Job summary
An exciting opportunity has arisen for the right candidate as a an Estates and Facilities Property Manager
This post will support Southport & Ormskirk Hospitals and St Helens & Knowsley Teaching Hospitals, its partners and other services as part of the NHS Strategic Transformation Plans and property management services, to deliver professional estates services in support of estates strategy, operations and environmental initiatives whilst determining and delivering positive quality standards but with particular focus on the service user environment.
The role of the Estates and Facilities department is to ensure the provision of an appropriate, safe, secure and high quality environment which meets the needs and expectations of our patients, staff, visitors and provider partners.
The Estates and Facilities Team at Southport and Ormskirk and St Helens & Knowsley Teaching Hospitals plays a pivotal role in supporting Strategic and Service Improvement Objectives. The Implementation Lead will support the operational and project managers to deliver on the Cost Improvement Programme (CIP).
Main duties of the job
- The post holder will be responsible for the management of the Trust estate to ensure an appropriate safe and high-quality environment which is compliant with relevant statutory requirements, DH technical guidance and relevant CQC result standards.
- Responsible for management of the Estates legal services process and actions for acquisition, new lease negotiations and variations, development, and disposal of premises.
- Work closely with the Estates & Facilities Performance Manager to advise on the Estates Strategy, manage the Trust's Capital programme and provide a competent source of technical advice and support on the Trust's estates and estates-related services. Particularly in relation to legal matters and compliance.
About us
St Helens & Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside and one of the few in the country to achieve OUTSTANDING rated by the Care Quality Commission.
We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across the North West, North Wales, and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.
Our '5 Star Patient Care' strategy is at the heart of what we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.
Our latest achievements include:
- Acute Trust of the Year HSJ Awards November 2019
- Trust rated Outstanding by CQC Inspection August 2018
- Top 100 places to work in the NHS (NHS Employers & Health Service Journal)
- Best acute Trust in the North West for quality of care (NHS Staff Survey 2021)
- Best place to work in the North West (NHS Staff Survey 2021)
- Awarded National Preceptorship Accreditation (2023) for our Nursing & AHP Preceptorship Programme
In the NHS Staff Survey 2021 the Trust scored the highest marks in the North West for the following areas:
- Standard of care
- Best place to work
- Care of patients being the Trust's priority
- Staff engagement
- Staff morale
- Compassionate & inclusive
- Providing safe environments for staff
Please see attached Wellbeing & Benefits booklet for more information on our benefits for staff. Accessible version available upon request.
Job description
Job responsibilities
KEY DUTIES
- Supporting the operational and project managers to develop service improvement programmes and projects to deliver the Strategic Estates and business plans.
- Providing timely, relevant, and meaningful information to ensure the teams projects are on schedule, within budget and deliver successful outcomes.
- Managing project assurance and governance of tasks/projects.
- Access, analyse and interpret a wide range of data sources to provide the team with timely, high quality data analysis that supports project scope, performance, and evaluation.
- Assisting in the development of service specifications in line with defined strategy and best practice pathways to deliver measurable improvements in cost effectiveness and health gain for specific pathways of care.
- Supporting the development of improved performance and service delivery in a range of service areas across health and social care boundaries.
- Operating effectively within a complex organisation, managing multiple deadlines, and competing priorities, within a range of constraints on resources.
- Supporting effective communication and stakeholder management, both internally and externally.
- To plan and monitor delivery of operational requirements for the Trust and its partners estate to meet statutory, Care Quality Commission and NHS compliance.
- Provide estates support in regard to relevant specialist area relating to property.
- Responsible for developing systems and practices to improve the patient/service user environment experience and journey.
- Support the Deputy and Associate Director of Estates and Facilities advising on the development of the Estates Strategy. Working within the Estates and Facilities Team, in partnership with clinical and administrative managers and leads, to deliver service improvement projects to achieve the Trusts transformational aims and strategic objectives.
- Provide professional and technical advice on the purchase, leasing, development and disposal of property and land including rateable values, ensuring the best interest of the Trust and its partners.
- To develop appropriate Estate condition surveys to inform and enable the Trust to plan changes to its Estates as required using appropriate tools / technology.
- To ensure robust and effective performance monitoring systems are in place for Estates contracts and services. Apply and demonstrate the value of utilising a structured project management approach tailored to the local context and project whilst adhering to the relevant Business Development and Project Implementation assurance discipline.
- Liaise with professional bodies / landlords / NHSPS as required to ensure compliance / probity in all estate related matters including solicitors, District Valuer and Valuation Officer, and appointed Estate.
- Completion of central information returns including surplus property; ERIC, PAM, PLACE, etc.
- Support the Trusts back log maintenance as required.
- Responsible for the development and management of appropriate estates information systems and information/data storage relating to property contracts and leases.
- Compile and maintain evidence to provide assurance of compliance with statutory instruments; HBNs, HTMS, ACOPs and CQC standards, with particular reference to contracts / leases/ licences as appropriate.
