Job summary
The post will support the delivery of the St Helens Cares Place-based Partnership and Local Care System. The post will act as a champion and change agent for transformational integrated change across the St Helens Cares Place-based Partnership with employment and workforce development initiatives. The post will work collaboratively with all partners and key stakeholders to support the development and implementation of a Skills Academy aligned to the vision, aims, objectives and priorities of St Helens Cares.
Are you able to act as a champion for transformational integrated change?
Do you have the skills to work collaboratively with a wide range of partners and key stakeholders to drive the development and implementation of a Skills Academy and St Helens Place-based Innovation Hub aligned to the vision, aims, objectives and priorities of St Helens Cares.?
If so we want to hear from you.
Main duties of the job
The successful post holder will be expected to lead on;
- establishing a Work Programme to create a Skills Academy in St Helens adopting a hub and spoke model.
- learning pathways review and redesign, working collaboratively with partners to develop integrated pathways which support the development of new roles and ways of working.
- the development of a training programme and associated engagement and careers information, advice and guidance to enable more local people to enter and progress their careers in the health & social care sector.
The successful candidate will have regular contact with a wide range of staff at all levels across our key partners in St Helens as well as senior and other representatives of local stakeholders, include:
- St Helens Borough Council,
- Cheshire and Merseyside ICB leadership and place teams
- Clinical Leaders
- Colleagues within NHSE
- Senior leaders across Cheshire and Merseyside, NHS, local authorities and other third sector organisations
- Key stakeholders within the St Helens Cares Local Place-based Partnership, including Primary Care Network Leads
So if you have a successful track record in service redesign, transformation management and quality improvement in a health social care or other setting and can meet the requirements of the Job Description and persons specification apply now.
About us
The Secretary of State has approved the partnership between St Helens & Knowsley and Southport & Ormskirk Hospitals.
From 1st July we have come together as a single organisation under the name Mersey & West Lancashire Teaching Hospitals NHS Trust.
The Trust delivers acute hospital care, intermediate care, community, and primary care services to a population of over 600,000 people with a combined workforce of around 9000 dedicated and skilled staff from 17 locations including Whiston, Southport & Formby, St Helens, Ormskirk and Newton hospitals.
The Trust provides regional services for burns, plastic surgery and spinal injuries to more than 4 million people across Mersey and West Lancashire, Cheshire, the Isle of Man and North Wales.
Our Vision is to deliver 5 Star Patient Care:
- CAREthat is evidence based, high quality and compassionate
- SAFETY that is of the highest standards
- COMMUNICATION that is open, inclusive and respectful
- SYSTEMS that are efficient, patient centred and reliable
- PATHWAYS that are best practice and embedded, but also respect the individual needs of patients
Our achievements include:
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
Please see our Wellbeing & Benefits booklet for more information on our staff benefits. Accessible version available upon request.
Job description
Job responsibilities
KEY DUTIES
- Lead on establishing a Work Programme to create a Skills Academy in St Helens adopting a hub and spoke model.
- Lead on learning pathways review and redesign, working collaboratively with partners to develop integrated pathways which support the development of new roles and ways of working.
- Lead on the development of a training programme and associated engagement and careers information, advice, and guidance to enable more local people to enter and progress their careers in the health & social care sector.
- Demonstrate the skills and capability to work where required, within the St Helens programme management approach, to support the provision of integrated local services across health, care, and wider system partners.
- To manage team and drive delivery of a range of business initiatives and projects
- To operate in a highly political and sensitive environment
- Support the portfolio of initiatives in demonstrating value for money for the current spend.
- To monitor, interpret and quality assure progress against deliverables that often require adjustments specifically in relation to the complex corporate business agenda, strategic objectives, and the business planning process.
- Develop and present a range of reports to the St Helens Place Executive Management Team and other partner audiences/ reporting bodies.
- Lead the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues, and dependencies, considering best practice and current options, and ultimately making decisions in the best interest of the project.
- Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
- Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
- Consider the impact of any change the projects will have on the NHS and oversee handover of any products to ensure full ownership and buy-in within the business.
- Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS.
QUALITY IMPROVEMENT
- Support pathway development, horizon scan best practice and best evidence nationally to identify areas for improvement.
- Work closely with partner organisations to deliver improvements in education and learning activity.
- Undertake research as necessary to the role including benchmarking and evidence base evaluation.
- Monitor and analyse performance outcome measures relevant to assigned projects/contracts.
PEOPLE MANAGEMENT
- Directly manages the project team, responsible for day-to-day work assigned to Team.
- Responsible for recruitment.
- Responsible for undertaking appraisal and personal development and managing any employee relations issues.
- Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
- To support, motivate and develop people within the team.
- Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget.
- Apply influencing and persuasion skills to obtain consensus and an agreement to work collaboratively to deliver project objectives across your area.
- Responsible for engaging with challenging stakeholders with sensitivity and understanding, taking into account the impact of change on individuals, roles and departments within an organisation. Achieved through the application of change management skills to tackle resistant and enable change.
- Pro-actively manage stakeholders, respond to, and resolve conflict when this arises through facilitation or other appropriate mechanisms.
- Manage senior staff without authority and be responsible for directing and supervising individuals within the programme team and in partner organisations during the implementation of the projects they are responsible for.
- Responsible for managing any customer supplier relationships for the projects responsible for. This includes the requirement to gather, document, convey and review IT and other specifications.
- Act as central source of information for the project providing expert advice, guidance and support to organisations and individual leads.
- Keep abreast of advances in relevant project management, new techniques and developments that occur, undertaking any additional training that may be required, including online research, workshops and attendance at relevant user groups or forums.
Job description
Job responsibilities
KEY DUTIES
- Lead on establishing a Work Programme to create a Skills Academy in St Helens adopting a hub and spoke model.
- Lead on learning pathways review and redesign, working collaboratively with partners to develop integrated pathways which support the development of new roles and ways of working.
- Lead on the development of a training programme and associated engagement and careers information, advice, and guidance to enable more local people to enter and progress their careers in the health & social care sector.
- Demonstrate the skills and capability to work where required, within the St Helens programme management approach, to support the provision of integrated local services across health, care, and wider system partners.
- To manage team and drive delivery of a range of business initiatives and projects
- To operate in a highly political and sensitive environment
- Support the portfolio of initiatives in demonstrating value for money for the current spend.
- To monitor, interpret and quality assure progress against deliverables that often require adjustments specifically in relation to the complex corporate business agenda, strategic objectives, and the business planning process.
- Develop and present a range of reports to the St Helens Place Executive Management Team and other partner audiences/ reporting bodies.
- Lead the team in the delivery of project plans, allocating tasks as appropriate, identifying risks, issues, and dependencies, considering best practice and current options, and ultimately making decisions in the best interest of the project.
- Be responsible for a high standard of work supporting the delivery of projects on time, to quality standards and in a cost-effective manner.
- Maintain the project initiation document and associated plans with regular team meetings to monitor progress and resources.
- Consider the impact of any change the projects will have on the NHS and oversee handover of any products to ensure full ownership and buy-in within the business.
- Ensure that the projects maintain business focus, have clear authority and that the context, including risks, is actively managed in alignment with the strategic priorities of NHS.
QUALITY IMPROVEMENT
- Support pathway development, horizon scan best practice and best evidence nationally to identify areas for improvement.
- Work closely with partner organisations to deliver improvements in education and learning activity.
- Undertake research as necessary to the role including benchmarking and evidence base evaluation.
- Monitor and analyse performance outcome measures relevant to assigned projects/contracts.
PEOPLE MANAGEMENT
- Directly manages the project team, responsible for day-to-day work assigned to Team.
- Responsible for recruitment.
- Responsible for undertaking appraisal and personal development and managing any employee relations issues.
- Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
- To support, motivate and develop people within the team.
- Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget.
- Apply influencing and persuasion skills to obtain consensus and an agreement to work collaboratively to deliver project objectives across your area.
- Responsible for engaging with challenging stakeholders with sensitivity and understanding, taking into account the impact of change on individuals, roles and departments within an organisation. Achieved through the application of change management skills to tackle resistant and enable change.
