Job summary
The post is part of an established Shared Care Record Team delivering a range of technical and change management projects to support the delivery of IM&T modernisation across the Halton, St Helens, and Knowsley health community.
The successful candidate will lead on managing specified large scale, complex projects across Halton, St Helens, and Knowsley, deriving maximum benefit for patients and staff through process redesign and service transformation based on consistent, effective, and innovative use of information technology. This post will lead on ensuring that the interests of the users are represented in developing and deploying these projects.
You will be required to plan, support, facilitate and monitor progress of designated projects and programmes, and report progress and exceptions to the Assistant Director of Informatics (Portfolio) and respective project boards.
Main duties of the job
Responsible for the management and delivery of the St Helens Cares Shared Care outcomes and objectives and to deliver the implementation of the Knowsley Shared Care Record.
- Develop policy and standards in support of the Shared Care Record strategy.
- To be responsible for the development and implementation of the Shared Care Record solution
- Ensure an appropriate governance / service framework is in place and fully embedded within the Shared Care Record team
- Assist in the development of the wider St Helens Cares' IT strategy
- Work collaboratively within the Cheshire & Merseyside STP in support of an integrated Care Record as this matures
- Lead on the engagement across the St Helens Borough to aid high levels of system usage by all parties e.g. GP's, Social Workers, hospital staff, community staff, etc.
- Managing support of the CIPHA system in line with the SLA, and act as the Trusted Authority and Single Point of Contact for C & M National Immunisation System access requests.
- To plan, manage and implement a wide range of IM&T Projects across the
- To organise, provide guidance and take direction from a Project
- To lead on the management of key programmes of work as defined in the IM&T
- The project manager will, using formal project management methods, be responsible for the management and delivery of IM&T Projects, and This will be the full project life cycle from identification of requirements to the realisation of benefits and business change.
About us
St Helens & Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside and one of the few in the country to achieve OUTSTANDING rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across the North West, North Wales, and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our '5 Star Patient Care' strategy is at the heart of what we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
- Acute Trust of the Year HSJ Awards November 2019
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
- Best place to work in the North West (NHS Staff Survey 2021)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas:
- Standard of care
- Best place to work
- Care of patients being the Trust's priority
- Staff engagement
- Staff morale
- Compassionate & inclusive
- Providing safe environments for staff
Please see attached Wellbeing & Benefits booklet for more information on our benefits for staff. Accessible version available upon request.
Job description
Job responsibilities
KEY DUTIES
- Project / Programme Management.
- Provide leadership, project and programme management and serve as key liaison between system suppliers, users, managers, IM&T Department, project managers and other key stakeholders.
- To organise and ensure project governance structures set up and maintained, to seek direction from and provide advice and guidance to the programme/ project board where necessary.
- Communicate with senior managers and project stakeholders, to provide feedback, risk analysis, project status and details of emerging risks and issues that may impact strategic direction.
- Ensure that all projects are undertaken using NHS and Trust standards, Managing Successful Programmes (MSP) and Prince 2 Project Management methodology.
- Maintain high standards of project management to ensure delivery of the project, on time, to cost and agreed quality.
- To plan and manage the delivery of range of multifaceted IM&T programmes and complex projects in a busy and sometimes conflicting environment.
- Manage virtual programme and project teams, using matrix management, to deliver project deliverables to agreed standards.
- To ensure that information governance requirements and patient impact assessments are undertaken, and any risk identified and notified to the necessary (department) prior to and during the lifecycle of the project.
- To create and ensure that project documentation, Business Cases; Project Plans; Project Initiation Documents and Risk logs etc. are maintained and kept up to date.
- To ensure relevant and accurate communications are provided to senior managers and all project stakeholders providing feedback, risk analysis, project status and requirements that may impact on project delivery and or strategic direction.
- To manage project and programme budgets of varying value ensuring that projects are delivered within the allocated funding and ensuring that project managers work to agreed standards.
- Manage project related meetings ensuring effectiveness and appropriate documentation.
- Create additional documentation as required, e.g., user documentation.
- Understand and resolve complex programme/project technical and organisational issues and to identify solutions.
- To manage project teams of varying size and make up using matrix management. Were necessary, negotiate, liaise, and manage system suppliers to ensure successful product delivery.
- Assist with business change management and identification of business benefits.
- Ensure that business benefits are planned and realised.
- Ensure that support is provided during the agreed warranty period post go-live.
- Ensure all documentation and training is provided for successful hand over of the project deliverable to Business as Usual.
TEACHING & TRAINING RESPONSBILITIES
- Assist in the development of project managers and provide training to new starters.
- Ensure system and user training documentation is delivered for projects.
- Ensure an effective handover to the system manager and IT staff by providing appropriate training and documentation.
- Maintain expert knowledge in a wide range of health-related systems and reporting tools.
- Keep abreast of Project and Programme Management best practice.
- Maintain an awareness of current and emerging technologies that may be beneficial to the Trust and undertake the piloting and testing of these where appropriate.
- Maintain an awareness of the national policies and initiatives interpreting national guidelines for programmes of work for IM&T.
- Maintain an awareness of teaching methodologies and E learning.
- Maintain expert knowledge in a wide range of health-related systems and reporting tools
LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
- It will be a requirement for this post to supervise project support staff and other project managers who have dependent projects.
Job description
Job responsibilities
KEY DUTIES
- Project / Programme Management.
