Job summary
We are looking for an enthusiastic, efficient and organised individual to join our Clinical Governance Team within the Pharmacy Department on a 12 month fixed term contract.
The successful candidate would be responsible for providing support to the team, with a particular emphasis on assisting with database management, data analysis and audit work,
Accuracy and timeliness are key for this post within our busy Pharmacy department to support delivery of the best quality and safest care to patients.
The successful candidate must therefore possess GCSEs (or equivalent) including English, Mathematics and IT along with a good working knowledge of Microsoft Office, Excel and Outlook.
The successful candidate must also be able to demonstrate good communication and interpersonal skills, as they will be working within a busy team and will be communicating with a variety of different healthcare professionals across the Trust.
Main duties of the job
preparation of information to support departmental / corporate reports and medicines incident and complaint investigations
provision of accurate information collection and analysis tools
assist with design of communication material for key medicines safety issues
supporting clinical and non-clinical audits.
providing and advice and support for Trust staff to meet medicines storage requirements
handling sensitive and confidential information appropriately in line with information governance legislation
co-ordination of meeting agendas and taking, transcribing and distributing minutes of meetings from various pharmacy and Trust-wide fora within agreed time frames
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us.We are described as "competent and caring staff" by our patients. WUTH Pharmacy has been recognised as a high performer by NHSE and CQC. We are a large department, employing 95 pharmacists and 47 MMTs alongside excellent support staff. We deliver services to the acute hospital and Primary Care Networks (PCN).We are highly innovative department; winning, or shortlisted for national awards within surgery, antimicrobial stewardship and PCN. Our service is highly regarded by clinical teams, demonstrated by investment in a wide range of specialist roles embedded within MDTs.
We are proud of our approach in maximising staff satisfaction and developing staff to reach their full potential. Staff satisfaction scores are high, and we proactively seek feedback regularly to continue to improve. We have a strong focus on training and development opportunities via a range of qualifications and a proactive process for appraisal and personal development planning.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has stunning coastline and beautiful countryside surroundings.
Job description
Job responsibilities
Please refer to the full job description for full details of responsibilities and duties.
Please contact Jillian Green for further details - jillian.green2@nhs.net
Job description
Job responsibilities
Please refer to the full job description for full details of responsibilities and duties.
Please contact Jillian Green for further details - jillian.green2@nhs.net
Person Specification
Qualifications, Specific Experience & Training
Essential
- Business Administration NVQ 2 / Information Technology NVQ 2 or equivalent experiential learning
- A levels or equivalent experience learning
- 3 years' experience providing administrative support
- Experience of working with other clinical staff
Knowledge and Skills
Essential
- High level of computer literacy to effectively use office systems including outlook, Microsoft Office including Word, Excel, Power point, Access databases, Visio
- Excellent communication skills, including excellent report writing, oral and graphical communication skills
- Good organisation and time management skills, including ability to keep deadlines and records and prioritise own work load.
- Ability to collect and analyse data from a wide variety of sources
- Experience of working within the fields of audit, clinical governance or risk management
- Ability to suggest, initiate and take forward the introduction and maintenance of quality systems and processes within the directorate and to support the wider medicines agenda
- Ability to work independently and as part of a team both within pharmacy and also the wider multidisciplinary team without close supervision
Personal Attributes
Essential
- Ability to communicate with staff at all levels
- Flexible and adaptable to meet organisational needs
- Methodical with good attention to detail
Knowledge and Skills
Essential
- Understanding of Information Governance requirements and an awareness of IT security issues
- Ability to understand own limits and seek help when boundaries are reached
- Ability to work for prolonged periods of time when there are interruptions to work routine
- Ability to provide ideas and solutions to problems
Personal Attributes
Essential
- Ability to maintain confidentiality
- Ability to work as a part of a team
- Willingness to learn and develop
- Enthusiasm for the role
- Enthusiasm to work and develop new skills
- Self-starter uses initiative
- Polite and friendly manner but able to be assertive when necessary
- Patient, flexible and have a reliable working attitude
Other Requirements
Essential
- This is a cross site post between Arrowe Park Hospital and Clatterbridge Hospital. Travel between sites will be required using the Trust's inter-site transport
Person Specification
Qualifications, Specific Experience & Training
Essential
- Business Administration NVQ 2 / Information Technology NVQ 2 or equivalent experiential learning
- A levels or equivalent experience learning
- 3 years' experience providing administrative support
- Experience of working with other clinical staff
Knowledge and Skills
Essential
- High level of computer literacy to effectively use office systems including outlook, Microsoft Office including Word, Excel, Power point, Access databases, Visio
- Excellent communication skills, including excellent report writing, oral and graphical communication skills
- Good organisation and time management skills, including ability to keep deadlines and records and prioritise own work load.
- Ability to collect and analyse data from a wide variety of sources
- Experience of working within the fields of audit, clinical governance or risk management
- Ability to suggest, initiate and take forward the introduction and maintenance of quality systems and processes within the directorate and to support the wider medicines agenda
- Ability to work independently and as part of a team both within pharmacy and also the wider multidisciplinary team without close supervision
Personal Attributes
Essential
- Ability to communicate with staff at all levels
- Flexible and adaptable to meet organisational needs
- Methodical with good attention to detail
Knowledge and Skills
Essential
- Understanding of Information Governance requirements and an awareness of IT security issues
- Ability to understand own limits and seek help when boundaries are reached
- Ability to work for prolonged periods of time when there are interruptions to work routine
- Ability to provide ideas and solutions to problems
Personal Attributes
Essential
- Ability to maintain confidentiality
- Ability to work as a part of a team
- Willingness to learn and develop
- Enthusiasm for the role
- Enthusiasm to work and develop new skills
- Self-starter uses initiative
- Polite and friendly manner but able to be assertive when necessary
- Patient, flexible and have a reliable working attitude
Other Requirements
Essential
- This is a cross site post between Arrowe Park Hospital and Clatterbridge Hospital. Travel between sites will be required using the Trust's inter-site transport
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