- Pro-actively manage stakeholders, respond to, and resolve conflict when this arises through facilitation or other appropriate mechanisms.
- Manage senior staff without authority and be responsible for directing and supervising individuals within the programme team and in partner organisations during the implementation of the projects they are responsible for.
- Responsible for managing any customer supplier relationships for the projects responsible for. This includes the requirement to gather, document, convey and review IT and other specifications.
- Act as central source of information for the project providing expert advice, guidance and support to organisations and individual leads.
- Keep abreast of advances in relevant project management, new techniques and developments that occur, undertaking any additional training that may be required, including online research, workshops and attendance at relevant user groups or forums.
Person Specification
Qualifications
Essential
- Qualified to Degree level
- Evidence of postgraduate study e.g., CIPD membership OR equivalent demonstrable level of knowledge/ experience
- Project or programme management qualification e.g., PRINCE 2
- Evidence of continued professional development in workforce related issues
Knowledge & Experience
Essential
- Experience of producing business cases in the health sector
- Significant experience as a programme manager/equivalent within the NHS, including experience at a senior level
- Extensive experience of managing and leading change in a clinical, health and/or social care environment
- Proven ability to meet key deliverables and milestones of complex projects
- Experience of working with staff side representatives in a change environment
- Management of change in a large, complex organisation
- Management of projects that span multiple organisations
- Significant experience of Risk Management and reporting
- Significant experience in writing programme and project documents, project plans, reports, business cases, papers and briefings/communications
- Experience of providing strategic support and presenting confidently to very senior colleagues e.g., Directors of Finance/ HR Directors / Chief Executives
- Experience in the line management of project teams/programme management office (PMO)
- Experience of line management, including sickness absence management, managing performance and appraisals.
- Proven ability to manage resources effectively
Desirable
- Ability to identify, design, deliver and evaluate L&OD programmes and projects
- Knowledge and experience of the private, voluntary and independent sector
Skills
Essential
- High level and professional verbal and written communication and presentation skills
- Ability to effectively manage difficult and challenging relationships, effectively utilising a range of influencing, negotiating, facilitating and conflict resolution skills
- Ability to engage, inspire, enthuse, motivate and develop others
- Experience of communicating and engaging with a range of stakeholders, including patients and carers, the public, clinicians, civil servants, service providers, etc
Person Specification
Qualifications
Essential
- Qualified to Degree level
- Evidence of postgraduate study e.g., CIPD membership OR equivalent demonstrable level of knowledge/ experience
- Project or programme management qualification e.g., PRINCE 2
- Evidence of continued professional development in workforce related issues
Knowledge & Experience
Essential
- Experience of producing business cases in the health sector
- Significant experience as a programme manager/equivalent within the NHS, including experience at a senior level
- Extensive experience of managing and leading change in a clinical, health and/or social care environment
- Proven ability to meet key deliverables and milestones of complex projects
- Experience of working with staff side representatives in a change environment
- Management of change in a large, complex organisation
- Management of projects that span multiple organisations
- Significant experience of Risk Management and reporting
- Significant experience in writing programme and project documents, project plans, reports, business cases, papers and briefings/communications
- Experience of providing strategic support and presenting confidently to very senior colleagues e.g., Directors of Finance/ HR Directors / Chief Executives
- Experience in the line management of project teams/programme management office (PMO)
- Experience of line management, including sickness absence management, managing performance and appraisals.
- Proven ability to manage resources effectively
Desirable
- Ability to identify, design, deliver and evaluate L&OD programmes and projects
- Knowledge and experience of the private, voluntary and independent sector
Skills
Essential
- High level and professional verbal and written communication and presentation skills
- Ability to effectively manage difficult and challenging relationships, effectively utilising a range of influencing, negotiating, facilitating and conflict resolution skills
- Ability to engage, inspire, enthuse, motivate and develop others
- Experience of communicating and engaging with a range of stakeholders, including patients and carers, the public, clinicians, civil servants, service providers, etc
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
