Endoscopy Scheduler
This job is now closed
Job summary
Endoscopy Scheduling Officer
Permanent
Full Time - 37.5 hours per week
Monday 12.00 - 20.00
Tuesday 09.00 - 17.00
Wednesday 12.00 - 20.00
Thursday 09.00 - 17.00
Friday 09.00 - 17.00
We are looking for a motivated individual to join our team of endoscopy schedulers working within our busy endoscopy booking office. If you are eager to learn, have a flexible approach to work and are reliable and enthusiastic, we would like to hear from you.
The role involves the booking of patients needing endoscopy in accordance with all Diagnostic, RTT and Cancer Targets.
You will be working as part of a friendly, welcoming and expert Multidisciplinary Endoscopy Team who are enthusiastic and encouraging in a happy working environment. Mentoring, training and guidance will be provided to the successful candidate.
The successful candidate will also work closely with both Medical and Nursing Staff within the department, who think of the Patient first and always uphold the Trusts values.
Main duties of the job
To analyse and manage waiting lists to enable planning of patient procedure dates ensuring that Diagnostic, RTT and Cancer Targets are met.
To communicate appointment related information to the patient by phone. Issuing letters and bowel preparation to booked patients.
To track and retrieve referrals and associated records in a timely manner.
You should have excellent keyboard skills. Knowledge of the Hospital Patient Administrative System (Medway) and have some experience working within an office setting. Good communication and telephone skills and the ability to work independently are also essential.
About us
The Secretary of State has approved the partnership between St Helens & Knowsley Teaching Hospitals and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CAREthat is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits.
Details
Date posted
02 October 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£22,816 to £24,336 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
347-5430647-A
Job locations
Ormskirk
Wigan Road
Ormskirk
L39 2AZ
Employer details
Employer name
Mersey and West Lancashire Teaching Hospitals NHS Trust
Address
Ormskirk
Wigan Road
Ormskirk
L39 2AZ
Employer's website
https://www.merseywestlancs.nhs.uk/ (Opens in a new tab)








Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Mersey and West Lancashire Teaching Hospitals NHS Trust's privacy notice (opens in a new tab)