Blood Sciences Service Manager

Wirral University Teaching Hospitals NHS Trust

This job is now closed

Job summary

An exiting opportunity to join the Wirral University Teaching Hospital's Laboratory team. The service sits within the Cheshire and Mersey Pathology Network, and is the largest provider south of the Mersey.

As a state registered Biomedical Scientist, the post holder will be a member of the divisional team and assist in the delivery of a quality driven, cost effective, patient focused service.

The post holder will be expected to maintain a high level of technical and scientific knowledge and expertise in their specialist discipline of either haematology, clinical biochemistry or transfusion.

A managerial, and where appropriate scientific and technical lead for the Department of Blood Sciences to ensure the effective provision of Laboratory Haematology and Clinical Biochemistry services for the Wirral health community.

The post holder will be accountable to the Head of Pathology for managerial issues and the Clinical head of department in the post holders' specialist discipline for technical and scientific issues and will plan and shape a joint service with Countess of Chester (COCH).

Main duties of the job

To work with the Clinical Head of Division, Head of Pathology, Clinical leads for Haematology and Clinical Biochemistry; Divisional Director for Diagnostics & Clinical Support and Service managers of Microbiology and Histopathology in the development of the service, taking forward and optimising a fully integrated service with COCH
To take delegated responsibility for the budget and the resources of the Department
To manage specific projects as identified by the post holder and the Head of Pathology
To take responsibility for the departments Quality Management systems, overseeing the maintenance and development of quality standards via the departmental Quality Leads and other senior staff to national accreditation standards
To ensure the delivery of the Department's Health and Safety and Training processes via the departments Training co-ordinators and other senior staff

oTo deliver clinical governance issues as appropriate

About us

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as "competent and caring staff" by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

We are one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral's only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Date posted

17 August 2023

Pay scheme

Agenda for change

Band

Band 8b

Salary

£58,972 to £68,525 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

408-23-884

Job locations

Blood Sciences Laboratory, Arrowe Park Hospital

Arrowe Park Road, Wirral, Merseyside.

CH49 5PE

Job description

Job responsibilities

1. Management

To manage the laboratory department on a day-to-day basis within agreed resources ensuring an effective and quality assured clinical diagnostic service.
To co-ordinate or delegate the planning and implementation of departmental service developments, participating in service and financial reviews
To plan, implement and review strategic objectives including a joint service with Chester
To contribute to the planning of operational policies, taking responsibility for their implementation within the department
To work with the clinical heads of department to deliver high quality clinical service
To approve or delegate approval of departmental and/or directorate policies and Standard Operating Procedures and ensure their implementation
To work with the Quality Leads to ensure departments compliance with accreditation standards
To ensure security and health and safety procedures and documentation are applied in the department
To ensure all clinical and non-clinical incidents are reported in accordance with Wirral University Teaching Hospital (WUTH) governance policy
To contribute as appropriate to the Divisional, Directorate and Departmental Meetings
To line manage the staff of the department and be responsible for their recruitment, induction, appraisal, discipline, attendance management, performance and retention as appropriate
To work with the Departmental Blood Science Managers to ensure Business Continuity Plans are in place for continual, effective, safe quality service delivery
To assist BMS and laboratory support staff with their professional development and provide guidance and advice for career progression
To liaise with appropriate staff / suppliers to ensure the maintenance of IT, equipment, building and engineering services required to support the work of the department
To ensure that all BMS and laboratory support staff complete appropriate mandatory and non-mandatory training.
To provide professional leadership for all biomedical staff and laboratory support staff working in the department

2. Communication

To receive and deliver information in a variety of formats to and from a variety of sources including senior managers and sources external to the trust
To deal with complex and sensitive issues i.e. complaints, service redesign and the modernisation agenda
To ensure departmental complaints are acted upon in accordance with WUTHs policy
To keep informed, report to and consult regularly with the Directorate Management Team and to keep senior members of the department informed on all matters, which may affect the efficient running of the department
To ensure regular departmental meetings and attend divisional and directorate meetings to ensure effective communication for all staff in the department
To ensure delivery of the Trusts communication strategy to the department
To ensure the departmental users guides are updated

