Access Team Leader Outpatients

Job summary

The post holder will be responsible for the delivery of variety of booking schedules for a centralised service, working collaboratively with all divisions to ensure all nation targets and departmental KPI's are delivered.

The post holder will carry out their duties in such a way as to make a direct and positive contribution to the organisation of the work. supporting the organisation in achieving the vision of excellence in everything we do by promoting equal opportunities, fairness, quality and inclusion through best practice, working, monitoring, training and evaluation.PLEASE NOTE, WE MAY CLOSE THIS VACANCY EARLY IF WE RECEIVE HIGH NUMBERS OF APPLICATIONS.

Main duties of the job

To operationally lead Department's departmental/division's systems: recruitment and selection, staffing Admin team.

• Responsibility for daily management of staff ensuring effective administrative running of the service in terms of both systems and equipment: implementation and maintenance of office/related issues. Ensuring delivery of service.

• Using initiative to ensure patients are booked in line with local and national access targets.

• To work in the Access Team environment supporting the Elective Access manager to provide a professional efficient and effective centralised booking service for a variety of Outpatient/inpatient schedules, ensuring KPI's are maintained
• Complete daily reviews of booking utilisation across the three divisions and ensure they are in line with trust expectations and standards.
  • To identify where capacity cannot be utilised and escalate as appropriate.
  • Maintain and update reports within the department.

• To undertake IPDR and 121 sessions within the access Team.

About us

Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300. It provides inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010, and ongoing upgrades ensure the Trust now has state-of-the-art facilities, including a Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit. A new Urgent and Emergency Care Centre, opened in March 2023, has significantly improved emergency care facilities and capacity, providing almost 5,000 square metres of additional clinical space.