manner and that benefits are achieved, and patient outcomes are improved.
Responsibilities extend into Business as Usual (BaU) to monitor the systems for compliance and act accordingly and escalate concerns, as necessary, to senior members within the Informatics team and the Hospital Trust. The role will provide hands on clinical advice to users so they can use the systems effectively for the benefit of patients and staff. The role will also ensure that the changes and rollout of the above systems are completed safely in line with Trust priorities and policies.
KEY DUTIES
- To be the link between Informatics and the Trust, ensuring effective communication between Informatics and Clinical subject matter experts.
- To engage Trust clinicians at all levels and ensure implementation of the IT projects and to be a point of contact for system-related problems.
- To be visible, supportive, and responsive to resolve any queries.
- Lead on the pilot implementations of clinical systems, and subsequent rollout across all specialties working closely with the clinical leads.
- To champion the timely updates of the system across the Hospital, such as real-time Admissions- Discharges and Transfers (ADT) so that patients appear on the correct ward lists
- Lead on the implementation of clinical systems and their subsequent rollout across the Trust working closely with the operational clinical leads in all care settings.
- To jointly lead on the IT end user acceptance testing, to ensure the system is clinically sound and any changes introduced meet Trust policy.
- To review and amend changes to Trust policy as required.
- To provide advice for the Projects Team, ranging from clinical advice to arranging staff to access training.
- To lead and advise the necessary training programme for to ensure that clinical users are trained to a suitable standard.
- To provide opinions based on clinical experience.
- To champion the use of the systems and its benefits realisation.
- To monitor the systems for compliance and act accordingly to address issues of non-compliance. To then diagnose the reasons and escalate concerns when appropriate to senior members within the trust.
- To work closely with the Clinical Leads and keep them informed of all major developments and discuss the system regularly.
- To attend the Project Boards/Project Team meetings where required and keep up to date with minutes and highlight reports.
- Prepare and provide presentations as required, of the system as well as the benefits and of data results. The audience may include Execs, Consultants, and CCGs or ward based staff.
- To be aware of the benefits and ensure correct auditing and data collection is occurring for benefits realisation.
CLINICAL & PROFESSIONAL RESPONSIBILITIES
- Maintain Professional Registration and meet NMC Revalidation requirements.
- Adhere to relevant Code of Practice of Professional body.
- To maintain clinical competence and credibility as a senior nurse within the Trust.
- To offer senior clinical and professional support and advice to the nursing workforce by increasing awareness and other clinical teams.
ADMINISTRATIVE RESPONSIBILITIES
- To own the stakeholder communications plan and clinical aspects of the project website, providing timely responses to clinicians, escalating where appropriate
- To run the ADT compliance report monthly. To target areas and implement strategies to help improve the Trusts ADT compliance.
- To monitor compliance the compliance of systems in line with hospital and national policy and take corrective action in areas of non-compliance.
- To ensure that mobile technology deployed in clinical areas is suitable for use in the operational settings and complies with Trust clinical and infection policies.
- To keep the link nurse register up to date and ensure this is communicated to the trainers and the help desk staff to ensure staff can be trained by link nurses and have passwords as needed.
- To run the Task and Finish Group and Users Groups. To organise and plan each meeting including the agenda. They are responsible for the distribution of the previous meetings minutes and agenda prior to the meetings as well as the organising and running of the group.
- Be responsible for Standard Operation Plan as well as developing the clinical content of the intranet pages. To ensure that anything that is amended in the SOP is updated appropriately in the training manuals so that all information is consistent.
TEACHING & TRAINING RESPONSBILITIES
- Provide guidance in the use of the system from a Clinical perspective to the training team.
- Self-development.
- Keep updated of prescribing and administration best practice.
- Maintain expert knowledge in the system and its associated reporting tools.
Person Specification
Qualifications
Essential
- Educated to Degree level and/or equivalent qualification and/or equivalent experience
- NMC Registration
Knowledge & Experience
Essential
- Significant experience of working in a hospital clinical environment
- Knowledge and understanding of a wide range of clinical systems
- Knowledge of ward, ED and outpatient-based processes (e.g. prescribing and drugs administration)
- Experience of Microsoft packages, including but not limited to, Excel and Word
- Demonstrates professional and personal credibility
- Ability to champion IT as an enabler in a clinical environment whilst responding positively to users' own situations and abilities
- Ability to provide opinions/ supporting evidence based on clinical experience within an IT forum
Desirable
- Knowledge of national standards for recording patient assessments and clinical data
- Knowledge and Experience of Clinical Audits
Skills
Essential
- Demonstrates ability to motivate performance in both self/ others to achieve objectives
- Ability to work on own initiative to make decisions that resolve situations in a timely manner
- Skills in understanding change and managing the communication of same in a way that users can cope effectively with it
- Presentation skills required to deliver ad-hoc support/ workshops as appropriate
- Good interpersonal, organisation and communication skills
- Able to problem solve, anticipate future requirements and be proactive in responding to same
- Committed to embracing new technologies
- Ability to recognise own boundaries and escalate where appropriate
- Ability to demonstrate and report clinical benefits provide evidence
Other
Desirable
- Ability to travel to various hospital locations by own car/ assisted driver
Person Specification
Qualifications
Essential
- Educated to Degree level and/or equivalent qualification and/or equivalent experience
- NMC Registration
Knowledge & Experience
Essential
- Significant experience of working in a hospital clinical environment
- Knowledge and understanding of a wide range of clinical systems
- Knowledge of ward, ED and outpatient-based processes (e.g. prescribing and drugs administration)
- Experience of Microsoft packages, including but not limited to, Excel and Word
- Demonstrates professional and personal credibility
- Ability to champion IT as an enabler in a clinical environment whilst responding positively to users' own situations and abilities
- Ability to provide opinions/ supporting evidence based on clinical experience within an IT forum
Desirable
- Knowledge of national standards for recording patient assessments and clinical data
- Knowledge and Experience of Clinical Audits
Skills
Essential
- Demonstrates ability to motivate performance in both self/ others to achieve objectives
- Ability to work on own initiative to make decisions that resolve situations in a timely manner
- Skills in understanding change and managing the communication of same in a way that users can cope effectively with it
- Presentation skills required to deliver ad-hoc support/ workshops as appropriate
- Good interpersonal, organisation and communication skills
- Able to problem solve, anticipate future requirements and be proactive in responding to same
- Committed to embracing new technologies
- Ability to recognise own boundaries and escalate where appropriate
- Ability to demonstrate and report clinical benefits provide evidence
Other
Desirable
- Ability to travel to various hospital locations by own car/ assisted driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
