Job summary
Are you a Registered Pharmacy Technician looking to move into homecare and pharmacy procurement and wish to further develop your professional leadership and procurement skills?
We are looking for a highly capable, enthusiastic and motivated Pharmacy Technician with experience of hospital pharmacy to join our friendly Pharmacy Team. The post involves working in a patient focused department, supported by skilled colleagues.
This post would ideally suit those with a background in homecare and pharmacy procurement, with good communication skills and initiative and the ability to work accurately whilst meeting deadlines.
Relevant experience is desirable including experience of financial work, the ability to perform accurate data analysis and reporting and the ability to resolve financial queries and problems. A good knowledge of IT is desirable, preferably excel.
If you are interested in the role and believe you hold the qualities we require, then apply today!
Main duties of the job
- Homecare prescription processing
- Managing Homecare Mailbox
- Printing and processing homecare invoices
- Ensuring timely invoicing of medication orders
- Managing off contract claims with suppliers
- Reviewing outstanding orders and escalating before current stock is exhausted
- Maintaining relationships with hospital suppliers from a range of companies
- Assist and resolve supplier invoice queries
- Purchasing experience
About us
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 286,700, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor Hospital houses the full range of district general hospital services under one roof. The £170 million development of our Pleck Road site was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities. Work is also well underway on its multi-million pound new Urgent and Emergency Care Centre which will house a new Emergency Department (including Children's Emergency Department), co-located Paediatric Assessment Unit, Acute Medical Unit and Urgent Care Centre. This is scheduled for completion this year. We provide high quality, friendly and effective community health services from some 60 sites including Health Centres and GP surgeries. Covering Walsall and beyond, our multidisciplinary services include rapid response in the community and home-based care, so that those with long-term conditions and the frail and elderly, can remain in their own homes to be cared for wherever appropriate.
Job description
Job responsibilities
The successful candidate will work as a key member of the Pharmacy Procurement and Homecare team supporting the day-to-day processing of prescriptions and invoices via the pharmacy computer system.
The individual will be an active member of the team and will:
- Assist with the smooth running of the Pharmacy Homecare service.
- Ensure accurate processing of homecare prescriptions.
- Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.
- Ensure homecare invoices processed in the Pharmacy computer system are accurate, and that appropriate discounts have been applied.
- Answer/resolve/escalate queries as appropriate.
- Assist in the investigation and resolution of complaints and incidents.
- Respect and maintain confidentiality of patient information at all times.
- Provide general administrative support to the department.
- Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
- Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
- To provide feedback on procedures when requested to by the Senior, Lead and Operational Technician(s).
As part of this role you will be required to participate in the provision of extended hours of service, including late night working, Saturdays and Sundays and bank holidays, according to formal rota arrangements. Additional training will be provided.
To report any suspected or observed defects in medicinal products and equipment to the appropriate person.
To be familiar with, and maintain, safe standards of work and adequate records of all processes.
To have due regard for, and to conform at all times with, those aspects of the General Pharmaceutical Council Code of Professional Ethics that apply to technical and support staff.
To have due regard for all statutory guidance applicable to the pharmacy, including Health and Safety at Work, Manual Handling and the Control of Substances Hazardous to Health (COSHH).
To maintain at all times the rules relating to patient confidentiality.
To maintain a clean and tidy department, organising the removal of waste to designated areas and transferring them for incineration.
To have due regard for the Trust policies on discrimination.
This list of duties is not exhaustive, and is subject to review at all times and in particular in the light of further developments in pharmaceutical services.
Job description
Job responsibilities
The successful candidate will work as a key member of the Pharmacy Procurement and Homecare team supporting the day-to-day processing of prescriptions and invoices via the pharmacy computer system.
The individual will be an active member of the team and will:
- Assist with the smooth running of the Pharmacy Homecare service.
- Ensure accurate processing of homecare prescriptions.
- Liaise with clinical teams to ensure homecare prescriptions are made available in a timely manner.
- Ensure homecare invoices processed in the Pharmacy computer system are accurate, and that appropriate discounts have been applied.
- Answer/resolve/escalate queries as appropriate.
- Assist in the investigation and resolution of complaints and incidents.
- Respect and maintain confidentiality of patient information at all times.
- Provide general administrative support to the department.
- Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
- Collaborate with suppliers, healthcare professionals, and internal teams to maintain stock levels and quality standards.
- To provide feedback on procedures when requested to by the Senior, Lead and Operational Technician(s).
As part of this role you will be required to participate in the provision of extended hours of service, including late night working, Saturdays and Sundays and bank holidays, according to formal rota arrangements. Additional training will be provided.
To report any suspected or observed defects in medicinal products and equipment to the appropriate person.
To be familiar with, and maintain, safe standards of work and adequate records of all processes.
To have due regard for, and to conform at all times with, those aspects of the General Pharmaceutical Council Code of Professional Ethics that apply to technical and support staff.
To have due regard for all statutory guidance applicable to the pharmacy, including Health and Safety at Work, Manual Handling and the Control of Substances Hazardous to Health (COSHH).
To maintain at all times the rules relating to patient confidentiality.
To maintain a clean and tidy department, organising the removal of waste to designated areas and transferring them for incineration.
To have due regard for the Trust policies on discrimination.
This list of duties is not exhaustive, and is subject to review at all times and in particular in the light of further developments in pharmaceutical services.
Person Specification
Registration
Essential
- GPHC registration or the ability to register in September/October 2025
Skills and Knowledge
Essential
- Have experience of following policies and procedures
- Have experience in the ordering and receipt of medicines from suppliers
- Experience of working in a healthcare/ pharmaceutical setting
Desirable
- Have knowledge of procurement, homecare invoicing, goods receipt, storage requirements and stock control
- Have excellent communication skills
- Have excellent organisational skills
Qualifications
Essential
- NVQ Level 3 in Pharmacy Service Skills
Desirable
- Accreditated Checking Qualification
Person Specification
Registration
Essential
- GPHC registration or the ability to register in September/October 2025
Skills and Knowledge
Essential
- Have experience of following policies and procedures
- Have experience in the ordering and receipt of medicines from suppliers
- Experience of working in a healthcare/ pharmaceutical setting
Desirable
- Have knowledge of procurement, homecare invoicing, goods receipt, storage requirements and stock control
- Have excellent communication skills
- Have excellent organisational skills
Qualifications
Essential
- NVQ Level 3 in Pharmacy Service Skills
Desirable
- Accreditated Checking Qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
