Walsall Healthcare NHS Trust

Clinical Support Worker

Information:

This job is now closed

Job summary

Post holders will support registered nursing staff and other health care professionals in the delivery of nursing care to patients at a level determined by training, competence and experience. They will also assist in the maintenance of the care environment and perform housekeeping, clerical, ancillary and portering roles as requested.

Postholder should only undertake duties for which training has been received and where relevant, competency based assessment successfully completed. Postholder must make nurses and others aware of any limitations to competence.

Main duties of the job

  1. Assist in the provision of patient care in accordance with the care plan prescribed by registered nurses. Examples of duties include delivery of hygiene, nutrition and hydration, continence care, pressure area care, mobility, rehabilitation and psychological support.
  2. Assist healthcare professional with treatment and carry out additional care roles under supervision and as determined by the levels of competence achieved.
  3. changes to patient's condition or health status to registered nurses
  4. Assist in care and support of visitors.
  5. Maintain confidentiality in relation to patients' records working within the principles of Caldicott guidelines

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.

Details

Date posted

04 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-SURGERY-7736741

Job locations

Walsall Manor Hospital

Moar Road

Walsall

WS2 9PS


Job description

Job responsibilities

Please refer to the attached Job Description and Personal Specification for further information, thank you.

Job description

Job responsibilities

Please refer to the attached Job Description and Personal Specification for further information, thank you.

Person Specification

Qualifications

Essential

  • QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
  • Maths and English qualification
  • Care Certificate or ability to complete within 12 weeks of commencing employment

Skills

Essential

  • Able to use and update IT systems with patient information.
  • Ability to communicate appropriately with patients, relatives and / or carers
  • Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate.

Experience

Essential

  • Manual handing of patients (including toileting, bathing, and turning patients), equipment and stores
  • Evidence of effective communication skills

Desirable

  • Experience in a healthcare environment
Person Specification

Qualifications

Essential

  • QCF/NVQ Level 2 in Healthcare or equivalent qualification/relevant experience
  • Maths and English qualification
  • Care Certificate or ability to complete within 12 weeks of commencing employment

Skills

Essential

  • Able to use and update IT systems with patient information.
  • Ability to communicate appropriately with patients, relatives and / or carers
  • Able to assess patient's health, safety and wellbeing while undertaking personal care and referring/escalating to other staff as appropriate.

Experience

Essential

  • Manual handing of patients (including toileting, bathing, and turning patients), equipment and stores
  • Evidence of effective communication skills

Desirable

  • Experience in a healthcare environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moar Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer details

Employer name

Walsall Healthcare NHS Trust

Address

Walsall Manor Hospital

Moar Road

Walsall

WS2 9PS


Employer's website

https://walsallhealthcare.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Jessica Amy Southam

j.southam@nhs.net

01922721172

Details

Date posted

04 February 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,465 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

407-SURGERY-7736741

Job locations

Walsall Manor Hospital

Moar Road

Walsall

WS2 9PS


Supporting documents

Privacy notice

Walsall Healthcare NHS Trust's privacy notice (opens in a new tab)