Job summary
An exciting opportunity has arisen to join the Wirral University Teaching Hospital Validation Team.
The post holders will work as part of a team to support the proactive management and validation of the 18 week Referral to Treatment Time. The patient pathway requires information to be collected at various points along the patient journey and the post holders will be required to work closely with operational teams to ensure delivery of key access targets.
Applicants should be hardworking have excellent communication skills and a good knowledge of RTT.
Main duties of the job
- To work as part of a multi-disciplinary clinical team maintaining efficient systems and processes relating to patient attendances and admissions. This includes maintaining accurate computerised and manual records, inputting registration and waiting list data onto the Trust's computer systems and ensuring that all patient records are kept up to date withany details relevant to the patient's attendance and/or admission.
- To provide administrative support to consultant/clinical teams including the management of clinician's diaries/timetables. Confirmation of consultants' timetables to ensure that appropriate cover is available for all clinical sessions.
- As appropriate, to schedule new or follow-up outpatient appointments, book preadmission appointments, organise investigative treatments, diagnostic appointments and TCI/operation dates, ensuring that patients are informed, with reasonable notice, and that All relevant paperwork is completed for given appointment. This includes ensuring that all elective attendances/admissions are promptly and accurately recorded on the appropriate PAS system(s) including Choose and Book.
About us
All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.
Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.
We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.
We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.
The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.
Job description
Job responsibilities
Please see Job overview & attached Job description for further information about the 18 Week Pathway Coordinator position available with WUTH.
Job description
Job responsibilities
Please see Job overview & attached Job description for further information about the 18 Week Pathway Coordinator position available with WUTH.
Person Specification
Qualifications, Specific Experience & Training
Essential
- GCSE English and Maths at grade C or above or equivalent.
- NVQ level 3 or equivalent.
- Experience of using a full range of IT/Patient data systems
- Experience of patient administration work in a healthcare setting.
Knowledge and Skills
Essential
- The ability to prioritise tasks effectively
- Computer literate, with experience of using a keyboard with a high level of accuracy
- Knowledge of databases, spreadsheets e.g. PAS, Excel or similar applications
- Knowledge of confidentiality and data protection principles.
- Knowledge of health and safety and Equality and diversity.
Personal Attributes
Essential
- Proactive, takes own initiative
- Team player with collegial working style and willingness to share responsibility.
Qualifications, Specific Experience & Training
Desirable
- Experience of using a full range of IT/ Patient data systems - as applicable to specialty
Knowledge and Skills
Essential
- Good interpersonal and customer care skills.
- Knowledge of NHS service provision including the pathway of care.
- Thorough knowledge of healthcare administrative systems and processes
Personal Attributes
Essential
- Willing to take ownership and accountability.
- Flexible, responsive approach to work.
- Able to deal very sensitively and non - confrontationally with colleagues, patients and relatives.
- Confident to work assertively with multi - disciplinary team.
Person Specification
Qualifications, Specific Experience & Training
Essential
- GCSE English and Maths at grade C or above or equivalent.
- NVQ level 3 or equivalent.
- Experience of using a full range of IT/Patient data systems
- Experience of patient administration work in a healthcare setting.
Knowledge and Skills
Essential
- The ability to prioritise tasks effectively
- Computer literate, with experience of using a keyboard with a high level of accuracy
- Knowledge of databases, spreadsheets e.g. PAS, Excel or similar applications
- Knowledge of confidentiality and data protection principles.
- Knowledge of health and safety and Equality and diversity.
Personal Attributes
Essential
- Proactive, takes own initiative
- Team player with collegial working style and willingness to share responsibility.
Qualifications, Specific Experience & Training
Desirable
- Experience of using a full range of IT/ Patient data systems - as applicable to specialty
Knowledge and Skills
Essential
- Good interpersonal and customer care skills.
- Knowledge of NHS service provision including the pathway of care.
- Thorough knowledge of healthcare administrative systems and processes
Personal Attributes
Essential
- Willing to take ownership and accountability.
- Flexible, responsive approach to work.
- Able to deal very sensitively and non - confrontationally with colleagues, patients and relatives.
- Confident to work assertively with multi - disciplinary team.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