- Responsible for maintaining and updating the property databases including lease renewals / leases and licences to support National initiatives as required.
- Supporting the Strategic Transformation Partnership (STP) / One Public Estate (OPE) initiatives and comply with duties as assigned to the role; support the development of specified business cases including scoping and modelling; using knowledge and expertise facilitate service improvement events to identify opportunities for redesign and sustainable improvement; use a standardised approach to diagnose, implement, and sustain change.
ADMINISTRATIVE RESPONSIBILITIES
- Responsible for monitoring the application and performance of Estates contracts through collection and analysis of Estates data including building and financial data.
- Requirement to use technology to create reports e.g., audit and performance monitoring and to deliver and facilitate training
- Responsible for the provision of clinical information and other activity data that supports the commissioning process in relation to new projects and benefits
- Keyboard use including word processing, spreadsheets, and databases
- Analyse, interpret and present complex data to highlight issues, risks and support decision making.
TEACHING & TRAINING RESPONSBILITIES
- Take responsibility for Personal Continuing Professional Development including mandatory training, attendance on courses and seminars and via technical publications.
- Participate in the performance appraisal system
FINANCIAL RESPONSIBILITY
- Budgetary management is required for this post, a good budgetary awareness and ability to balance practicable solutions v costs is essential.
- To report to and assist the Estates and Facilities Performance Manager in identifying cost improvement programme opportunities (CIP) in support of the Trusts Financial Strategy
- To procure goods and services in accordance with the Trusts standing financial autonomy limits.
- Project management of delegated schemes and bodies of work
- Responsible for supporting the commissioning of projects and procurement of services within defined budgets/cost envelopes and where appropriate proposing a financial envelope.
- Contribute to the preparation of reports and briefings for the Trust and stakeholders.
- In depth analysis, interpretation and production of complex data and multiple reports including financial returns.
- Authorises payments to contractors, suppliers, certifies payment certificates; responsible for installation and dilapidations projects/ responsible for estates capital projects
RESEARCH & AUDIT
- To research and implement best practice for the management of the estate particularly in regard to information and property management.
- Undertakes lessons learned and re-cycle into new practice
- Identifies and disseminates relevant sources of workforce information and policy e.g. bulletins and circular
- Source evidence-based information locally, nationally, and internationally to support innovation and service improvement
Job description
Job responsibilities
KEY DUTIES
- Supporting the operational and project managers to develop service improvement programmes and projects to deliver the Strategic Estates and business plans.
- Providing timely, relevant, and meaningful information to ensure the teams projects are on schedule, within budget and deliver successful outcomes.
- Managing project assurance and governance of tasks/projects.
- Access, analyse and interpret a wide range of data sources to provide the team with timely, high quality data analysis that supports project scope, performance, and evaluation.
- Assisting in the development of service specifications in line with defined strategy and best practice pathways to deliver measurable improvements in cost effectiveness and health gain for specific pathways of care.
- Supporting the development of improved performance and service delivery in a range of service areas across health and social care boundaries.
- Operating effectively within a complex organisation, managing multiple deadlines, and competing priorities, within a range of constraints on resources.
- Supporting effective communication and stakeholder management, both internally and externally.
- To plan and monitor delivery of operational requirements for the Trust and its partners estate to meet statutory, Care Quality Commission and NHS compliance.
- Provide estates support in regard to relevant specialist area relating to property.
- Responsible for developing systems and practices to improve the patient/service user environment experience and journey.
- Support the Deputy and Associate Director of Estates and Facilities advising on the development of the Estates Strategy. Working within the Estates and Facilities Team, in partnership with clinical and administrative managers and leads, to deliver service improvement projects to achieve the Trusts transformational aims and strategic objectives.
- Provide professional and technical advice on the purchase, leasing, development and disposal of property and land including rateable values, ensuring the best interest of the Trust and its partners.
- To develop appropriate Estate condition surveys to inform and enable the Trust to plan changes to its Estates as required using appropriate tools / technology.
- To ensure robust and effective performance monitoring systems are in place for Estates contracts and services. Apply and demonstrate the value of utilising a structured project management approach tailored to the local context and project whilst adhering to the relevant Business Development and Project Implementation assurance discipline.
- Liaise with professional bodies / landlords / NHSPS as required to ensure compliance / probity in all estate related matters including solicitors, District Valuer and Valuation Officer, and appointed Estate.
- Completion of central information returns including surplus property; ERIC, PAM, PLACE, etc.
- Support the Trusts back log maintenance as required.
- Responsible for the development and management of appropriate estates information systems and information/data storage relating to property contracts and leases.
- Compile and maintain evidence to provide assurance of compliance with statutory instruments; HBNs, HTMS, ACOPs and CQC standards, with particular reference to contracts / leases/ licences as appropriate.
- Responsible for maintaining and updating the property databases including lease renewals / leases and licences to support National initiatives as required.
- Supporting the Strategic Transformation Partnership (STP) / One Public Estate (OPE) initiatives and comply with duties as assigned to the role; support the development of specified business cases including scoping and modelling; using knowledge and expertise facilitate service improvement events to identify opportunities for redesign and sustainable improvement; use a standardised approach to diagnose, implement, and sustain change.