3. Finance

Departmental budget holder as delegated by the Head of Pathology
To liaise with the divisional finance team to ensure a balanced budget
Assist the Directorate Management Team in formulating and implementing the business plan of the department
To help identify cost improvement programmes
Monitor and review the provision of services and contracts
Authorise departmental orders over £1,000
Ensure monthly SVL and expenses claims are approved, documented and delivered in line with finance department requirements
To apply, or delegate where appropriate, financial, technical and scientific judgement in the selection and procurement of major equipment and services provided to the department working closely with all stakeholders.

Professional practice

Maintain personal competencies in specialist area of expertise to support technical queries and operational difficulties
Validate clinical diagnostic tests where appropriate
Provide technical advice by telephone in support of laboratory staff working outside normal hours where appropriate
Effectively delegate the recording of reagent, QC, calibration, audit trails, staff training, instrument maintenance etc. as required by relevant legislation and good practice
Support research and development within the department
Ensure personal portfolio and current practice is compliant with Health & Care Professions Council standards
Participate in annual joint review

Job description

Job responsibilities

1. Management

To manage the laboratory department on a day-to-day basis within agreed resources ensuring an effective and quality assured clinical diagnostic service.
To co-ordinate or delegate the planning and implementation of departmental service developments, participating in service and financial reviews
To plan, implement and review strategic objectives including a joint service with Chester
To contribute to the planning of operational policies, taking responsibility for their implementation within the department
To work with the clinical heads of department to deliver high quality clinical service
To approve or delegate approval of departmental and/or directorate policies and Standard Operating Procedures and ensure their implementation
To work with the Quality Leads to ensure departments compliance with accreditation standards
To ensure security and health and safety procedures and documentation are applied in the department
To ensure all clinical and non-clinical incidents are reported in accordance with Wirral University Teaching Hospital (WUTH) governance policy
To contribute as appropriate to the Divisional, Directorate and Departmental Meetings
To line manage the staff of the department and be responsible for their recruitment, induction, appraisal, discipline, attendance management, performance and retention as appropriate
To work with the Departmental Blood Science Managers to ensure Business Continuity Plans are in place for continual, effective, safe quality service delivery
To assist BMS and laboratory support staff with their professional development and provide guidance and advice for career progression
To liaise with appropriate staff / suppliers to ensure the maintenance of IT, equipment, building and engineering services required to support the work of the department
To ensure that all BMS and laboratory support staff complete appropriate mandatory and non-mandatory training.
To provide professional leadership for all biomedical staff and laboratory support staff working in the department

2. Communication

To receive and deliver information in a variety of formats to and from a variety of sources including senior managers and sources external to the trust
To deal with complex and sensitive issues i.e. complaints, service redesign and the modernisation agenda
To ensure departmental complaints are acted upon in accordance with WUTHs policy
To keep informed, report to and consult regularly with the Directorate Management Team and to keep senior members of the department informed on all matters, which may affect the efficient running of the department
To ensure regular departmental meetings and attend divisional and directorate meetings to ensure effective communication for all staff in the department
To ensure delivery of the Trusts communication strategy to the department
To ensure the departmental users guides are updated

3. Finance

Departmental budget holder as delegated by the Head of Pathology
To liaise with the divisional finance team to ensure a balanced budget
Assist the Directorate Management Team in formulating and implementing the business plan of the department
To help identify cost improvement programmes
Monitor and review the provision of services and contracts
Authorise departmental orders over £1,000
Ensure monthly SVL and expenses claims are approved, documented and delivered in line with finance department requirements
To apply, or delegate where appropriate, financial, technical and scientific judgement in the selection and procurement of major equipment and services provided to the department working closely with all stakeholders.

