Senior Bereavement Clerk

Wirral University Teaching Hospitals NHS Trust

This job is now closed

Job summary

An exciting opportunity has arisen in the Trust bereavement service office to join the team as a bereavement officer.

We are looking for a person who is able to support the team with general administrative duties to ensure the efficient and effective daily management of the service under the supervision of the Bereavement services manager

The person must demonstrate a caring and compassionate approach to working with our bereaved families and friends.

The suitable candidate should be able to demonstrate excellent communication, interpersonal skills and have good organisational skills.

To support the Office Manager in the execution of their duties and provide cover for the manager/ office at times of sickness and annual leave.

This role is Monday - Friday with core working hours of 8am-4pm , however flexibility may be required depending on service needs.

Training and support will be provided .

Main duties of the job

To work as part of a team completing general office duties as required.
Liaising with bereaved families via telephone .
Liaise with external stakeholders i.e. funeral directors to ensure an effective and efficient service.

About us

On 31 January 2022, the Secretary of State for Health and Social Care made a statement to Parliament announcing that the Government will launch a consultation on ending the vaccination as a statutory condition of deployment in Health and Social Care settings in England. Following this consultation, the decision will be subject to parliamentary approval, prior to the Government revoking the regulations. The consultation commenced on 9 February 2022 and closed 16th February 2022.

The vaccination and boosters remain the best ways to protect our staff, patients and the public in our hospitals and in the community; and whilst not currently mandated, we still encourage people to be vaccinated.

Date posted

09 March 2022

Pay scheme

Agenda for change

Band

Band 3

Salary

£20,330 to £21,777 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

408-22-185

Job locations

Arrowe Park Hospital

Arrowe Park Road, Upton

Wirral

CH49 5PE

Job description

Job responsibilities

Please see Job overview & attached Job description for further information about the Administrative/Clerical Assistant position available with WUTH.

Job description

Job responsibilities

Please see Job overview & attached Job description for further information about the Administrative/Clerical Assistant position available with WUTH.

Person Specification

Qualifications, Specific Experience & Training

Essential

A levels or Business Administration NVQ 3 or 2 years equivalent experience
ECDL or equivalent
High level of computer literacy to effectively use the office systems such as Microsoft Office

Desirable

RSA Level 3

Knowledge and Skills

Essential

Knowledge of secretarial and administrative procedures
Good communication skills both written and oral
Ability to work as part of a team

Person Specification

Qualifications, Specific Experience & Training

Essential

A levels or Business Administration NVQ 3 or 2 years equivalent experience
ECDL or equivalent
High level of computer literacy to effectively use the office systems such as Microsoft Office

Desirable

RSA Level 3

Knowledge and Skills

Essential

Knowledge of secretarial and administrative procedures
Good communication skills both written and oral
Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information