ADMINISTRATIVE RESPONSIBILITIES
- Responsible for monitoring the application and performance of Estates contracts through collection and analysis of Estates data including building and financial data.
- Requirement to use technology to create reports e.g., audit and performance monitoring and to deliver and facilitate training
- Responsible for the provision of clinical information and other activity data that supports the commissioning process in relation to new projects and benefits
- Keyboard use including word processing, spreadsheets, and databases
- Analyse, interpret and present complex data to highlight issues, risks and support decision making.
TEACHING & TRAINING RESPONSBILITIES
- Take responsibility for Personal Continuing Professional Development including mandatory training, attendance on courses and seminars and via technical publications.
- Participate in the performance appraisal system
FINANCIAL RESPONSIBILITY
- Budgetary management is required for this post, a good budgetary awareness and ability to balance practicable solutions v costs is essential.
- To report to and assist the Estates and Facilities Performance Manager in identifying cost improvement programme opportunities (CIP) in support of the Trusts Financial Strategy
- To procure goods and services in accordance with the Trusts standing financial autonomy limits.
- Project management of delegated schemes and bodies of work
- Responsible for supporting the commissioning of projects and procurement of services within defined budgets/cost envelopes and where appropriate proposing a financial envelope.
- Contribute to the preparation of reports and briefings for the Trust and stakeholders.
- In depth analysis, interpretation and production of complex data and multiple reports including financial returns.
- Authorises payments to contractors, suppliers, certifies payment certificates; responsible for installation and dilapidations projects/ responsible for estates capital projects
RESEARCH & AUDIT
- To research and implement best practice for the management of the estate particularly in regard to information and property management.
- Undertakes lessons learned and re-cycle into new practice
- Identifies and disseminates relevant sources of workforce information and policy e.g. bulletins and circular
- Source evidence-based information locally, nationally, and internationally to support innovation and service improvement
Person Specification
Qualifications
Essential
- Professional FM and business management knowledge to degree level / equivalent experience
- Specialist knowledge in property management or similar relative knowledge gained through qualifications, training and / or experience
- NVQ 4 level in IT or equivalent/ significant previous experience
Desirable
- Prince 2 / Project Management qualification or working towards.
- General Management Qualification
Knowledge & Experience
Essential
- Knowledge and understanding of performance/ quality auditing systems
- Experience in the management of complex contractual relationships.
- Financial management experience
- Working knowledge of HTM's and HBN's
- Knowledge of NHS policies (including strategic), planning, and overall governance frameworks
- Experience of effective budgetary management and delivery.
Desirable
- Experience of working within an Estates & Facilities environment.
Skills
Essential
- Commitment to professional and personal development
- Highly proficient in the use of information technology and the ability to demonstrate reports suitable for a range of audiences
- Ability to maintain confidentiality
- Use of all Microsoft Office software.
- Knowledge and understanding of performance monitoring, quality assurance, project management, change management and facilitation skills within the NHS underpinned by relevant practical implementation and experience.
- Significant understanding of the legal process associated with the acquisition, leasing and letting, and disposal of properties.
- Ability to use initiative to solve complex problems
- Proven ability to work to deadlines and to translate priorities into logical actions
- Proven experience of leading and facilitating change.
- Understanding of Health and Safety
Other
Essential
- Able to work under pressure and to deadlines.
- Adaptable and can maintain control in stressful situations
Person Specification
Qualifications
Essential
- Professional FM and business management knowledge to degree level / equivalent experience
- Specialist knowledge in property management or similar relative knowledge gained through qualifications, training and / or experience
- NVQ 4 level in IT or equivalent/ significant previous experience
Desirable
- Prince 2 / Project Management qualification or working towards.
- General Management Qualification
Knowledge & Experience
Essential
- Knowledge and understanding of performance/ quality auditing systems
- Experience in the management of complex contractual relationships.
- Financial management experience
- Working knowledge of HTM's and HBN's
- Knowledge of NHS policies (including strategic), planning, and overall governance frameworks
- Experience of effective budgetary management and delivery.
Desirable
- Experience of working within an Estates & Facilities environment.
Skills
Essential
- Commitment to professional and personal development
- Highly proficient in the use of information technology and the ability to demonstrate reports suitable for a range of audiences
- Ability to maintain confidentiality
- Use of all Microsoft Office software.
- Knowledge and understanding of performance monitoring, quality assurance, project management, change management and facilitation skills within the NHS underpinned by relevant practical implementation and experience.
- Significant understanding of the legal process associated with the acquisition, leasing and letting, and disposal of properties.
- Ability to use initiative to solve complex problems
- Proven ability to work to deadlines and to translate priorities into logical actions
- Proven experience of leading and facilitating change.
- Understanding of Health and Safety
Other
Essential
- Able to work under pressure and to deadlines.
- Adaptable and can maintain control in stressful situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
