Job summary
An opportunity has arisen for a support secretary to join our team of Cardiology Secretaries. The successful candidate will support the provision of a high quality, efficient, effective administration and secretarial service to our consultants and other Medical Staff in their duties.
Main duties of the job
This is an exciting opportunity for a self motivated, enthusiastic person to take on a challenging and sometimes pressurised role. You must possess excellent communication skills, be able to communicate effectively with people at a senior level and have the ability to time manage and work well as part of a team.
You will possess the ability to recognise the importance of confidentiality and sensitivity of issues, acting with discretion at all times and be flexible, calm and organised whilst meeting the high demands of the post.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see attached Job Description for further information about the Support Medical Secretary position available at WUTH.
Job description
Job responsibilities
Please see attached Job Description for further information about the Support Medical Secretary position available at WUTH.
Person Specification
Qualifications, Specific Experience & Training
Essential
- AMSPAR Medical Terminology Certificate, or equivalent qualification/experience
- RSA Level II word processing or equivalent
- Experience of Audio Typing
- Experience of working in an administrative role
Desirable
- Previous administrative experience working with in the NHS or medical environment
Personal Attributes
Essential
- Ability to deal with sensitive issues with tact and diplomacy
- Polite, conscientious and courteous
- Able to recognise and escalate issues out of scope of role
Desirable
- Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments.
- Ability to work independently or as part of a team - self motivated
- Ability to remain calm when working under pressure
Knowledge and Skills
Essential
- Good IT skills, including use of Microsoft Office
- Good time management/organisational skills
- Awareness of Trust guidelines regarding complaints, confidentiality etc
Desirable
- Ability to use own initiative and prioritise workload using organisational skills
- Awareness of Trust guidelines regarding patient confidentiality, complaints, etc.
- Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer
Person Specification
Qualifications, Specific Experience & Training
Essential
- AMSPAR Medical Terminology Certificate, or equivalent qualification/experience
- RSA Level II word processing or equivalent
- Experience of Audio Typing
- Experience of working in an administrative role
Desirable
- Previous administrative experience working with in the NHS or medical environment
Personal Attributes
Essential
- Ability to deal with sensitive issues with tact and diplomacy
- Polite, conscientious and courteous
- Able to recognise and escalate issues out of scope of role
Desirable
- Ability to communicate in a professional manner with patients, relatives, Trust staff and other departments.
- Ability to work independently or as part of a team - self motivated
- Ability to remain calm when working under pressure
Knowledge and Skills
Essential
- Good IT skills, including use of Microsoft Office
- Good time management/organisational skills
- Awareness of Trust guidelines regarding complaints, confidentiality etc
Desirable
- Ability to use own initiative and prioritise workload using organisational skills
- Awareness of Trust guidelines regarding patient confidentiality, complaints, etc.
- Awareness of relevant NHS/departmental targets for example 18 week RTT and cancer
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