- Provide leadership, project and programme management and serve as key liaison between system suppliers, users, managers, IM&T Department, project managers and other key stakeholders.
- To organise and ensure project governance structures set up and maintained, to seek direction from and provide advice and guidance to the programme/ project board where necessary.
- Communicate with senior managers and project stakeholders, to provide feedback, risk analysis, project status and details of emerging risks and issues that may impact strategic direction.
- Ensure that all projects are undertaken using NHS and Trust standards, Managing Successful Programmes (MSP) and Prince 2 Project Management methodology.
- Maintain high standards of project management to ensure delivery of the project, on time, to cost and agreed quality.
- To plan and manage the delivery of range of multifaceted IM&T programmes and complex projects in a busy and sometimes conflicting environment.
- Manage virtual programme and project teams, using matrix management, to deliver project deliverables to agreed standards.
- To ensure that information governance requirements and patient impact assessments are undertaken, and any risk identified and notified to the necessary (department) prior to and during the lifecycle of the project.
- To create and ensure that project documentation, Business Cases; Project Plans; Project Initiation Documents and Risk logs etc. are maintained and kept up to date.
- To ensure relevant and accurate communications are provided to senior managers and all project stakeholders providing feedback, risk analysis, project status and requirements that may impact on project delivery and or strategic direction.
- To manage project and programme budgets of varying value ensuring that projects are delivered within the allocated funding and ensuring that project managers work to agreed standards.
- Manage project related meetings ensuring effectiveness and appropriate documentation.
- Create additional documentation as required, e.g., user documentation.
- Understand and resolve complex programme/project technical and organisational issues and to identify solutions.
- To manage project teams of varying size and make up using matrix management. Were necessary, negotiate, liaise, and manage system suppliers to ensure successful product delivery.
- Assist with business change management and identification of business benefits.
- Ensure that business benefits are planned and realised.
- Ensure that support is provided during the agreed warranty period post go-live.
- Ensure all documentation and training is provided for successful hand over of the project deliverable to Business as Usual.
TEACHING & TRAINING RESPONSBILITIES
- Assist in the development of project managers and provide training to new starters.
- Ensure system and user training documentation is delivered for projects.
- Ensure an effective handover to the system manager and IT staff by providing appropriate training and documentation.
- Maintain expert knowledge in a wide range of health-related systems and reporting tools.
- Keep abreast of Project and Programme Management best practice.
- Maintain an awareness of current and emerging technologies that may be beneficial to the Trust and undertake the piloting and testing of these where appropriate.
- Maintain an awareness of the national policies and initiatives interpreting national guidelines for programmes of work for IM&T.
- Maintain an awareness of teaching methodologies and E learning.
- Maintain expert knowledge in a wide range of health-related systems and reporting tools
LINE MANAGEMENT/SUPERVISORY RESPONSIBILITIES
- It will be a requirement for this post to supervise project support staff and other project managers who have dependent projects.
Person Specification
Qualifications
Essential
- Educated to master's degree level and/or equivalent qualification and/or relevant work experience
- Prince 2 Practitioner or equivalent qualification
- Management qualification
Desirable
- Managing successful programmes qualification
- Business Systems Analyst qualification
Knowledge & Experience
Essential
- IT industry experience
- Demonstrated NHS project management experience
- Staff management experience
- IT Knowledge across, including but not limited to; IT desktop applications, clinical systems, health related systems, operating systems, networking, database technology, computer and date security, query languages, data migration, interfacing, IT market
- Project management experience
- Financial and risk management experience
Desirable
- Management in an NHS environment experience
- Business systems analysis experience
- Clinical services experience
- Training methodologies experience
Skills
Essential
- IT Literate in MS Office, especially MS Project
- Excellent people management skills
- Excellent analytical skills
- Excellent negotiation skills
- Excellent organisational skills
- Strong written and verbal communication skills
- Change management skills
- Excellent time management skills
- Presentation skills
Desirable
- Training skills
- System management skills
Other
Essential
- Ability to travel various hospital locations by own car/ assisted driver
Person Specification
Qualifications
Essential
- Educated to master's degree level and/or equivalent qualification and/or relevant work experience
- Prince 2 Practitioner or equivalent qualification
- Management qualification
Desirable
- Managing successful programmes qualification
- Business Systems Analyst qualification
Knowledge & Experience
Essential
- IT industry experience
- Demonstrated NHS project management experience
- Staff management experience
- IT Knowledge across, including but not limited to; IT desktop applications, clinical systems, health related systems, operating systems, networking, database technology, computer and date security, query languages, data migration, interfacing, IT market
- Project management experience
- Financial and risk management experience
Desirable
- Management in an NHS environment experience
- Business systems analysis experience
- Clinical services experience
- Training methodologies experience
Skills
Essential
- IT Literate in MS Office, especially MS Project
- Excellent people management skills
- Excellent analytical skills
- Excellent negotiation skills
- Excellent organisational skills
- Strong written and verbal communication skills
- Change management skills
- Excellent time management skills
- Presentation skills
Desirable
- Training skills
- System management skills
Other
Essential
- Ability to travel various hospital locations by own car/ assisted driver
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
St Helens and Knowsley Teaching Hospitals NHS Trust
Address
St Helens College - The STEM Centre, Technology Campus
Pocket Nook
St Helens
WA9 1TT
Employer's website
https://www.sthk.nhs.uk (Opens in a new tab)