Professional practice

Maintain personal competencies in specialist area of expertise to support technical queries and operational difficulties
Validate clinical diagnostic tests where appropriate
Provide technical advice by telephone in support of laboratory staff working outside normal hours where appropriate
Effectively delegate the recording of reagent, QC, calibration, audit trails, staff training, instrument maintenance etc. as required by relevant legislation and good practice
Support research and development within the department
Ensure personal portfolio and current practice is compliant with Health & Care Professions Council standards
Participate in annual joint review

Person Specification

Qualifications, Specific Experience & Training

Essential

Registered Biomedical or Clinical Scientist with the HCPC
Master's degree in a biomedical science
ILM Level 3 or above management qualification

Desirable

MBA or Masters Degree in Management
IT Qualification
Project or Change management qualification
Chartered Scientist (CSci)

Knowledge and Skills

Essential

Knowledge of biochemistry, transfusion or haematology at Masters level
Ability to undertake Clinical Audit
Ability to train and appraise others and undertake training needs analysis
Appropriate computer skills including overseeing LIMS and instrument middleware

Desirable

Evidence of service development
IT Management experience
Experience of Leading Change

Knowledge and Skills

Essential

Knowledge of business planning and financial awareness in the NHS
Management experience in blood sciences
Experience of research and audit
Evidence of on-going CPD
Have the ability to influence clinical and managerial staff of higher standing within WUTH and external organisations
Ability to organise and prioritise workload and staff
Able to analyse highly complex data and provide written reports
Good understanding and experience of audit procedures to compliance with quality standards
Ability to manage difficult situations or dealing with aggrieved medical staff or distressed patients
Experience in troubleshooting and investigation in matters relating to laboratory instrumentation
Show a wide experience of modern techniques
Ability to develop and maintain constructive relationships with all professional disciplines
An understanding of current professional issues, financial constraints and the wider NHS agenda
Evidence of managing staff, integration of services and leading change

Qualifications, Specific Experience & Training

Essential

Knowledge of business planning and financial awareness in the NHS
Management experience in blood sciences
Experience of research and audit
Evidence of on-going CPD

Personal Attributes

Essential

Ability to withstand pressure of work
Good time management skills
Ability to work competently unsupervised
Respond to unexpected changes and a flexible approach

Other Requirements

Desirable

Driving licence to move between sites

Person Specification

Qualifications, Specific Experience & Training

Essential

Registered Biomedical or Clinical Scientist with the HCPC
Master's degree in a biomedical science
ILM Level 3 or above management qualification

Desirable

MBA or Masters Degree in Management
IT Qualification
Project or Change management qualification
Chartered Scientist (CSci)

Knowledge and Skills

Essential

Knowledge of biochemistry, transfusion or haematology at Masters level
Ability to undertake Clinical Audit
Ability to train and appraise others and undertake training needs analysis
Appropriate computer skills including overseeing LIMS and instrument middleware

Desirable

Evidence of service development
IT Management experience
Experience of Leading Change

Knowledge and Skills

Essential

Knowledge of business planning and financial awareness in the NHS
Management experience in blood sciences
Experience of research and audit
Evidence of on-going CPD
Have the ability to influence clinical and managerial staff of higher standing within WUTH and external organisations
Ability to organise and prioritise workload and staff
Able to analyse highly complex data and provide written reports
Good understanding and experience of audit procedures to compliance with quality standards
Ability to manage difficult situations or dealing with aggrieved medical staff or distressed patients
Experience in troubleshooting and investigation in matters relating to laboratory instrumentation
Show a wide experience of modern techniques
Ability to develop and maintain constructive relationships with all professional disciplines
An understanding of current professional issues, financial constraints and the wider NHS agenda
Evidence of managing staff, integration of services and leading change

Qualifications, Specific Experience & Training

Essential

Knowledge of business planning and financial awareness in the NHS
Management experience in blood sciences
Experience of research and audit
Evidence of on-going CPD

Personal Attributes

Essential

Ability to withstand pressure of work
Good time management skills
Ability to work competently unsupervised
Respond to unexpected changes and a flexible approach

Other Requirements

Desirable

Driving licence to move between sites

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).