Job summary
We have an exciting opportunity for a highly motivated and experienced Pharmacy Technician with enthusiasm, vision, and excellent organisational and management skills to provide professional and managerial leadership to our ward-level clinical team at Wirral University Teaching Hospitals NHS Trust.
You should be highly competent, hardworking, and reliable with excellent communication and interpersonal skills. As a dynamic individual, you will ensure the efficient and smooth running of the service, and provide a visible, accessible, and respected presence to staff, patients, and their families.
You should have experience of working under pressure, whilst ensuring accuracy and quality of your services. Excellent verbal and written communication skills are essential, and the ability to engage the team is a must.
It is vital applicants are passionate about upholding Trust values in order to provide the best possible service to our patients.
Main duties of the job
As Deputy Team Leader for Medicines Management Technicians, you will manage the day-to-day operations of the ward-based clinical team.
Key responsibilities include:
Co-ordinating daily ward pharmacy operations - including medication history taking, medicines supply and patient counselling.
Supporting the Team Leader, Medicines Management Technicians with the strategic direction of the Medicines Management Technicians service.
Deputise for the Team Leader Medicines Management Technicians, in their absence, at internal pharmacy meetings or Trust meetings.
Leading staff within the team on a daily basis, including ongoing development needs and performance review and deal with HR-related processes, such as sickness absence.
Supervising and providing training and mentorship to all current and new staff involved in the medicines management processes.
Strong leadership, communication, and organisational skills, with an extensive knowledge of pharmacy practices and regulations are essential.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see attached Job Description for further information about the Deputy Team Leader, Medicines Management Technicians position available at WUTH.
Job description
Job responsibilities
Please see attached Job Description for further information about the Deputy Team Leader, Medicines Management Technicians position available at WUTH.
Person Specification
Qualifications, Specific Experience & Training
Essential
- NVQ Level 3 in Pharmacy Services / BTEC in Pharmaceutical Sciences or equivalent
- Professional registration with the General Pharmaceutical Council
- Accredited Checking Technician qualification
- Specialist ward-based pharmacy service knowledge achieved from significant experience as a hospital pharmacy services technician
- Management training course or equivalent experiential learning together with proven record in management of service, staffing and resources
- Experience in delivering of education and training of other staff
- Work effectively within a multidisciplinary team
- Experience of handling conflict including concerns raised by patients or staff
- Experience of change management and/or project work that influenced change
Desirable
- Accredited Medicines Management qualification
- NVQ A1 workplace assessors' qualification
- Involvement in service audit
- Contribution to SOPs and report writing
- Experience of contributing to cost improvement schemes
Personal Attributes
Essential
- Accurate and methodical - good attention to detail
- Enthusiasm for the role
- Lead by example - positive and optimistic
- Able to give feedback constructively and deal with issues sensitively
- Self-motivation and ability to inspire the team and sell the vision for service delivery
- Be assertive, reliable, proactive, conscientious and use initiative
- Ability to multi-task and change from one job to another frequently, working alone and as a team member
- Able to maintain good relationships with staff of all levels in pharmacy and in the Trust
Knowledge and Skills
Essential
- Excellent keyboard and computer skills (email, databases, spreadsheets, word processing and presentation software)
- Excellent written communication skills
- Knowledge of pharmacy computer systems
- Excellent interpersonal skills and ability to discreetly deal with personal staff issues, such as sickness or performance criteria
- Organised and able to prioritise own work and that of others to ensure that objectives are met within agreed deadlines
- Demonstrable understanding of how to manage conflict
- Excellent analytical and problem-solving abilities
- Evidence of ability to guide senior staff with training, education and supervision
- Proactively provide suggestions, ideas and solutions for service improvement
- Excellent customer service skills to negotiate and deal with complaints in the first instance
- Effectively provide advice to patients regarding medicines
Person Specification
Qualifications, Specific Experience & Training
Essential
- NVQ Level 3 in Pharmacy Services / BTEC in Pharmaceutical Sciences or equivalent
- Professional registration with the General Pharmaceutical Council
- Accredited Checking Technician qualification
- Specialist ward-based pharmacy service knowledge achieved from significant experience as a hospital pharmacy services technician
- Management training course or equivalent experiential learning together with proven record in management of service, staffing and resources
- Experience in delivering of education and training of other staff
- Work effectively within a multidisciplinary team
- Experience of handling conflict including concerns raised by patients or staff
- Experience of change management and/or project work that influenced change
Desirable
- Accredited Medicines Management qualification
- NVQ A1 workplace assessors' qualification
- Involvement in service audit
- Contribution to SOPs and report writing
- Experience of contributing to cost improvement schemes
Personal Attributes
Essential
- Accurate and methodical - good attention to detail
- Enthusiasm for the role
- Lead by example - positive and optimistic
- Able to give feedback constructively and deal with issues sensitively
- Self-motivation and ability to inspire the team and sell the vision for service delivery
- Be assertive, reliable, proactive, conscientious and use initiative
- Ability to multi-task and change from one job to another frequently, working alone and as a team member
- Able to maintain good relationships with staff of all levels in pharmacy and in the Trust
Knowledge and Skills
Essential
- Excellent keyboard and computer skills (email, databases, spreadsheets, word processing and presentation software)
- Excellent written communication skills
- Knowledge of pharmacy computer systems
- Excellent interpersonal skills and ability to discreetly deal with personal staff issues, such as sickness or performance criteria
- Organised and able to prioritise own work and that of others to ensure that objectives are met within agreed deadlines
- Demonstrable understanding of how to manage conflict
- Excellent analytical and problem-solving abilities
- Evidence of ability to guide senior staff with training, education and supervision
- Proactively provide suggestions, ideas and solutions for service improvement
- Excellent customer service skills to negotiate and deal with complaints in the first instance
- Effectively provide advice to patients regarding medicines
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
