Assistant Director of Informatics – Service Delivery

Job description

Job responsibilities

To work with the Deputy Director of Informatics, Trust Boards, Executive Directors, Senior Clinicians, general managers, MMDA staff and other key stakeholders within the HIS Partner organisations and the wider community in the overall management of the strategic direction and delivery of ICT service for the Shared Service Partners of the St Helens & Knowsley Health Informatics Service including but not limited to:-

• ICT Service Delivery (Service Desk, Taskforce, IT Procurement, IT Stores and Switchboard)
• Partner SLA negotiation / management
• Promote, champion and drive the implementation and adoption of policies and procedures based on best practice e.g. ITIL, ISO27001, Prince2, MSP, etc.
• Major incidents management / reporting / investigation
• Workforce development
• Risk management
• Budget management

The post holder will provide high level leadership and management to the day to day operations within the HIS ICT Operations function. The post holder will lead on the development and delivery of high quality, customer-focused and secure IT services that support the delivery of high quality patient care, whilst ensuring the successful delivery of technology for, and integration with, the local health community.

Person Specification

Qualifications

Essential

• Degree qualification or Post Graduate qualification MSc/MBA or equivalent demonstrable experience at a senior level.
• Relevant ICT qualifications (e.g. CCIE/MCSE, PRINCE2, ITIL Practitioner)
• Evidence of continuing professional development

Desirable

• Membership of relevant professional or registered body

Knowledge & Experience

Essential

• Significant experience working at a Senior Level in a large, complex, NHS IT department working with various IT systems
• Significant experience with significant involvement in managing demand from multiple work streams including large scale projects
• Experience of inter-action with senior staff/directors in various disciplines

Desirable

• Knowledge of Microsoft, VMWare and other Core ICT Services licencing models

Skills

Essential

• Effective leadership, management and motivational skills and the ability to develop an efficient team
• Extensive IT Skills

Other

Essential

• Ability to travel various hospital locations by own car/ assisted driver

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

St Helens and Knowsley Teaching Hospitals NHS Trust

Address

The Academy Site - Knowsley College (STEM) Campus

Waterside

St Helens

WA9 1TT

Employer's website

https://www.sthk.nhs.uk (Opens in a new tab)