Job summary
This is an exciting opportunity to join the Transfer of Care Hub in this admin role
The post holder will work alongside the admin team and the wider MDT in this busy team coordinating and supporting discharge from Wirral University Teaching Hospital.
There are opportunities to engage in training and development , and contribute to development of the service .
Main duties of the job
- Type letters and reports from hand written notes. Attend meetings and take minutes
- Prioritise, manually record and direct referrals to appropriate personnel using defined procedures
- Input and retrieval of confidential information from hospital and local authority databases using specialist referral forms
- Retrieve and collate information to input on databases. Fill out forms on behalf of Social Workers.
- Retrieve information from Cerner Millennium & Liquid Logic
- Receive and accurately record telephone messages and direct calls to appropriate personnel
- Direct all mail to appropriate personnel/departments
- Handle enquires from other hospital staff, local authority departments and the general public
- Handle petty cash
- Handle enquiries concerning patient travel expenses and payment of them, maintaining accurate financial record of fares given.
- Assist in the upkeep of case files and other records
- Photocopy/scan forms and documentation for the department
- Ordering of stationery through supplies
- Report any health and safety issues to appropriate person
- Assist other members of the administration team as necessary to cover staff sickness, holidays etc. to ensure that key tasks are performed and the core service is maintained
- Assist with cross site working
- Flexibility with regard to reasonable requests to adjust duties
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see Job overview & attached Job description for further information on this Secretary/Clerical role within the Integrated Discharge Team.
Job description
Job responsibilities
Please see Job overview & attached Job description for further information on this Secretary/Clerical role within the Integrated Discharge Team.
Person Specification
Qualifications, Specific Experience & Training
Essential
- Educated to GSCE Level, English and Maths grade C or equivalent
- ECDL qualification or equivalent experience
- Evidence of continued professional and personal development
Desirable
- NVQ level 3 or equivalent qualification in health care plus practical experience or equivalent relevant experience
- AMSPAR medical terminology certificate
- Minute taking
Knowledge and Skills
Essential
- IT and word processing skills
- Experience in working in an acute hospital setting
- Experience of working as part of a team
- Experience of working in a health or social care setting
- Good communication skills both written and verbal
- Ability to use own initiative
- Ability to prioritise workload
- Good organisational skills
Desirable
- Knowledge of Cerner Millennium / Liquid Logic
- Knowledge of hospital discharge
- Knowledge and awareness of community partners and agencies
Personal Attributes
Essential
- Enthusiastic
- Able to achieve individual and team objectives
- Awareness of Trust guidelines re: Confidentiality, Discharge etc
Person Specification
Qualifications, Specific Experience & Training
Essential
- Educated to GSCE Level, English and Maths grade C or equivalent
- ECDL qualification or equivalent experience
- Evidence of continued professional and personal development
Desirable
- NVQ level 3 or equivalent qualification in health care plus practical experience or equivalent relevant experience
- AMSPAR medical terminology certificate
- Minute taking
Knowledge and Skills
Essential
- IT and word processing skills
- Experience in working in an acute hospital setting
- Experience of working as part of a team
- Experience of working in a health or social care setting
- Good communication skills both written and verbal
- Ability to use own initiative
- Ability to prioritise workload
- Good organisational skills
Desirable
- Knowledge of Cerner Millennium / Liquid Logic
- Knowledge of hospital discharge
- Knowledge and awareness of community partners and agencies
Personal Attributes
Essential
- Enthusiastic
- Able to achieve individual and team objectives
- Awareness of Trust guidelines re: Confidentiality, Discharge etc
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
